Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12202577
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Noise Canceling headphones on the market!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for a trip recently because the noise of jet engines gives me a terrible headache for days after. I read lots of reviews about the best of the best I decided to buy these when they were on sale for black friday. What an incredible difference they made on my flight! It blocked out all the low end noise and made the flight not only bearable but enjoyable because I could now hear my audiobook to pass the time without it being at max volume! Highly Recommend. I've had other noise canceling headphones from Anker and JBL but they were not even close to the level of cancelation I got from these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettB, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
best headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are one of the best headphones iv worn and fit great. they fit over ear perfectly and dont slide off like some others when doing stff. the audio itself is some of the best coming from headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clos, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Glad to know you like the amazing audio and exceptional comfort these headphones deliver. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you for the 5-star rating and for choosing Sony! -Jess
Great Noise Cancellation & Quality Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, they have a really great sound and clarity. They are very loud but with noise cancelling on other noises just don't exist anymore. Bass is pretty good. Not too heavy but a great level for listening to various types of music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevB, thanks for commenting!
We are so happy to hear that you are satisfied with the incredible sound quality & industry-leading noise canceling function of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Fantastic purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing, are comfortable to wear, the batteries last forever, and connect to multiple devices easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pnknhead,
Perfect! We're glad that you like the sound quality, comfort, battery life, and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Must have for parents & anyone else needing focus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this in black. It changed my life. I bought the midnight blue for my husband. He loves it. We are parents. Does it block out my child with a self-professed love of nonstop talking? Not if we're in the same room. But it does make everything much quieter when I need to focus. It helped me finish my degree. I listened to music on a flight recently. I did not hear the baby crying. I love the extra features, too. Simply touching fingers to the headset to navigate controls is awesome. Very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jane! Awesome! We are so glad to hear that you and your husband is happy with the WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sleek, robust and awesome where it matters
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this headphone for a while now. It is simply the best for noise canceling and has a sleeker look than even XM5 for me. It is robust and charges very fast and lasts a long time. The multi-device connection is not the best though and sometimes the touch gestures are interpreted in the wrong way. But overall greate product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArunT,
Thank you for sharing your honest review on our Sony WH1000XM4. We're very happy that you appreciate the sleek design, noise canceling capability, fast charging feature and the battery life of your new Sony XM4. Your thoughts are noted and we will forward it to our team to help us improve our future products. About the touch sensor/gesture issue, you may find this link helpful.
The touch sensor control panel does not respond correctly
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best Decision Ever !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise canceling and the sound quality! I use these at the gym and It helps me get into my zone. Im excited to use these when college classes start, I'll be able to study with no distractions forrealll. They last super long, I use them quite frequently and they don't die fast at all. The tech with swiping on the sides are also super cool and convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amya, we're glad you love the noise canceling feature and sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Would recommend 10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves the color and the sound on these! It s great buy and helps her on school trips or plane rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashley,
Thank you for choosing Sony!
We're excited to hear that your daughter loves the color and sound of the WH1000XM4 headphones. It’s wonderful to know they’re making her school trips and plane rides more enjoyable. Thank you for sharing this with us—it’s rewarding to see our products supporting memorable experiences.
Best regards,
-Fred
Great but not the Bose-killer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted these to outperform my Bose 700s, since I felt like the XM3s beat out the QC 35s in every way except some small annoying things (manual device switching, one device connection, etc.). I waited anxiously for months for their release and bought them right away. They’re good, but not great. They solved some of the small annoying things, but they still make you very reliant on a pretty non-friendly app interface to control your headphones. The touch controls are ok but it hammers your ear drum when you tap on the ear cups. The ANC and sound quality seemed to me to be almost identical to the XM3s, which I also owned. Very good in both cases, energetic sound, punchy bass, and almost no outside noise and very low hiss. These are really good headphones, but sadly, still not a Bose-killer for me. The 700s have the ANC edge, the phone call clarity edge, the fullest sound, and the easiest setup and app usability edge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred, we appreciate your in-depth review of the headphones. Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks again for sharing your review and for choosing Sony. ~Ralph
Life changing for traveling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Tried the Bose quietcomfort initially and returned them for these instead. I used them on a trans Atlantic flight and it was incredible, couldn't hear the airplane at all. Battery seriously lasts FOREVER and the foldability is very convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MACADELIC, we're glad you like the sound quality, noise canceling feature and battery of our product. Thanks for choosing Sony! ~Earl
Bliss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best set of headphones I have owned. Yes, the price is up there but these are premium headphones. I've had them for a month now and I wear them about 5-6 hours a day. Super comfortable and don't give me a headache. I have a pair of wireless Beats and my only complaint is the comfort or lack of it from them just an hour or so into use. The sound stage and noise-canceling options are icing on the cake. The ability to "turn off" the sounds around me is amazing. If you are debating getting these headphones, they are currently on sale, get them! You will not be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRPhoto,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Stands true to expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast! does exactly as the description says it will do. Really cool showing friends and family the difference between normal headphones and noise-canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalbertoR,
It's great to know that the Noise Canceling feature is performing exactly as described, and we love that you're able to show friends and family the difference that premium audio technology can make.
Thanks for choosing Sony.
Best regards,
Eliab
Perfect for a college student
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love these headphones they are perfect for me! I am a college student and I needed something for comfortable for long hour studying and using them in the library. They’re perfect for what I need their is not a lot of sound bleed, they sit comfortably, and the battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daddydam, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
Solid pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound quality, but bluetooth connection can be spotty at times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ABorder,
Thank you for your feedback. We're glad to hear you're enjoying the sound quality of your WH-1000XM4 headphones. We're sorry to hear that you're experiencing issues with the Bluetooth connection. Please try unpairing and re-pairing the headphones with your device. If the issue persists, please contact our support team directly for more advanced troubleshooting.
Thanks for choosing Sony.
Best regards,
Eliab
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation. Decent battery life but it's to early to tell since they are brand new. Really comfortable around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, We're glad to hear that you appreciate the sound quality and noise cancellation of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Wish they were smaller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved the sound on these. Bought them for the primary purpose of enjoying my music more but fell in love with the ANC. The connection to 2 devices was really nice too. Wanted to keep them but they were unfortunately a little too big and would slip off my head if I tilted my head forward/backward or tried to work out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jpyl, nice! We're glad you love the sound quality, noise canceling feature and multipoint function of our product. We understand your feedback regarding the size and fit of the WH1000XM4. It is recommended to check this link when wearing the headset:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thanks for your review. We hope you consider Sony again. ~Earl
Love them, but they are too big for my head
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really really love the sound of these, the features, the noise cancelling, everything. The only issue is my head might be a little too small because the end up being held up by my ears and that grts uncomfy. Trying to see if I can make them work or if I need to take them back and try to find some that adjust a bit smaller to my head. Ive had to put a sock underneath the headband part so it doesnt hurt my ears, they are super comfortable when they sit right though!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BadDecisions,
Thank you for sharing your feedback and we are truly happy to hear that you are satisfied with the sound quality, noise canceling capability and other features of our WH1000XM4. Thank you for choosing Sony! - Marco
Sony WH-1000XM4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony WH-1000XM4 headphones, and they have exceeded all my expectations. Overall sound quality is awesome, they drown out noise really well and I love that there’s an app where you can I have seen these go on sale from time to time, but I couldn’t wait, They last extremely long without me having to charge frequently which is a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeteranGamerX, we're glad you are enjoying the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Excellent premium headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound overall - really clear and sounds awesome on both calls and music/movies. Effective noise canceling on plane/in airport, in car/bus, etc. Super comfy to wear, no sore spots or extra sweat even after hours. Love these headphones and thus far totally worth the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelB, we're glad you are enjoying the sound quality, comfort and noise canceling feature of our product! Thanks for choosing Sony. ~Earl
GREAT noise reduction headphones, but not perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I’m hesitant to give only 4 stars because after testing several sets of noise cancelling headphones, these were by far my overall favorites (although I haven’t had a chance to test out a pair of Apple AirPod Max yet). Here is a short list of great features, and those that we’re disappointing: Pros GREAT price (for its level of quality) Sound quality (my favorite sound of any headphones) Comfort Sony app (some great custom options) USB-C charging Hardline connection (essential for travelers who want to use inflight entertainment systems) Cons Physical controls on the right headphone (just an absolute mess... I end up skipping songs everytime when I try to change the volume) Sony app (the never ending pushing to allow location to be turned on is annoying and disturbing... RESPECT USER PRIVACY) Overall a fantastic buy with just a couple of flaws especially given the recent price reductions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
We're glad that you like the amazing features of the headphones like the sound quality, comfort, USB-C charging, and in-flight functionality. It's unfortunate that you're not having the best experience with the touch controls and Sony app (privacy policy).
It is recommended to use your index finger when controlling the touch sensor. You may also find these links helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752781.html
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Sony takes your privacy seriously. Sony maintains a Privacy Policy to help protect your personal information, as well as that of your family, and to provide information about how we may use your information. Sony does not share your information for third-party marketing purposes without your consent.
Thanks for sharing your review and for choosing Sony.
~Ralph