Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
WH-1000XM4 Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound quality (9/10), build quality (9.5/10), long battery life (consistent ~30 hours on full charge), quick charging, being able to connect to 2 devices at once (so underrated if you use your phone and laptop back to back for the same tasks). Cons: The app has been buggy on and off for me (sometimes reactivated speak-to-chat in the settings after an update). The charger cable could've been longer. Sometimes, the touch interface mistook my tapping (pausing/resuming) as swiping (previous/next). Extra notes: At some point they were beeping for no reason, so I had to factory reset the headphones a few times (which did fix the issue). Do not use these for picking up phone calls or for voice chat! Summary: Very good headphones for students if you're only focused on the noise-canceling, audio quality, and build quality. However, the software is a bit buggy, so I would recommend trying them out when they're on sale and taking advantage of the return window if you're on the fence about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, Thank you for your honest review! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Well rounded premium headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life are phenomenal. They are surprisingly comfortable for extended use, included case and accessories are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan,
Perfect! We're thrilled that you are enjoying the sound quality, battery life, comfort, and supplied accessories of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Makes Traveling Much Nicer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excited about these headphones! I've been traveling with an older pair and while those have been very good, there's little comparison in sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
We are beyond pleased to hear how excited you are about your Sony WH1000XM4 headphones! It’s rewarding to know that the sound quality and noise reduction have made such a noticeable difference compared to your previous pair. Thank you for choosing Sony, and we hope they continue to enhance your travels!
Regards,
Dominick
Awesome sound quality with android ldac support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome first time , heard a lot about them. Very happy with sound quality especially if you have a android that supports LDAC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuillermoC,
We are really happy to hear that your first experience with these headphones has been so awesome! It is great to know that the sound quality is standing out to you, especially when taking advantage of LDAC support on your Android device for a high-resolution wireless listening experience. These headphones are designed to deliver industry-leading noise cancellation alongside that premium audio, and we are thrilled they are living up to the hype.
Thank you for trusting Sony.
Regards,
Dominick
Works Surprisingly Well within Apple’s echo system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between this and Apple’s AirPods Max but ultimately went with Sony because it’s cheaper. My main concern was how well it would work with Apple (volume control, Siri, switching devices, etc.). Given that Apple’s headsets use a special chip that allows for seamless switching, I thought it would be a mission just to get Sony to switch from my iPad to my iPhone. I was wrong. Sony has an app that you should install. This app allows you to pair 2 devices to the headphones, allowing for fast switching between the two. Noice cancelling is pretty good and the sound is way better than my Beats and AirPods Pro. One thing I don’t like is the touch controls. I had. To turn the feature off because I would accidentally activate Siri.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
a bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my go to’s for the gym, absolutely stunning audio. so much to unpack and things i haven’t discovered yet. the companion app is also really really good. good bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rxmeo,
We are beyond pleased to hear that you are enjoying such high-quality sound fidelity and that these headphones are your preferred choice for physical activity!
It's also wonderful that you find the companion app highly functional. We strive to deliver superior performance and features at an exceptional value, and we appreciate you recognizing that achievement.
Thank you for choosing Sony!
Regards,
Dominick
Best headphones I've ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely excellent pair of headphones. Fantastic noise canceling. Comfortable enough to wear for an 8-hour shift. More than 30 hours of battery life. Easy to use phone app. Convenient on-ear touch controls. Even a nice case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ameriporean, Awesome! Glad to hear that you are happy with the sound quality and battery life of your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Wireless for audiophiles
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. So comfortable. I don't need to charge them for days at a time. Good eq, not overwhelmed by bass like beats. Highly recommended for audiophiles wanting to go wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gregphomet, That's awesome! We are glad you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, love the ambient sound and the battery life is excellent. The best battery life so far. Also feels light on the head
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, CharlesL!
We are so pleased to hear how much you are enjoying your WH-1000XM4 headphones. It’s truly rewarding to know that the ambient sound feature and exceptional battery life are making such a positive difference for you. We designed them to be lightweight and comfortable for extended listening sessions, so it's great to hear we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Quiet as a mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a great customer representative at the store who had experience with these headphones. It was a confusing task to select between different brands. The Sonys were $100 less than the Bose and we weren’t sure if they would do the job. We bought 2 pairs for a super long flight to Africa and they were life savers. The noise cancellation is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gringobob,
Thank you for choosing Sony!
It's truly a pleasure to hear your wonderful feedback! We're glad our representative could assist you in selecting the WH1000XM4 headphones. It's great to know they made your long flight to Africa more enjoyable with their excellent noise cancellation. Thank you for sharing your experience!
Best regards,
-Fred
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Sound quality is insane! The noise cancellation is also amazing. My favorite feature is definitely the pass through, being able to put your hand on the ear cup and hear others around you is so useful, especially since I am in a busy household. I love how they come with a carrying case, and fold!!! A lot of headphones now do not fold which is wild to me. Easy to transport, and store, oh and the battery life is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudeG,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the sound quality, battery life and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is beautiful, sound quality is superior, and fits comfortably on my head. What’s there not to like. Sony lives up to its esteemed reputation once again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GH98335, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best pair of over ear headphones I’ve had so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my best pair of over ear headphones. Sound quality is great, as is the battery life and ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich,
Great! It's nice to hear that you are satisfied with your WH1000XM4 having such an awesome sound quality, long battery life and ANC. You can now enjoy listening to your favorite music. Thanks for choosing Sony! Enjoy! - Marco
Worthy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked out pretty well the function of some of the multiple point pairing is sometimes a bit sluggish while using screen readers as I am but the overall experience is not terrible at all they offer a decent way of changing the EQ which helps make music filled more rich I have been confused between these and the momentum 3 as before they came out the momentum threes had a good value proposition as you could use USB c and the only downfall for the momentum free was that it only offer 17 hours whereas the XM for offers anywhere from 20 to 30 hours give or take I do think that sometimes they slide off my ears a little too easily but well see how it turns after some adjustments as it might be the way it lays on my head another thing is that song called quality is not extremely the best but does sound pretty clear where people could understand what you are saying maybe some updates will tweak to make that better but the main thing is it is a good overall worthy opponent in the headphones arena and I would say between this and the momentum three those two seem to be really good headphones the only thing that the nc700 have to offer is better audio quality because it has more Mike's but the sun profile for the x and 4 is pretty good for listening to music and having clarity in using screen readers either on a laptop or a phone and still will have some experience learning more about it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TLHershi, you definitely made the right choice with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your feedback about its name. Thanks for choosing Sony. ~Ralph
The best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair of headphones I've ever owned in my entire life. Its light weight and durable for long wear and the sound quality is next level tech . Truly essential for any creative .especially if you have piercing its so comfortable over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scarlet,
Awesome! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony.
~Ralph
Small But NecessaryUpgrades from the Xm3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is my favorite. It provides the best noise cancelling in the market, has superb comfort, and an app that doesn't drink. It is definitely a bass heavy sound signature to start but the app allows for in depth eq adjustments. Included, you can now use the eq with ldac so that's a huge bonus. The touch controls work great, the headphones now pause when you take them off and auto start when you put them on. The call quality is far superior to the 3s. Overall, these headphones are well worth their price. I use them 5 to 6 hours a day at the office and am more than happy. Also I wear glasses and have big ears if you're worried about that. No comfort problems at all.
I would recommend this to a friendBest of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones with ANC. Period. Comes with a case and usb type c cord. (Could be longer). Light weight and comfortable on the ears. You have download the app on the phone to fully utilise all the settings. At 279 it is really excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyro,
We're glad to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the supplied cable is greatly appreciated. Thanks for choosing Sony!
~Ralph
Sony WH1000XM4: A Sound Investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM4 headphones deliver an incredible audio experience. The noise-canceling effectively blocks out background noise, creating a private listening space anywhere. The touch controls are intuitive and the headphone comfort allows for hours of listening without discomfort. These headphones are a fantastic choice for both audiophiles and casual listeners alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AddDoc, we're glad you like your new headphones! Thanks for choosing Sony. ~Earl
Amazing wireless headphones!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise cancelling headphones are actually amazing. I was actually going to purchase a pairs o Bose at first but, after reading reviews on Sony's I decided to go with these. I am so happy that I chose these Sony headphones. Very light weight, easy to set up, sound quality is amazing and the pitch that plays in your ear is amazing. I highly recommend these headphones to anyone that is looking for the best bang for your money. Absolutely worth it!! Thanks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusM, we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for your recommendation and for choosing Sony! ~Earl
Get them now!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Use them specifically on long flights and it cuts down the aircraft noise a good deal. They’re comfy and look great! Also amazing sound and you’re able to modify your sound settings. They do get hot tho!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aries4790, Awesome! We are delighted to learn that you are pleased with the comfortable fit and stylish design of your WH-1000XM4 headphones. It's wonderful to hear that they provided exceptional sound quality and customizable settings, making your long flights enjoyable. Thank you for your recommendation and for choosing Sony! - Romeo