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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 19. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM4/B
SKU:
12339509
Highly rated by customers for:
$406.49
Save $27.50
The comparable value is $433.99

Customer reviews

Rating 4.7 out of 5 stars with 12637 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 12,637 reviews
  • Pros mentioned:
    Sound quality

    Just as good as the Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves them for airplane travel. Great sound and quality .

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyLittleRudolph,

      Great! We're glad that your hubby is enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound. Sounded like really clear and a TV like experience of sound

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaneS,

      Thank you for choosing Sony.

      We're glad you enjoyed the WH1000XM4's sound quality. It truly provides a clear and immersive audio experience reminiscent of a TV-like sound. In addition to its outstanding sound performance, the WH1000XM4 also features advanced noise-canceling technology that adjusts to your environment, creating an optimal listening experience whether you're at home or on the go.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Sound perfection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are comfortable, clear sounding and loud. The noise canceling is exceptional.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasB, Awesome! We're thrilled to hear you like the comfortable fit, clear and powerful sound, and exceptional noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Audio for the ears of a sound tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear wireless headphones don't get any better than these and believe me I have tried many and theses have the best sound and features.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HBSmooth, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Like it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product with good sound quality and optimal noise cancellation. It can get lose with time though.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diwa, Awesome! We are so glad to hear that you are enjoying the sound quality and amazing noise canceling of your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    SONY “BEATS” the competition - Worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend the money on headphones, these are worth the money. There is no competition, they are better than Beats & Bose easily. Beats are extremely uncomfortable, these fit over the ear really well and can be worn all day.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second headset I’ve purchased for my son who has extreme sensitivity to lots of noise! Love that it has white noise feature and the noise canceling is one of the best!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricaD,

      Amazing! We're glad that your son is enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Fantastic Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for an international trip, and they are amazing. While there is some noise leak, it's not the worst. I highly recommend them for planes and trains. The bass is great and easy to pair with your phone or laptop.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward. We're thrilled to hear you like your Sony headphones!. It's great to hear that you had a positive experience with the headphones on your international trip as well. Thanks for choosing Sony!. -Milton Sony_US

  • Pros mentioned:
    Sound quality

    Perfect gift for the introvert

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling headphones are great for travel, especially on an airplane or if you have really noisy friends or family, makes your life easier

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techguy, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the door buster deal was too good to pass up.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      We’re thrilled you were able to snag such a great "doorbuster" deal on your WH-1000XM4 headphones! It’s wonderful to know you’re enjoying the quality and value of your new pair.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine block out about 80 to 90 percent of noise overpriced

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pm1234, Thank you for taking the time to review the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing this feedback. Jay Sony_US

  • A Blast to the Past

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was what I thought I wanted to replace my old Sony that was 15 years old. It seemed uncomfortable for long use. It was too heavy and too pricy. I saw so many new choices I had to try.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaY,

      Thank you for taking the time to share your feedback on the Sony WH-1000XM4 headphones. We are happy that you chose to explore our new models after enjoying your previous Sony headset for so long!

      We understand that comfort, especially for extended listening sessions is important, and we appreciate your comments regarding the weight and cost. We are always striving to balance feature integration with lightweight design.

      Thank you again for your valuable review and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Sony XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!!! sound is great and the EQ is great to personalize to your liking. Noise cancellation is great.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tendo,
      That's perfect! Hearing this wonderful review makes us happy as well. We're glad that you are pleased with the sound quality and noise canceling capability of our WH1000XM4. It's nice to hear that you were able to personalize the sound setting like the EQ to your preference. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Quiet please !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good .Year is 2024 and it's still good if you compare to other headphones !

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bozkurt, great! We're glad you like the sound quality of your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the price, would recommend to anyone

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SebastianC,

      Thank you for choosing Sony!

      We’re elated to hear that the WH1000XM4 headphones have impressed you with their value and quality. Your recommendation means a great deal to us, and we’re happy to know these headphones are making a positive impact on your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Solid Headphones! Not Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are everythjng that I wanted. The noise canceling helps you create a whole new experience. Amazing headphones.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DjR1,

      Thank you for the purchase! We're happy to hear that you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    The Unicorn of HeadPhones!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones ever created. The detail in sound is remarkable. The noise cancelling is phenomenal and the bass responsiveness is crisp and tight. Such an enjoyable experience listening to music. They literally transport you directly into your music. I can go on and on about these fantastical unicorn of headphones

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Awesome! Glad to hear that you are happy with your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, clear and great software to set them up. Not as loud as I would like but they always connect well with my Galaxy S22+

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonT, thanks for choosing and purchasing our product. We're glad you are enjoying our industry-leading noise cancelling headphones. We understand your feedback regarding the volume level of your Sony unit. Please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html?search=volume%20level

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Perfect Sound Quality Great Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a perfect sound quality and is a really good price. Perfect Christmas or birthday present!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrystalCara, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass

    The bass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is why i got these and not the jbl or other brand, custom volumnizer as well

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusP, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl Sony_US

Page 307, Showing 6,121-6,140 of 12,637 reviews
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