Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Crisp sound, beautiful kids noise cancelling :)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best! I cannot believe how crisp the sound is. More importantly, I do NOT hear my kids' drama ;). They cannot I am impressed Sony! They also come with the adapter to plug into the phone or other music device if you are leery about connecting to Bluetooth, as I am. These are hella expensive, j but Best Buy has great sales throughout the year so keep your eyes open for the sale price. Good luck and enjoy these bad boys!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tami,
Wow! Thank you so much for sharing your awesome experience! We are so happy to hear you are satisfied with the great features, incredible sound quality, and amazing noise canceling function of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. Better than expected, I would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeN,
Thanks for the recommendation! We truly appreciate you sharing your thoughts on your new headphones.
It is truly wonderful to know that the sound quality is even better than you imagined.
The WH-1000XM4 features our Industry-leading Noise Cancellation, which uses two microphones on each ear cup to block out ambient sound. They also include Speak-to-Chat technology that automatically pauses your music when you start talking.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
A great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats my old Bose QTs. Wow can I just say I’m no expert but these are amazing. My teenage son did research for me and said “get these”. The NC feature is amazing. Sound is amazing these are amazing! With the $70 price drop makes these a win-win! The only issue I had was using in vehicle as a passenger could regulate wind noise so I had to shut off NC. so far my only issue but this would be the case with any true NC headphones per my son. Wind noise and NC are perfectly fine outside of a vehicle
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrincessYodaGroot, You've made an excellent choice! We're very pleased to hear that you've listened to your son in purchasing the WH1000XM4. If the noise-canceling function or ambient sound mode is turned on, the ambient environment may increase the wind noise. If the wind noise is still loud, turn off the noise-canceling function and ambient sound mode.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and comfortable Looks so smooth and nice Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elbreezzyyy,
Very nice! We're glad to hear that you love the sound quality ahd comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Bose
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. They are also super comfortable and have a long battery life. Great sounds and noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anngy, Excellent! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
The sound is Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way they soud and how the music is play and the Bass is unique
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilango12, Great! We're thrilled you're enjoying the amazing sound quality of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, they sound awesome. The controls are easy the options are sooth and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Scott,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite songs for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. I never tried the new Sony line of the noise cancelling headphones but I was pleasantly surprised. However, I feel like using them to talk on the phone is not so good, the other person has trouble hearing me when it is noisy around me. Also it comes with a bag and an airplane adapter and a cable which is very convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanS!
We are thrilled to hear you were pleasantly surprised by your WH-1000XM4 headphones! It’s awesome that you’re enjoying the excellent sound and comfortable fit and having the handy bag, cable and airplane adapter makes it super easy to take them anywhere.
Thanks for being upfront about your experience with phone calls in noisy spots. The headphones use smart microphones and noise cancelling tech to help catch your voice, but in busy places, it can sometimes be tough for the other person to hear you.
If you often need to take calls in busy places, trying to find a quieter spot or adjusting features like Sidetone in the Sony | Sound Connect app can sometimes make your voice clearer for the other person.
Thanks for choosing Sony. We really appreciate you sharing your feedback, it helps us make our products even better!
Sincerely,
Estefany
Great noise canceling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones. Crystal clear sound & using the swipe & tap on the side of the headphones to control volume & play control is a really cool feature. Also nice feature of being able to turn off noises canceling so can hear ambient noise or someone talking to you & then switch it right back when ready. Pretty nifty. Love these!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scooter,
Awesome! We're glad that you like the sound quality, touch controls, and Quick Attention Mode of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Bluetooth headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! I don't think you can find a better Bluetooth headset for the price. Very comfortable and easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Birdman1973, We're very grateful for this positive feedback! Discover how the WH-1000XM4 headphones blend our most advanced noise-canceling with exceptional sound quality and a range of smart features for an unrivaled listening experience. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. Thank you for choosing Sony! Jay
Can't beat them
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with these compared to any of the bise or beats or Sennheiser cans out there. The only thing I will say is with light hair on the top of my head after a long while if wearing they can become uncomfortable but the sound is unmatched.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoudLou, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Was worth the purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these to watch my anime and Netflix shows in silence at nice. First device with ANC but definitely a must have feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AnthonySosa,
Thanks for the comments and for the 5-star rating! It’s rewarding to hear that our product has positively impacted your experience. We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an amazing day!
-DiegoV
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have to be the best noise cancelling headphones every. You can change the level of noise cancelling you would like when you're walking, running, on the bus or just hanging out. You can not hear anything but peaceful silence when the nose cancelling is in full effect. I would recommend these to everyone that wants that quiet time in noisy places. The other features of the headphone are great as well. These are well rounded amazing noise cancelling headphones. They're worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazz, Great! We're pleased to hear that you like the noise canceling and features of your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great design and comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife and she loves the color and design. She loves all of the tech features like connecting to multiple devices and the noise cancelling is very good. She recently took a 5 hour flight and said having these headphones made a huge difference in her experience. Would recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmontezuma,
It's very sweet of you on getting your wife a brand new pair of headphones. We're happy to hear she loves the style, color, comfortable fit, and features of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate your recommendation and thank you so much for purchasing Sony! - Kris
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for noise cancelling....extremely comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenE, Awesome! We're glad that you are enjoying the noise canceling function of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headphones, worth the investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable. Reliable connection to Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriH, we're glad you like the sound quality and comfort of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Great Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light enough and gives me the privacy, or silence I need
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynnC, we're glad you are enjoying our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Very great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the sound quality use these all the time, and love the design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BiancaS, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this headphone. Noise cancellation is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doobie,
We're so glad to hear that you're loving your Sony headphones and that the noise cancellation truly stands out for you. Thank you so much for your fantastic 5-star rating—advanced noise cancellation is one of the defining features of the WH1000XM4, making every listening session feel immersive and peaceful.
Thank you for choosing Sony—wishing you an amazing day!
DiegoV.
Noise canceling is excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! I tried on other name brands that were cheaper. The noise canceling on this product was better than the others. Definitely worth what I paid! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanK,
Thank you for the 5 stars! We’re glad you’re loving your WH1000XM4 headphones and their excellent noise-canceling.
Thank you for recommending and choosing Sony! Enjoy the your favorite tunes! -Maria