Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
I love this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good purchase Excellent sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cesar. Thank you for sharing your feedback about your recent purchase. We're delighted to hear you're happy with the sound quality and noise cancellation of your WH1000XM4 headphones!.Thanks for choosing Sony. -Milton.
- Pros mentioned:Sound quality
Eh could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, the thing I dont like is that if you want better sound you have to purchase these apps. Also the noise cancellation is okay it could be better, I bought them to use them for the gym but even with the noise cancellation I can still here the gym’s music and The weights hitting the floor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PauloJ,
Thanks for sharing your experience. The Sony | Headphones Connect app is a free download and there is no purchase required to use the headphones. The app is an optional tool that provides additional customization and access to features that enhance the listening experience.
For your specific desire for better noise cancellation, the WH-1000XM6 is our latest model and offers a significant upgrade in noise-cancelling performance. It features a new processor and an improved microphone array, which are designed to more effectively block out a wider range of ambient sounds.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
LOVE THESE HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Headphones are the BEST! I have nothing at all bad to say about them. They're PERFECT!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarmaB,
Thanks for the enthusiastic review! It’s fantastic to hear that you're loving your Sony XM4 headphones. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Snap cord in, USB mysteries.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds great even when you don't bother with the app, good only when your Android is new enough. It helps to know you need to press a little firmly to snap the cord plug into the headphone. Also, the computer finds USB hid interfaces, so there is some unadvertised (secret!) USB functionality, not just charging. Finally, the charging didn't seem to work with a plain 2A charger; only with a computer USB port.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seth,
We appreciate your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
It is recommended to use a commercially available USB AC adaptor capable of supplying an output current of 1.5 A or more (If the output current is less than 1.5 A, the charging time will increase, and the music playback time after 10 minutes of charging will decrease.) The full operation with all chargers is not guaranteed.
~Ralph
- Pros mentioned:Sound quality
Sony noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design , easy to store and carry , great noise cancelling on the plane .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Suvorov,
Fabulous!
We are so happy to hear you are satisfied with the exceptional noise canceling function- especially when using on the plane, ease of store & use, and stylish design of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
One of the best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of the best headphones out there. The noise cancelling works as intended, it pairs easily to the two devices. The transition between the two devices whiles playing sounds is seamless and very fast. The little sensor lets the music pause as soon as you take the headphones off. However, I have found that the music plays if I leave the headphones on my head, or hanging on my neck. I think this is because the sensors end up being covered and mistake my head/cheat for my ears. I would rather pause whatever I’m listening to than rely on the headphones, unless you completely take them off. There’s not a lot of improvement from the XM3s.
I would recommend this to a friend - Pros mentioned:Sound quality
Noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is great and the headphones fit is comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaS, Thank you for the great review! We're delighted to hear you like the top notch noise cancellation and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Great noise canceling. Easy to connect wit pc or phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tray,
Awesome! We're glad that you like the comfort, noise canceling, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon quality, amazing sound. The app is good to. Battery power is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Great! We're glad that you like the sound quality, the Sony Headphones Connect app, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Superior sound quality. Durable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sould quality is very good. Connection to devices is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarthikeyanS, thanks for the 5-star rating! We're really happy to hear you're enjoying the wonderful sound quality and the easy connection of the Sony - WH1000XM4! With their comfortable design and long battery life, these headphones become the perfect option for long listening sessions! Thank you for choosing Sony and enjoy the music. Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Awesome sound!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got these and they live up to the Sony name. The sound is great and they are very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yotet, we're happy to hear that these headphones have lived up to your standards. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
These headphones are amazing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg I really love these sony headphones. I love sound quality and the noise canceling feature. I've had them for a little over a year now, and would recommend them if you're looking for a great experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beth, Thank you for sharing your positive experience with your Sony WH1000XM4! We're glad to hear that you love the sound quality and top-notch noise canceling of your new Sony headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and customizable through the app. Tried both the xm5 and xm4 and saw very little difference but the xm4 were 100 dollars cheaper! Either one will be a great buy. Just went with the xm4 beacuse i do like the look a bit better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NicholasY,
Good decision! They are both awesome. Thank you for your purchase and for sharing your review. We're glad that you like both XM4 and XM5 for its sound quality and customizable Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good audio quality and sound. Easy to pair and connect two devices at the same time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Exesergio, Thank you for giving the product a perfect rating! Good to know you're enjoying the great sound quality, easy Bluetooth pairing, and multipoint connection feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Would buy then again.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for frequent flyer. Wonderful Noise-Cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blackstitch,
We’re so glad to hear our WH-1000XM4 headphones are making your travels more enjoyable! Our industry-leading noise cancellation is designed specifically to fade out cabin noise, so we’re happy it’s working well for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for plane travel. Battery last long. Sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drewable,
Awesome! We're glad to hear your enjoyable experience with the amazing sound and long battery life of the WH1000XM4. This is definitely great for trips and travelling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome! The sound is clear with great bass. Plus these are super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayE, Great! We're glad that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Second pair! Love this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE these headphones. Bought my first pair when they first came out and had to get another one once they broke. They truly do stand the test of time, I will never go back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ereviews,
That's a powerful endorsement! We love hearing from our long-time users that the WH-1000XM4 headphones continue to be a go-to choice, even for a second pair.
It's clear the combination of industry-leading noise cancellation, superior sound, and comfortable design is what truly creates that "never go back" listening experience.
Thank you for your loyalty to Sony!
Best regards,
Eliab
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These seem to be good quality. The audio quality is good and the extra features are pretty convenient, though I turned off the automatic switching between the noise cancelling and other features. The hinges seem to be aluminum, instead of aluminum and plastic like other cheaper head phones (though I’m not 100% sure since I can’t see the hinge entirely). But for now it seems like a solid head set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hmpt,
Awesome! Thank you for such a great review. Your kind words encourage us greatly. We're glad to hear you like the great quality and features with your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. - Kris
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though they’re a little old Jen, they’re still amazing for the price and value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigtoad!
Thanks for the kind words. It is great to hear that you’re seeing the amazing value in the WH-1000XM4!
We appreciate you choosing Sony!
Best regards,
Estefany