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Customer reviews

Rating 4.7 out of 5 stars with 12591 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 12,591 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality and Durability. The app that complements the headphones is an excellent addition to customize your listening experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeL, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous Sound ... Comfy great fit ... Noise canceling works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi palm, Amazing! We're pleased to hear that you like the sound quality, fit, and noise canceling function of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wearing Them for 2+ years and They Still Rock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in the title, I have been wearing them up for the past two years (I may be wrong, but it felt like it with everything going on). Fantastic sound quality and noise-canceling is SONY's playground. Getting them for a discount is so worth it, especially as a student that needs to use public transport, not hearing random people talking is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Typewriter, Awesome! We're very grateful for the positive feedback with the WH-1000XM4 Wireless Noise-Canceling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got yhese headphones because i seen that they were really popular. I wanted to rey them out for work and school. These headphones are my best pair of headphones i have and i never leave home without them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giaa, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality sound and a very comfortable fit. Blocks out ambient noise very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Display,

      Great! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Bang For Your Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a repurchase. My previous pair was stolen, and although the newer models look great, the price difference is just too significant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones with great feature set. Easy to use and sound great for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayG, Great! We're thrilled to hear that you are enjoying your new headphones. Thanks for choosing Sony. Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH1000XM4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling. Comfortable fit for long term wearing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLS70,

      Great! We're thrilled that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality amazing headphones for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ColbyM,

      Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite artists for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WH1000 XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wh1000-xm4’s were at a great sale price and prosthesis best rated Bluetooth so I spoiled myself and bought a pair, no regrets with these. Was mowing the yard and I could feel the mowers vibration but no sound, the anc on there is outstanding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Memyselfandi,
      That is awesome! We're glad that you like your new Sony WH1000XM4 especially the noise canceling feature that helps you block out loud noise.The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound - Long Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised - could use a little more bass but over all great sound and great battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SquareReader, good to know that you like the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. You can use the equalizer of the Sony Headphones Connect app to adjust the sound quality to tailor-fit your needs. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really nice Sony headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with great sound. Takes some work to pair with devices other than iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAVE,

      We're glad to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, it’s been years since they came out but are still some of the best headphones I’ve ever owned. Great for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoahW,

      We are delighted to hear you continue to enjoy your Sony WH-1000XM4 headphones and gave them a five-star rating!

      It's wonderful to know that even years after their release, you still consider them some of the best headphones you've ever owned. We are especially happy that they perform great for your needs, like at the gym. We design our products to offer lasting quality and performance.

      Thank you for your fantastic review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Noise Canceling Headphone You Can Buy!2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. i have used them for a flight from the US to Japan (13 hours & 40 minute) and they worked very well. When i used the noise canceling feature all I could hear was the movie i was watch. Not one sound of the plane got into my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mikey,
      Great! We're truly happy that you are satisfied with the audio quality, noise canceling feature and long battery life of your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM1004

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these bad boy more than my Bose QC 45. The sound is incredible as advertised and a great deal at Best Buy . Highly recommend this headphone if still available. May look into the 1005 in near future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FreeGuy4K, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Killer headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! The sound and comfort of these are top notch. Well worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BroccoliRob,

      Awesome! We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really need them, but at the price they were at had to buy them as a future gift, to good to pass up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Docsgn,

      We are ecstatic to learn that you found such an incredible deal on the WH-1000XM4! Even if they weren't an immediate need, we are certain that whoever receives these as a gift will be thrilled with the industry-leading noise cancellation and sound quality. It is wonderful to hear that our products continue to be a "must-have" for your gift-giving.

      Thank you for trusting Sony to be a special gift for your loved ones

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature works great. The headphones are super light and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MickeyZ,

      Great! We're thrilled that you are enjoying the weight, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cans sound awesome, the fit is great, and very easy to pair up. Sony does it again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MKD1,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium Noise Cancelling Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing premium sound and way comfortable than the Beats by Dre one I had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thekidnamedenis, We are happy that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent Sony_US