Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
My girlfriend loves it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend couple days ago. She kept taking my airpods pro because of the ANC. These provide ANC and are stylish while doing so. My girlfriend fell in love instantly and uses them all day because of the 30 or so hour battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
You made the right choice! We're glad that your girlfriend is enjoying the noise canceling function, design, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with purchase ! Noise canceling feature fulfilled my expectation when using them at a local coffee shop. I could barely hear any outside noises. Also, the feature of using Bluetooth on 2 devices is convenient for those taking calls while multi-tasking on a laptop or other electronic device. The only con I can think of is the material used for the ear phones. If using for several hours, it does get slightly sweaty and hot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Best in class
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for someone else who’s not as tech savvy, but she loves the headphones. They are built to last, and (while I have not listened to them) she says have great audio quality. The noise cancellation works exceptionally well, and automatically turns off when she and I have a conversation. Well done, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlee14, we're glad she loves our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Brought do my wife...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headset. Sadly they are discontinued. Pick them up for my wife's birthday and was surprised on how rich the sound field sounded at the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jamis,
Thank you for your feedback. We're happy to hear that you are pleased with the sound quality of our XM4 headphone. Your wife will surely love this one! Thank you for choosing Sony! - Marco
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Bose 700 for over a year and now using Sony WH-1000XM4, mobile app of Sony is much mature, and it has lots of preset modes. Call quality of Bose is unbeatable, if your prime purpose of headphones is listening to music then I recommend go for Sony, I am sure that you won't regret.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gr8sai,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones I’ve ever used!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound fantastic! The noise canceling is top quality. I am a truck driver. At night when my truck is idling, I put on reduce wind noise which is the notch before full noise canceling and I can’t hear my truck so it works great. Listen to the new album by Silk Sonic while wearing these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi T4L2012,
Awesome! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best purchase ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is my best friend ahah. The noise canceling feature is the finest I've used so far, and the audio quality is excellent. You won't want to take these headphones off once you put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarhaM, great! We're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Best in the industry!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones because as a student, it's important to me to have some quiet when I need to study. I put these on with some white noise, and I don't hear a thing around me. With no music or sound on, of course you'll still hear some things but overall, best noise cancelling headphones I've ever used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LupiEsq, Glad to hear that you are happy with the overall performance of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've upgraded from WH1000XM3. The quality fit and sound are second to none. The new multi device Bluetooth connection support is a must and a real game change. The voice activated auto mute works great. Its an awesome feature when you're working in the yard and have a set of gloves on. I love these over the ear head phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jknox61518,
Great! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones, good sound and quality. Battery lasts very long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjas,
You made the right choice! We're glad that you like the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loudest pair of headphones ive ever bought! nice sleek black headphones that go with everything, 10/10 would recommend! they’re louder than my beats!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaishaN,
You made the right choice! We're thrilled that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
Tammy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a pair of Bose back for exchange. I made the right choice. Such amazing quality of sound and easy to use. Many features and so easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyC, Thank you for upgrading to your new Sony WH1000XM4! You've definitely made the right choice. We're thrilled to hear you like the amazing sound quality, ease of use, and newest features of this headphones. Thanks for choosing Sony! -Sam
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase decision I have made in a while. The noise cancelling on these exceeded my expectations. Controls are easy and convenient even though it was a little confusing for me getting used to it. My only complaint is that the noise canceling doesn't work while it's charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Get this generation before it sells out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is second purchase of the Sony headset. I have gen 2 and bought this for my son as college gift. I personally prefer this design compared to the new version. Compact and lightweight!!! Better calling feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HTFan, Perfect! We really love to hear you like the incredible features, especially the excellent audio and lightweight design of our WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! -Jess
Really good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good. They are comfortable too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer,
Great! We're thrilled that you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality love them! Would 100% recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraA,
We're thrilled to hear you're loving the WH1000XM4 headphones! Enjoy every beat, every moment and experience with them. We highly appreciate your recommendation!
Thanks for choosing Sony.
-Aldair
The best for noise cancellation and comfort!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, noise-cancelling and a comfort level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nata,
Awesome! Good to know that you're enjoying the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great sound and value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Complete noice cancelling. Best pair of headphones by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, StephenD! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Great sound. Meh battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great noise cancellation, super comfy. I like the app integration Not especially pleased with the battery life.
I would recommend this to a friend
Very nice
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Really good for working out, completely blocks out any noise from the outside but you can still listen to people if you need as well by holding the side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer, We're glad that you are enjoying your headphones while working out. We appreciate your feedback and thank you for choosing Sony. Erin