Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect noise cancellation. I purchased these as a birthday gift for my girlfriend and she absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey BrendanC, thank you for sharing your positive experience with the WH-1000XM4 headphones!
We're thrilled to hear that your girlfriend loves her new gift and that the noise cancellation feature is satisfying your expectations. The WH-1000XM4 headphones are known for their industry-leading noise cancellation technology, which allows for an immersive and uninterrupted listening experience. We're grateful to have you as a satisfied customer, and we hope you both continue to enjoy the exceptional sound quality and comfort of the WH-1000XM4. If you have any further questions or need assistance, feel free to reach out.
Thanks for choosing Sony!
Gus
Highly Recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. I ended up buying 2 pair with 1 a gift. The headphones sound very balanced, musical and are very versatile making it easy to listen to various sources. The noise cancelling works well as does the microphone. The songs encoded with the 360 Reality Audio add another dimension to listening. The programmability of these headphones is unbelievable and quite useful. These headphones deserve a front seat with my other equipment and deliver on all fronts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatRate, we're glad you like the sound quality of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and they feel nice on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Destiny,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
On par (better?) than Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for school/ office. Noise cancelling on par with Bose. Comfortable to wear for a few hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inspectrex, We're glad to hear that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I can hear pretty good. Very exspensive. Good and comfortable to use. May buy and pair for daughter thanks
I would recommend this to a friendGreat pair of ANC headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got Apple AirPod Max last Xmas, but wanted to give these a try at $100 off and wasn’t disappointed. Much lighter/confortable to wear and like the ability to tailor the EQ to my preference. My only to knocks are connecting to 2 devices is a bit clunky (had issues of it constantly connecting/disconnecting to 2nd device while listening to my primary device which was annoying) and the APM seem to me have a better transparency/ambient mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bmoney, we're glad you are enjoying comfort and equalizer feature of our industry-leading noise canceling headphones. We're sorry to hear that you have issue with the multi-point feature of your SONY unit. Please follow the guide on this link to resolve the issue:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Quality product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sound and very comfortable. A high quality product in every way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomT, Thank you for the excellent feedback! Glad t o hear you like the exceptional sound quality and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Nice sound a good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and has very clear tones. The noise canceling works great there is still some external noise but no more than the Bose or apple headphones and connectivity works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gat1,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise-canceling headphones. They are very light and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseHM, Amazing! We're very pleased to hear you like the light and comfortable fit of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable very good quality and the sounds is precise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertoL, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been extremely pleased with this product. I have used others, but this one was definitely worth the investment. Great quality and great tones! The folks at the Janesville Wisconsin Best Buy were extremely correct on every answer to our questions. Yes I have a background but there's been changes in some of the other products - yep I will recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulW, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
music heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is amazing! theyre weightless and the sound is immaculate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi litzy, Thank you for giving the WH-1000XM4 a perfect rating! Good to know you like the amazing sound quality and lightweight design of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect as expected noise reduction perfect fit wow
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeckettB, Thank you for the amazing review! We're very happy to hear you like the perfect fit and that the noise cancellation has exceeded your expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for noise canceling headphones and these were exactly what i needed. The companion app makes them veey versatile and it has killer sound definitely a great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, GregoryB. We're truly delighted to hear that we've matched your expectations with your Sony WH-1000XM4 and good to know you're utilizing the built-in equalizer on the Sony Sound Connect app. Your satisfaction with the sound quality and excellent noise cancellation of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess
First Class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable, easy to use, and sound great. They live up to their reputation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mack,
Thank you so much for such a great review! We're glad to hear we were able to meet your needs and expectations! Nice to know how you are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
10/10 headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone for travel, relaxing or hitting the gym. Comfortable & great audio and bass.
I would recommend this to a friendYou will not go wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted some headphones when I exercise and these are rated as a very good set and they are. I always buy my electronic stuff at Best Buy. I usually wait for the sales and I caught a good one with these headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mark,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM4 headphones are living up to their excellent reputation and making your exercise sessions more enjoyable. It’s wonderful to know you found a great deal at Best Buy and that you trust them for your electronics. Your thoughtful approach to choosing quality products on sale is truly appreciated. Thank you for sharing your experience and for making us part of your routine.
Best regards,
-Fred
Living on EZ street with these
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are the best headphones you could buy if you are looking to have wireless headphones that are convenient and allow you to shut all the outside noise. My use case mainly being to focus on my schoolwork with my SO watches TV next to me. Where I cannot hear the TV unless an action scene is occuring.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusC, awesome! We're glad you are enjoying our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Best headphones I've ever owned!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use in my office in the middle of a machine shop. They work better than my previous headphones from another leading noise canceling provider and add useful features for me like the headphones cutting off when I talk or cover the right ear piece with my palm. The app controls work fine, I've only been in the app a few times after setting up. Highly recommend to anyone in need of good noise canceling with premium sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harp,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Impressive Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with discount.. so impressive! Especially when you are using noise canceling mode! Great battery life too :)
I would recommend this to a friend