Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Worth the upgrade from the WH-1000XM2's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally upgraded from the WH-1000XM2's and the difference between the two models is greater than i had thought. First, Sony continues to enhance the incredible sound quality from previous generations of the product line. The construction of the headphones feels much more secure and solid as compared to the older generations which often broke near the headband. The slimmer headphones also appear to be noticeably less bulky on my head while being worn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shea12390,
Great! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
M4 upgrade from M2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have the M2, upgraded to these and they have even better noise cancelling. Comfortable fit, excellent headphones.
I would recommend this to a friend Lovely Gear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are lovely and great,they are a good fit and flexible to adjustments,l would recommend them to any group of age.l love that they came in different colors and l choose the color l love.The price was affordable too making it easier for me to be able to get another pair for my daughter soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizhope,
Thank you for an amazing review! We're happy to know you like the comfortable fit, design, and colors of the WH1000XM4. These headphones are designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! We are looking forward to your next purchase. Thank you for the recommendation and for choosing Sony! - Kris
headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought these to help for when it’s new years and fourth of july. really helps keeping out the loud popping sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bumblebee,
We are ecstatic to learn that your WH1000XM4 are providing the peace and quiet you need during New Year's and the Fourth of July! It is wonderful to know that the noise canceling is effectively keeping out those loud popping sounds so you can stay comfortable during the celebrations.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Comfortable. Sound great. Effectively cancels noise while flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cambados, Awesome! We are so glad to hear that you are happy with the comfort, sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Perfect Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are the best for two years running for a reason. Comfort, sound, durability, these have it all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shaun,
Awesome! We're glad that you like the comfort, sound quality, and durability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Battery life, Sound quality
Good headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery and the sound quality is better than Bose N700 imo, the only downside is the mic quality for phone call is lit as good as the Bose. Other than that, it is a really good headphone with ANC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek, We're glad to hear you appreciate the long-lasting battery and sound quality of these headphones! For call quality concerns, please make sure that the firmware is up to date. Should you need further assistance with this issue, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones cancels the world around me.Really happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RosaB,
Thank you for your positive feedback on the WH-1000XM4 headphones! We are delighted to learn that you're enjoying the noise-canceling feature! It’s great to hear how it allows you to immerse yourself in your favorite music by blocking out the surrounding noise. Your experience motivates us to continue delivering high-quality products.
Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Nearly perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancelling are great. Headband could be softer (top of head gets tender after several hours of continuous use), but these are the most comfortable headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jasper,
We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Your feedback about the headband is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is so good!! Can’t hear a single word anyone says to me when it’s on. Pretty comfy too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos,
Thank you for such a great review! We're delighted to hear that you like the comfort and noise canceling features of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
WH1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great pair of noise cancelling headphones I like the smooth handover between my two main devices and it sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user730537, Fantastic! We're extremely pleased to know that you are enjoying the noise canceling feature and the seamless handover between your devices. It's wonderful to know that the sound quality is living up to your expectations. Thank you for choosing Sony! Enjoy your experience! - Romeo
Perfect headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, i use it for just about everything and even prefer them over my airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda,
We are thrilled to hear that you're enjoying your WH-1000XM4 headphones! It’s wonderful to know they’ve become your go-to choice for everything.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Awesome heasphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones. Noise cancelling works perfect and the fact that I can connect it to a second device is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKBO,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
good noise cancellation
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent noise cancellation and comfort. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi consumer, Thank you for giving the WH-1000XM4 a perfect rating! We're glad you like the excellent noise cancellation and comfortable fit of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!!! The battery life is amazing, the sound quality is awesome, and I love the features!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenna,
Great! We're glad that you're enjoying the amazing features of the headphones like the battery life and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Surreal Sound and Noise Cancellation!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out the box these headphones are amazing for noise cancellation and just submerging yourself into your playlist. I mainly use these for hitting the gym and I love how I’m just vibing in my own zone. A bit of a hassle when I make any sound and it pauses my playlist to allow me to hear outside noise but aside from that, great headphone which I really enjoyed purchasing at a discount!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Thanks for giving the product a perfect rating! We're extremely pleased to hear you are very impressed with the excellent noise cancellation and incredible audio of your WH-1000XM4 Headphones. Good to know that your investment is worth it. We're sorry to learn the headphones pauses the music when you make any sound.
The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident. If you want to enable it, hold 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat activated”.
You can also use the “Sony | Headphones Connect” app to switch between enabled/disabled, change the sensitivity of the automatic audio detection, and change the time until the Speak-to-Chat mode ends.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Music Quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable to wear. Sound is very good and noise cancellation actually works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PowerfulDot,
Amazing! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Sound and Isolation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have two great attributes. Great sound, and great no-sound. First the sound. I've been using wired headphones for years. Tied (by wire) to the computer, I have dutifully sat in my chair for hours, watching instructional videos, etc. Now, I get up and walk around, still hearing the audio, while stretching my legs, even walking around the house. The no-sound is just as enjoyable. I'm wearing them now, while my wife is watching tv. Very quiet.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fred,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. Charge holds well. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texaspanther, That's great! We're very happy to hear you like the amazing sound quality and long-lasting battery life of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling headset! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your positive experience with the WH-1000XM4, Misty8! We're delighted to hear that you're enjoying the excellent noise cancelling features of these headphones. The WH-1000XM4 is designed to deliver high-quality sound and advanced noise cancellation for an immersive and comfortable listening experience. We truly appreciate your recommendation and are glad to know the headset is meeting your expectations. If you have any feedback or questions in the future, please feel free to reach out!
Thank you once again for your support and choosing us!
Best regards,
Gus
Sony Social Media Team