Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 12339509
Customer reviews
Rating 4.7 out of 5 stars with 12638 reviews
(12,638 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Terrific Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I purchased these, I use all the time and sound is amazing. The noise cancelling works excellent and easy to customize settings. Multiple devices use is a plus. Sony delivered a great product.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueMachine,
Awesome! We're glad that you are enjoying the amazing features of the headphones like the sound quality, multipoint, and noise canceling function. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Independent Filmmaker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is a great brand and I’m loving the sounds so far from these great looking headphones!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RodneyJ,
Thank you for the trust and we're happy that you are enjoying the sound quality of your WH1000XM4. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my Sony headphones and have a positive sentiment towards the Sony brand.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LouieM,
Thank you for choosing Sony!
We’re honored to hear that you are delighted with your WH1000XM4 headphones and hold a positive sentiment toward the Sony brand. It is rewarding to know our product has contributed to your contentment and strengthened your confidence in our commitment to delivering quality audio experiences. Thank you for sharing your feedback.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the real deal for noise cancellation. Impeccable quality.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BibekB, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with these headphones, been looking for a new pair for a while and these are definitely my favorite.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaiah,
We're thrilled to hear that you're in love with your new WH-1000XM4 headphones! It's fantastic to know that your search for a new pair ended with our headphones being your favorite. We appreciate you sharing your positive feedback. Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Total tech Rocks!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hassle-free product return, courteous staff excellent customer service!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but good quality. Wish they were more comfortable, can't sleep with them on
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Robin,
Thank you for your purchase and for leaving your feedback. This will help us improve our future products. Your input is highly appreciated. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A masterpiece
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable in every single area, period! Best I've had for what they're intended for.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alicia,
Thank you for the purchase and we're glad to hear that you like the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Saving My Sanity On A Daily Basis!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to drown out annoying co-workers! They have performed that job well! They sound so good that even my older lower quality mp3's sound wonderful.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, You've made an excellent choice! We're glad you're enjoying the industry-leading noise canceling feature and amazing sound quality of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony 1000 M4
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Question , best ever for everything, I have it for more then 2 years, live sever for me (noise canceling)
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterA, great! We're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way these Sony headphones feel, the sound and wireless capabilities. The charging cord is compact which has a USB connection. I feel the sound is sharp and they are very well priced for what you get.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HonestDon,
Awesome! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome noise canceling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my college student. The noise canceling is amazing. They are built well and super easy to use. They work great with the app that allows you to customize your sound levels.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lu88,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Rated 5 out of 5 stars
Great For the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not going to be as good as the XM6, but the returns are deminishing for the price. This is a good "budget" idem.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent features, high quality sound. Features to automatically pause while speaking is geeat
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VJYP, we're glad you like the features and sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the market got them 2 years ago and still working and it’s best
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielZ,
That's awesome! We're glad that you are still enjoying your favorite music comfortably with our XM4. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Perfect for workout
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, i cant complain. I enjoy my gym time with them on. They stay in place when working out unless you move hard.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teri, Great! We're pleased to hear that you like the overall features of the WH-1000XM4 headphones and that it is helping you stay fit in the gym. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great set
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great at cancelling noises. Sound quality including bass is excellent. Had to return because my ears are sensitive, his and loved them.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindsayW, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, superior sound quality both with music and with phone calls. After extended wearing time they get just a bit uncomfortable, but overall I am very satisfied with the purchase.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nerd, thank you for the amazing review! Good to know you like the exceptional sound quality, especially when listening to music and taking phone calls. Please make sure you adjusted the headband slider to ensure a great and comfortable fit for longer periods of use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones once you put them on and turn on the noise canceling feature you can disconnect from the outside world
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katrina, Perfect! We really love to hear you like the impressive noise cancelling feature of our WH-1000XM4 Noise Canceling Headphones! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Decent headphones and a great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I prefer the Bose QC line, these are very good headphones. Comfortable and easy to use. I do not use the Sony app, just the EQ on my iPhone. Can't beat the sale price.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mnbond007,
You made the right choice with the Sony WH1000XM4! We're glad that you like the comfort and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph


















