Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Best purchase of 2024
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ride or die when traveling - these are super comfortable and great at noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koalatea, Thank you for the 5-star rating! You made the right choice with the Sony XM4 Wireless headphones and we're glad you like it. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Hurt my head
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty good. Good sound quality, work well with teams, etc. I returned them because of the fit. I wear headphones all day for work and these caused pain on the top of my head due to the shape. I don’t get this with the Bose quiet comfort or hyperx gaming headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
We are thrilled to hear your thoughts on the WH-1000XM4 headphones and appreciate you sharing your experience. It's great to know that the sound quality and Teams compatibility stood out for you. These headphones are designed with smart noise cancelling and easy controls to help keep your workflow smooth.
We’re sorry about the discomfort with the fit. Wearing headphones all day definitely calls for something that works for you and that kind of pain isn’t what we want for anyone. Your feedback on the shape compared to other headsets is super helpful.
Thanks again for taking the time to let us know how it went and for considering Sony products.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Great head phone’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and tunes out noise pretty great. Great fit for the price .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethW, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
A good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on a whim. But I do not regret this decision at all, great sound, incredibly comfortable to wear, and great features! Definitely recommend if you want to invest in good headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaS,
Thanks for your recommendation! We're glad that you are happy with your purchase and you like the sound quality, noise canceling feature and comfortable design of our Sony XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Top of the line
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are replacing the M2s. I loved those and after using these they are definitely a step up. I love that I no longer need an audio cable most of all. They are very comfortable and do a superior job of noise canceling. These are the best on the market. There are plenty of expert reviews out there and all of them are spot on. This is a superior product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattinPA,
Awesome! We're glad that you're happy with the improvements we made on the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Sony over Bose!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to buy the Bose headphones and just tried these for fun. Wow!! I bought the Sony over the Bose and have been very pleased. The Best Buy sales person recommended the Sony for sound quality and he was right. Movies come alive and they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Melras, we're glad you like the sound quality and comfort of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
win $400 to buy best buy goods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, i'm in love. perfect for working out and taking sales calls. i can run with them and they remain on my head. the color is beautiful and the charge last a long time. 10/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DerekC, We're delighted to hear that you are pleased with the audio quality and comfortable design of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Craig
- Pros mentioned:Sound quality
Still the King
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with newer models out, this feels like the winning form factor for convenience and comfort. sound is phenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hello tomladder,
Thank you for choosing Sony!
We're excited to hear that the WH1000XM4 headphones continue to impress with their convenience, comfort, and phenomenal sound. Your appreciation of this model’s design and performance encourages us to keep prioritizing quality and user experience. Thank you for sharing your thoughts!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones with great noise cancellation!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easily the best headphones I've ever purchased. It took me awhile to finally decide to lay down the money for them since they are a little pricy, but totally worth it! I really struggle when it comes to finding the right headphones. Earbuds will NOT stay in my ear, no matter what make, model or kind they are...so that leaves me with over-the-ear headphones. I have gen 1 AirPods but I'm constantly adjusting them to make sure they don't fall out...which they still do on occasion and it's really frustrating. I also fly a lot, and trying to listen to music or watch movies while on the plane is always a struggle because I end up holding the Pods into my ear so I can actually hear over the noise. These bad boys take all of that away. The noise cancellation feature is exactly what I was looking for and I love being able to just put my palm to the side to hear what someone is saying to me. I debated between these and the AirPods Max but these won out because of price, they aren't as heavy on my head and they come with a carrying case. Definitely worth the money! Only con, they do make my ears sweat after awhile, but not bad enough to knock them for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenjammin, We're very pleased to hear you feel the WH1000XM4 is the best headphones you've purchased! Good to know you like the industry-leading noise cancelation, comfortable fit, and overall features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Should Have Purchased Sooner:
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Sony- WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Black...and they do not disappoint! On the riding mower for hours, noise is drastically reduced. Can comfortably listen to music & receive calls/talk. Great purchase for my needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill5, Thank you for purchasing the Sony WH1000XM4! We're very happy to hear you appreciate the industry-leading noise cancellation and comfortable fit of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable over my ears. Sound is clear. Does a better job blocking out sound than other earphones I've had. I have told many friends about these. I found the price worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kcameron,
That's nice to hear that our WH1000XM4 does its job in blocking unwanted noise but still has its awesome sound quality. We appreciate your recommendations. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and noise cancellation. Dont hurt my ears after an extended period of time like most do. The noise cancellation works great with or without audio playing which I use for both.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Awesome! We are very glad that you like the quality, noise canceling features and comfortable fit of your Sony headphones. Your satisfaction is our top priority. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Very Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used over the ear headphones in a long time. These are much better than I expected. They are very comfortable and the noise cancelling is amazing. Very satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrzyKat,
You made the right choice with the Sony WH1000XM4! We're glad that you like the comfort and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Best headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these headphones ! The sound that comes from these headphones are insane! Same goes with the noise cancellation and man the weight is something else , it feels so light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarC, Your recommendation means a lot to us! We're thrilled to hear you like the exceptional sound quality, lightweight design, and amazing noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have ever used. I have an old version of Sony noise-cancelling headphones and was very please with their performance. But THESE are way better. The size, the quality, the way they hug your ears (you tend to forget you are wearing them) is awesome. I truly recommend them. The sound quality is beyond perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Midi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Awesome head phones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony head phone is very comfortable to wear and easy to adjust. The sound quality is superb as well as their noise cancelling ability. We are very happy with our purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SonyaB,
That is nice to hear that you found our WH1000XM4 so comfortable to wear with superb audio quality and noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent headphones!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound quality and built than the xm5 in my opinion. Bought these on sale for $188 at bestbuy. More than happy, solid purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, JomPad!
We are absolutely thrilled to hear how happy you are with your WH-1000XM4 headphones! It's fantastic to know that you find the sound quality and build to be so satisfying and that you consider them a solid purchase.
We're glad you were able to take advantage of the sale and get such a great deal!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Comfort
Uhm Actually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fwickin good :3 would recommend to anyone who likes using headphones and not having sore ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobM,
We could not be more pleased to hear how happy you are with the Sony WH-1000XM4 headphones! We place a high priority on comfort during long listening sessions, and we are delighted that you can enjoy your headphones without experiencing sore ears. Thank you for the enthusiastic 5-star review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've bought so far. Exceptional quality and noise canceling feature, very comfortable. I imagine these to be the perfect headphones for the winter. Will recommend this to a lot of friends for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grace,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony = one of the best.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. I bought my girlfriend a pair of Klipsch on-ear headphones a few years ago that she used mostly for flights. Her ears would get sore, so I decided to give my brother the Klipsch and buy her a set of these. She loves them. They sound a bit better and have noise-cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RTGOD,
You made the right choice in upgrading to the Sony WH1000XM4! We're glad that your girlfriend is enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph