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Customer Ratings & Reviews

Your price for this item is $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12508 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 12,508 reviews
  • Rated 5 out of 5 stars

    Pure quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. Sound is impeccable, they're comfortable and the battery lasts forever. You can't go wrong with these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jcstriker, Great! We are so glad to hear that you are happy with the comfort, battery life and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling headphones!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of nice noise cancelling headphones in a while, but goodness these are great. Good styling, great battery life, really clean balanced sound, and, above all, great noise cancellation. Would highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrisT,

      Very nice! We're glad to hear that you like the battery life, sound quality and noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    I love these!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am ND and my kids are...loud. These are amazing. I absolutely love that I can adjust how much background noise comes through. They are soft and comfortable. One of the best purchases I have made. They are a little pricey - but so worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmandaR,
      It's nice to know that you are very much satisfied with your purchase. We're happy to hear that you are enjoying the noise canceling capability of your Sony XM4 headphone. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony noise cancelling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. I love the option to be able to hear what going on around me or not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamW,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the quality and sound of the WH1000XM4 headphones. The ability to control your surroundings with the ambient sound feature is truly designed to enhance your listening experience. Thank you for sharing your positive feedback—it's wonderful to know the headphones are fitting seamlessly into your daily life!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Sound is fantastic and the noise canceling function is life changing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GloriaL,

      That is wonderful to hear! We are thrilled that you love your WH-1000XM4 headphones, and that you find the sound quality fantastic and the industry-leading noise canceling function to be "life-changing." The WH-1000XM4 achieves this level of performance using our HD Noise Canceling Processor QN1 and Dual Noise Sensor technology, which work together to block out low-frequency and constant ambient noise, creating a truly personal oasis of sound. Thanks for choosing Sony!

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    What a refresing sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted these headphones as I knew the quality of sound. I have to say I am more than impressed with them. They are comfortable, look nice and the sound is breathtaking. Walking around with them is so good as you don't miss any notes in the music. I have to say I own a pair of BOSE you guys have to work hard to compete with SONY this time. I am retiring all the other headphones I own and keeping this one alone. The price is not bad at all. They do not look cheap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gibby,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Huh What Did You Say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't that impressed at first, but they got better and better. First time I really used them was for a flight from Atlanta to New Jersey, to West Africa. I probably used them for a total of about 6 hours and when I landed they were still at 90 percent power. On the flight back someone had to wave to get my attention because I couldn't hear the passenger that was 3 feet away from me that was trying to get my attention.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcDee,

      You made the right choice! We're glad that you like the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM4 Wireless Noise-Cancelling Over-t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Battery lasts a long time and are comfortable to wear for a long time. Good noise cancelling too. Glad I bought these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi edju,

      We're glad that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sound Quality & Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and top-notch noise cancellation, this headphone went beyond my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arraf,

      We could not be more pleased that the amazing sound quality and top-notch noise cancellation of the WH-1000XM4 headphones went beyond your expectations! Providing a superior listening experience is what we strive for.

      Thank you for sharing your positive feedback and for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, very light on the weight. I would get headaches from my beats over the ear headphones but I have no issues with these ones. If you think over the ear headphones wont work for you, these are a great option to try out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Parisa, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best headphones for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones for the money. Sound quality is great, but if you’re a person that likes bass then these headphones are not for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WinA,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the WH1000XM4 headphones and appreciate their great sound quality and value. Your honest note about the bass response is especially helpful, as it offers valuable insight into your listening preferences.

      To enhance your experience, you can adjust the bass on your WH-1000XM4 headphones using the "Sony | Sound Connect" app. The app lets you choose from preset sound profiles or create a custom equalizer setting, where the "Clear Bass" slider allows you to increase or decrease the bass to your liking.

      For a step-by-step guide, this video shows how to adjust the bass and equalizer settings: https://youtu.be/z9Ak6Z0qxz0?si=r4jBO5LentUDXc6j.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Just dooooooeeeeet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Love the sound quality and the ANC is tooop notch. There was a garbage truck going crazy outside of the empty warehouse I'm working inside of, and I cycled into noise cancelling...Holy crap it's like it wasn't even there. Great buy, fantastic battery compared to my WF-1000XM3 earbuds I got a year or so back. If you can spring for these, definitely do it. Paired easily with my iPhone and Macbook Pro both with and without the app. App is also much improved from my first experiences.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pasadenaguy,

      Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and great sound. Music pauses when you take them off and stars playing again when you put them back on - nice feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephanie, That's a cool feature indeed! Thanks for highlighting the comfort and sound quality of the Sony WH-1000XM4 headphones. It sounds like they're a perfect fit for enjoying music effortlessly! Enjoy and thanks for choosing Sony. -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, Long lasting battery, Two Bluetooth connections at once, great sound quality, and awesome noise canceling... the list goes on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seegar20, we appreciate your 5-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones with awesome sound quality with noise cancellation feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SinghalT,
      Thank you for your review of the WH-1000XM4 headphones! It is great to hear that you are enjoying the awesome sound quality and the noise cancellation feature.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    SONY Is The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY Headphone’s are Amazing, Best Sound Quality and Best Noise Cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Overall

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless, noise cancelling headphones out there imo. These are a big step up from the XM2s which I owned previously The sound quality is great as you would expect. Comfortable and minimal. The only nitpicks I have are with a couple of features, *speak to chat* & *pause when headphones are taken off*. The ladder is nice when it works, which is most times, but not all. Speak to chat however has become annoying. Its very sensitive to noise, not just your voice. Also it seems to activate even when switched off in settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skyler,

      We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Your feedback about the Speak-to-Chat function is greatly appreciated. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Holiday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as christmas gift for my daughter and she loves the sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allana,
      Thank you for letting us know about your experience with the WH-1000XM4 headphones! We are delighted to hear that they made a great Christmas gift and that your daughter loves the sound quality.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I loved it, it met my expectations, great sound, I would recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DelizlS!
      Thanks so much for sharing your feedback with us. We are thrilled to hear that you’re loving your new headphones and that you'd recommend them to others. It’s awesome to know they are a great fit for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    They don’t get better than this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best wireless ANC over-ear headphones. Slightly better ANC than Bose with a more balanced sound profile. Battery life is superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devon,

      You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US