Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12339509
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have bought and worth the money. I travel a lot and it has some of the best noise cancellation I have experienced. If you buy these it will be money well spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaime, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. I use them all day and night. Working out, office meetings and around the yard..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeO, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Would recommend.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my kid. These have been great for allowing them to listen to their music and minimize noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MommaT, thanks for choosing and purchasing the WH1000XM4! Hope your son is enjoying our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
More value for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this MX5 at a discounted price of $229. Offers a really good value for the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dennis, we're glad you like the sound quality of our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! ~Earl
- Pros mentioned:Sound quality
THE audio BEAST has entered the arena. #SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an awesome product. You will never look over your shoulders with this purchase. SONY continues to set the trend in TV, technology and sound. Great upgrade from previous model with this one SONY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meks,
Awesome! Good to know that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Great headphones.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. 2 years later they're still the best headphones I've purchased. Sony nailed this. I've bought these for 2 others as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 6ix5ive,
Thank you for that wonderful feedback. We're glad you love your Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
great headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] great sound love em very much. make sure to use eq settings to make it just that much better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dannyt, we're glad you love the sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Cons mentioned:Price
SOUND PERFECT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. Really serves the purpose. It is expensive in my opinion. If you really need it, it is worth buying it. Will recommend it to future buyers/users.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bhey, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed these and was considering the Beats but the salesman at best buy told me he had this pair and worth the value he was right
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fozzy, we're very glad to hear you're loving your Sony - WH1000XM4 headphones! Sounds like you got some solid advice—there's nothing better than finding a product that truly lives up to the recommendation. Enjoy the exceptional sound, comfort, and value, and thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Kid liked it a lot! It helped her to enjoy her kind of music and relax after school!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielN,
That's nice to know that your daughter is enjoying her Sony WH1000XM4. Thank you for choosing Sony! - Marco
Love the headset.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset without any issues or distractions from the outside. Fits very well. I would strongly recommend the item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohammedM, Awesome! We are so glad to hear that you are happy with the noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
amazing
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] insane quality and noise cancellation, really good product overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zahim,
Awesome! That's nice to know that you are satisfied with the noise canceling feature and overall quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sauce i would recommend it good for gym good for work it keeps my ears warm good for weather
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teddy,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Never need another pair until the new ones come!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are everything! They might be a little less bass when first using them, but commect it to the app, then add some clear bass on the eq. Sounds Great coming from a audiophile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillSJ55, Wow! Thank you for sharing your thoughts and experience so far using your new Sony WH-1000XM4. We're delighted to hear that you found the perfect headphones. It's nice to know you appreciate the combination of high quality Bluetooth codecs, great sound, improved noise cancelling, and good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
buy it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones, sound quality and noise canceling is so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NouC,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
A+ Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal Clear Symphony! No better way to describe it. Blocked all ambient noises and I was able to relax and enjoy my music for how it should be. Beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobosa, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Over the Ear I’ve ever had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a long history with Beats, Bose and B&O, I’ve found the fullest range wireless over the ear set to date with incredible ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjoil, You've made an excellent choice! We're thrilled to hear you're enjoying the amazing noise cancellation of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Yay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is superior. Plastic feels durable and high quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, we're glad you like the sound quality and durability of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
Beyond expectation, and I expected a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just started traveling for work again and I’m so glad I picked these up. They’re super comfortable on the plane and the battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danielle, we're glad you are enjoying our industry-leading noise canceling headphone. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best ones out there for the price, the sound canceling is perfect and they sound so good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Birb,
Amazing! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph