Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Exceptional sound quality, great noise cancelling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a christmas gift for my daughter, and I don't think I have seen her without them on since. She loves them. Talked for days in the beginning about all the features and that they have excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frankjp, That's awesome! We're glad she is enjoying her new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony WH1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is mach better. A shape that fits your ears very well. Very easy to use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zack,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Great headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and customizable through the app. Tried both the xm5 and xm4 and saw very little difference but the xm4 were 100 dollars cheaper! Either one will be a great buy. Just went with the xm4 beacuse i do like the look a bit better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NicholasY,
Good decision! They are both awesome. Thank you for your purchase and for sharing your review. We're glad that you like both XM4 and XM5 for its sound quality and customizable Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
Great sound and fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good for cordless, Easy to travel with. Very comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruh, Awesome! We're glad that you love the sound quality and comfort. Indeed, these headphones are easy to travel with. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever had by far. Excellent comfort, quality and noise cancelling.
I would recommend this to a friendSolid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great pair of headphones! Noise cancelling and ambiance control give variety in sound output. Only thing i havent liked is the method to reach pairing mode seems to conflict with power button
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulaD, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is great and the headphones fit is comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaS, Thank you for the great review! We're delighted to hear you like the top notch noise cancellation and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Truly recommend this for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been the best decision I have made in a very long time. I was highly disappointed with the Apple headphones and switching over to these have been amazing. Truly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tavian!
Thank you for taking the time to share your experience. We are thrilled to hear that the WH-1000XM4 have made such a positive impact for you.
These headphones come packed with features like industry-leading noise cancellation, exceptional sound clarity, and smart listening technology that adapts to your surroundings, all designed to offer you the best possible audio experience.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Amazing sound quality and noise canceling. They obsessed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BrandyC,
Thanks for the comments and the 5-stars review! We are glad to hear that you are enjoying your Sony Headphones amazing Noise Cancelling feature! We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fells very comfortable. The app is easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conrad,Thank you for giving the WH-1000XM4 a perfect rating! We're pleased to hear you appreciate the great sound quality, comfortable fit, and intuitive app of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Incredible sound and comfort at reasonable value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been a gamechanger working from home during the pandemic. Sound is fantastic and noise cancelling is pretty strong. I did purchase these on sale ($70 off) which has greatly increased the value, but I would recommend at full price. During extended wear, they can start to bother my head, but the earcups are the most comfortable I have ever had (and wish the PS Pulse 3D headset learned from)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi halfadozendonuts,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Wonderful Travel Experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The balance is spot-on, bass is deep, mids are clear, and highs are crisp. It's a game-changer for travel and noisy environments. The Adaptive Sound Control is clever too, adjusting noise-cancellation settings based on what I'm doing and where I am.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Param, Thank you for the wonderful feedback! We're glad you like sound balance, deep bass, clear mids, crisp highs, and excellent adaptive sound control and noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Purchased Two
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair for my husband and he loved them so much, 2 weeks later I purchased a pair for me. I love them! Great sound, love the noise canceling and you can keep them on, place your palm on the right ear and it allows you to hear someone who’s speaking to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsHunter, Thank you for purchasing two Sony WH1000XM4! We're very happy to hear that you and your husband loved them. Good to know you're enjoying the great sound quality and excellent noise cancellation of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Love them.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best I have ever tried. Very comfortable and exceptional noise cancelling capability
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josece,
Awesome! Good to know that you like the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Gift Friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for anyone looking for a new pair of headphones!
I would recommend this to a friendGift for teenage daughter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter's 15th bday. She loves em so much, and uses em so much, that, frankly, it's annoying that I have to keep repeating myself when talking to her. It's like talking with a deaf person.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheldonE, This is an excellent birthday gift idea! We're very happy to hear that your daughter loves her new Sony WH1000XM4. Thanks for choosing Sony! -Sam
Nice Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First noise canceling Headphone I have ever owned. So far the fit great and sound great.
I would recommend this to a friendFor a drummer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these specifically for when I'm drumming at home. They are definitely what I needed over the other ootions out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Gboss!
It is awesome to hear that the WH-1000XM4 is exactly what you needed for your drumming sessions! With our industry-leading noise canceling, these headphones are perfect for blocking out the heavy hit of the kits while keeping your backing tracks crystal clear. We are thrilled to be a part of your musical setup!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Best Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever purchased. I love the way they sound and feel on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quis, Great! We're thrilled to hear you love the amazing sound quality that the WH-1000XM4 delivers. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Sony headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and anc Very comfortable fit Audio quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayH, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig