Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort
Excellent headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphone. Very comfortable. Easy to setup, battery life is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roro, Awesome! We're very pleased to hear you like the comfortable fit, ease of setup, and long-lasting battery life of your new WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones with Great sound. Awesome quality. Very comfortable. Nice price for Black Friday. Would purchase again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazzy,
We're glad that you're happy with your investment. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Sony ruined it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue with these headphone are if I say something, it shuts off. Did not realize that they do this. I have Bose noise cancelling headphones and they do not do that. Only gripe because they are actually good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback! We are glad to hear that, aside from that one gripe, you’re finding the WH-1000XM4 to be a great pair of headphones.
What you're experiencing is a feature called Speak-to-Chat. It’s designed to automatically pause your music and let in ambient sound as soon as you start speaking, so you can have a quick conversation without taking your headphones off. We understand it can be unexpected if you prefer to sing along or talk while listening!
The good news is that you can easily turn this off. You can either:
Use the App: Disable "Speak-to-Chat" in the Sony | Headphones Connect app.
Use a Gesture: Place two fingers on the right ear cup touch sensor and hold until you hear "Speak-to-chat deactivated."
We hope this makes your experience much better, thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Amazing noise cancelling and looks cute as an accessory to any outfit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corra, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after years of hearing about them, selling them and recommending them. They live up to the reputation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
We’re excited to hear that the WH-1000XM4 headphones have lived up to the high praise you’ve heard and shared over the years. Your endorsement means a great deal to us, and we’re pleased to know the product meets the standards you expect from Sony.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
A Definite Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended! Battery life and sound quality is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Izzo, Great! We're very pleased to hear you like the excellent battery life and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound super loud and comfortable all you could ever need
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S3lfinjury,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones best ones ive had. sound cancelling good comfort good
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Jake! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With over a couple months of use it is one of the best fitting and amazing audio experiences I’ve had with using them in the gym for hours at a time and with daily activities it does the job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Awesome! We're really glad to hear you're happy and satisfied with the features, great fit, and amazing sound quality of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
The one to beat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Deep bass, crystal clear highs. Works great with calls, music and video. Can't complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IcyColaBottleOnHotDay,
Great! We're glad that you like the sound and call quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
good wireless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice. Mic works well for zoom meetings. Comfortable and quiet for planes. Quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nose,
We appreciate the 5-star rating and we're glad you like the sound quality and microphone of the headphones for your zoom meetings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Sounds Amazing! Great Build Quality & Comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever tried. Amazingly comfortable and fantastic sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjwright24,
Great! We're happy to hear that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise reduction. Very comfortable. Excellent sound! Solid bluetooth connection. Best headphones I've ever used.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Espectaculares
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espectaculares, súper buen sonido, excelente cancelación de ruido, muy comido, lo mejor de lo mejor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hola eachd1108, ¡Impresionante! ¡Estamos muy agradecidos por estos comentarios positivos! Inteligentes e intuitivos, los auriculares WH-1000XM4 ofrecen mejoras adicionales a nuestra cancelación de ruido líder en la industria, una calidad de sonido excepcional y una escucha inteligente que se ajusta a su comportamiento y su ubicación. Con la aplicación Sony Headphones Connect, Ambient Sound Control te permite ajustar el volumen del sonido de fondo y te da la opción de permitir que solo se escuchen las voces. Mientras tanto, el ecualizador te permite personalizar los niveles de sonido para que se adapten a tu música. ¡Gracias por elegir Sony!
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds very good, it sounds 100%, these headphones are wonderful, I recommend them 100%
I would recommend this to a friend - Pros mentioned:Sound quality
Awsome noise canceling headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling, sound quality, and design are good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi InhuiH,
Amazing! We're glad that you like the noise canceling function, sound quality, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Used to be the king
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these until the Apple Airpods max came out. These are now the #2 headphones. Great noise cancelling and fold up very small. Also very light. Sound is a bit muddles compared to airpods max or B&W px.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wonderfrog, Thank you for the 4-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Battery life, Sound quality
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several noise cancelling headphones and these are by far the best. Sound quality is top notch. Great battery life.
I would recommend this to a friend - Pros mentioned:Sound quality
Great alternative to Bose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a serious competitor in the upper end of the noise cancelling bluetooth phone arena. I find the noise cancelling feature to be top shelf in and around the house. I haven't had a chance to test in flight but see no reason that they are not state of the art there as well. The voice quality on calls is excellent. The quality with music is very enveloping, like being on stage with the musicians. Very easy to set up makes for a compelling package!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donagain, Awesome! We're glad are enjoying the noise canceling feature of your new headphones. The WH1000XM4 is perfect for flights. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
My favor Headphone ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality sound and comfort. This is my favor headphone ever. Love it. Great sound and great capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Proudownerseries3LTE,
Great! We're glad that you are enjoying the sound quality and comfort of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph