Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound qualityCons mentioned:Price
Good for noise cancellation under three years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted almost three years before a loud screech came through on the left ear cup. Great for noise cancellation especially if you want to go deaf haha but really they were good while they lasted. For $300 though I expected more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chillymanny714, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Excellent and Very Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and Very Easy to Use Review This keyboard is fast, accurate, and very easy to use. Typing feels smooth, and autocorrect works perfectly for daily messaging and work. ✔️ This is more than 50 characters ✔️ Clear and professional ✔️ Sounds natural and real
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EtelvinaJ,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM4 headphones have made such a positive impression, especially with their ease of use, fast and accurate performance, and smooth typing experience. Your comments about the reliable autocorrect and how well they support your daily messaging and work truly mean a lot to us. Knowing our product helps make your everyday tasks more enjoyable inspires us to keep delivering quality and innovation.
Best regards,
-Fred
- Pros mentioned:Sound quality
Better sound than Bose!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so good. I bought them for my daughter and tbh am a little jealous. I have a pair of Bose QC headphones but the sound quality on these are definitely better than the Bose headphones. The case is so sturdy too which makes them great to travel or just bringing around in a backpack. Got a great deal on them and am really happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A2KHawaii, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these headphones consistently since the day I bought them. Great quality & love the different modes I can put it on depending on what I’m doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alyna, thanks for the amazing 5-star review! We are immensely pleased to hear you're enjoying your new Sony - WH1000XM4. These headphones deliver an impressive sound quality with rich bass and clear mids, further enhanced by our DSEE Extreme upscaling technology for compressed audio, and the industry-leading active noise cancellation offers a truly immersive listening experience. Thank you for choosing Sony! Best regards, -Dominick
Great Set of Wireless Cans!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're here then you probably know how good these headphones are and having had them to toy with for the last few days I'm quite happy with my purchase. The ANC is amazing, it's been a great boon to my work from home. Additionally it's great that I have an easy way to take calls, listen to music and switch audio between my computer and phone with ease. The only downsides are call quality is just ok, it's not gonna blow your mind but there are better options if calls are your primary use case. Additionally the LDAC is not available when you have two devices connected. Minor gripes and far exceeded by all the positives. If your willing to splurge on a set of wireless headphones these are a great pick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Case,
We want to say sorry for any inconvenience you may have experienced with the microphone of the headphones. We will surely take note of this feedback as it helps us improve our products/services. To isolate the issue, you may try to reset the headphones to factory default setting to refresh its content. Here's the link on how to.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html?search=reset
Hope this helps!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Great ANC with bassy sound.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit too much bass I think. Makes some music sound a little muddy. Can probably fix this in EQ, but these were really comfortable and the ANC is really good. Recently got these for a 15 hr flight and they worked well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xilang,
Thank you for purchasing our Sony WH1000XM4 and for sharing your honest feedback. This will help us improve our future products. We're glad that you appreciate the comfortable design and ANC feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort! Definitely recommend you try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaneS, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, my kid love it, good battery life and sound!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickC,
Great! We're glad that your kid is enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friend recommended this I was skeptical on the price point but so far it’s amazing. Comfortable and great noise cancelling features. Battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheanW, we're glad you like comfort, noise canceling feature and battery. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
Sony Headphone review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation and long battery Good product for long flights
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shlok, Amazing! We're glad that you are enjoying the sound, battery, and noise canceling. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Best ANC I've tried
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for everyday use. they have the best noise cancelation I've ever tried.i also love that you can use LDAC with these headphones for better quality. The battery life is nice and long even with ANC and LDAC turned on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Definitely Worth the Money!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is really good, also easy to clean and doesnt move around a lot.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
IT’S SONY! Just Get It!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite head set yet! Easy connection, great sound , love the battery life. Can’t go wrong with this set. Buy it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lovemysurroundsound,
That's awesome! We are truly happy that you are pleased with the sound quality, easy to connect and long battery life of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fabulous noise canceling, easy to use, and lightweight. Perfect for my 18 hour trip to Turkey!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WadeVO,
Wow, that's great! We're glad that you enjoyed your long flight, thanks to the awesome sound quality, noise canceling feature, easy to use and lightweight design of our WH1000XM4. Looks like you found your travel companion. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Best ANC headphones for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is excellent, it has a small learning curve with the app but once you set it up for you liking they are the best. Battery life is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ssdiaz2002, Great! We're very pleased to hear you like the excellent quality, long battery life, and top-notch noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! Great sound quality and very comfortable. Although I do not know how to connect them to my laptop via Bluetooth. I guess I should read the manual. I highly recommend these. They are a bit pricey but you are paying for quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AR2744, Thank you for the 5-star rating! We are glad to hear that you are happy with the amazing sound quality of the headphones and top tier comfort that it provides. For connecting the headphones to your laptop you may check this help guide. https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752744.html. Thank you again for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Very nice and comfortable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my work calls and this is an amazing product. I needed something very comfortable that I can use for hours and this headset is exactly what I needed. The noise cancellation is also state of the art.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zohaib, Thank you for this amazing feedback! We're delighted to hear you are enjoying our Wireless Industry Leading Noise Canceling Headphones, especially the great sound quality, excellent noise cancellation, and that they are extremely comfortable for long periods of time. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding noise cancelling. The ambient mode allows operation with normal amounts of ambient sounds. The voice mode indication allows easy determination of power on/off, ambient and noise cancelling. Very comfortable to wear. Overall very satisfied.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony Wireless Noise-Cancelling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wireless Noise-Cancelling headphones are amazing! I would highly recommend them. They fit comfortably over the ear and provide the quiet I need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flamingo14, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
A nice upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a pair of headphones for 3-4 years. After my last pair of Sony headphones broke & played out I just stuck with in-ears. But I really did miss them so I purchased these at a nice sale. The sound is great and the noise canceling does what I need it to. The volume is great as well. Even on low I still can’t hear much unless it’s something really loud in the background. The only thing I’d suggest is immediately changing the settings on the app for the noise canceling. Out the box, the feature that turns noise canceling off and lowers the volume when ppl approach you to talk or whatever is super sensitive. Thought I got a defective pair since the sound kept cutting out every time I breathed, blinked, or thought about breathing or blinking lol.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyB, Thank you for the 5-star rating! We're very happy to hear you give the WH-1000XM4 headphones a try and it did not let you down. It's good to know you're enjoying all the improvements we made on these headphones and you are satisfied with the top-notch sound quality, excellent noise cancellation, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess