Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Fathers Day Gift
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Bough this for my husband for fathers day he loves it so much. The noise cancelling works fantastically.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brianna,
This is definitely a great father's day gift for your husband! We are glad he loves his new headphones. The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need no introduction, they are the best of the best when it comes to portable, consumer headphones. I am really enjoying them and the discount surely eased the decision to buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dario,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones for the features. The put your hand over your ear to hear is nice. If you move it off your ear it pauses the music. Sound quality is very good for talking on the phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Genatae, thank you for the 5-star rating! We're thrilled you love the overall features and great sound quality of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
These are top quality and worth the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these headphones for nearly a year! I’ve been using them with my desktop computer. Excellent sound quality and easy to use, hands down!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrasadB,
Perfect! We're glad that you like the sound quality and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall get pick & that the best price of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, TonyaW!
We are pleased to hear that you are happy with the WH-1000XM4 headphones! We agree that getting a premium product with such excellent features—including our industry-leading noise cancellation and superb sound quality—at a great price makes them an outstanding value.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Would Recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, noise canceling never fails. The blue color is appealing to the eyes. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Calvin, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000XM4 is a good one, highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Raagha!
Thanks so much for the feedback and for recommending them to others.
We are thrilled to hear that you are having such a great experience with your WH-1000XM4.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Love them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise canceling technology, bought them as a gift and my brother loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayP,
What a nice gift! We are thrilled to hear that your brother loves his new Sony WH1000XM4. He will enjoy great sound and awesome noise canceling feature with our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i’ve been using these for a couple months now and they are the better of the overeat headphones i’ve used before
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zhexeed, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Good shizzz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Good sound. *cough* a little more bass wouldn’t hurt lol but it’s niceeeee tho.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KRay901,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Your feedback about the bass is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Sound quality may vary depending on the source content. You do have the option to adjust the equalizer function of the Sony app to tailor-fit the sound quality to your needs. Hope this helps.
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Happy Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Great sound, excellent noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EveryMan, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony 1000XM4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones. Totally worth it! They are working super well according to my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jesal,
That's awesome! Thanks for sharing your feedback and it's nice to hear that you like the performance and quality of our WH1000XM4. It is really worth every penny! Thanks for choosing Sony and enjoy! - Marco
- Pros mentioned:Sound quality
Headphones work great so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for short term use if you need noise cancellation. I found them uncomfortable after a few hours but that might just be my head shape. No complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancisBaconthe3rd,
We're glad that you like the noise canceling function of the headphones. It's unfortunate that you are not having a complete experience because of their comfort. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband depending on your head shape. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing upgrade from XM2s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the XM2s and needed an upgrade, not sure how Sony made such a good product even better but these are a great replacement/upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamH,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Noise Cancelling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound blocking is amazing. Used it on a 6 hours flight, didn't even realize a baby was crying in the seat directly behind me until I took them off, it had blocked out all the noise prefectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User675304, Glad to hear that you are happy with the noise-canceling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great to listen lectures. I find the noise cancelling very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AliceP,
Great! It's nice to hear that you can listen to your lectures without any distractions, thanks to the awesome noise canceling feature of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Get this over the Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is soo good, I was debating between this and the bose one. But settled on this due to the price, overall I am very satisfied with the sound and the noise canceling is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tonkatsu,
You made the right choice! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great wireless noise canceling Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, perfect fit and sound quality is amazing. Many options for fine tune quality and option for 360 audio is mind blowing. Noise cancellation works well and very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RTC791, Awesome! Glad to hear that you are happy with the sound quality of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones!) Flight with them twice only positive fillings) noise canceling amazing! I spend hours to compere them with similar headphones like boss on YouTube and live,this one is the best! Recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Misha, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is amazing. easily paired with my iPhone and keeps any sound out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fitter,
That's awesome! We are truly happy to hear your satisfaction on the sound quality of our XM4 and how you easily paired your iPhone with it. Thank you for choosing Sony! - Marco