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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 19. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM4/B
SKU:
12339509
Highly rated by customers for:
$406.49
Save $27.50
The comparable value is $433.99

Customer reviews

Rating 4.7 out of 5 stars with 12642 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 12,642 reviews
  • Pros mentioned:
    Sound quality

    Good choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever buy the noise cancellation is perfect

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZaikiB, we're glad you like our product! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Great earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable very good sound quality. Use for watching TV works perfect for that.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasD, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, I bought this for my daughter …

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lzlp, Excellent choice! The WH-1000XM4 is an awesome gift! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these headphones have surpassed my QC35’s in terms of ANC and overall sound quality but my only gripe is the clunky headphone app to control most of the xm4’s features. Another downer is only 2 device connectivity.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SultitanItan, Thank you for the 4-star rating! Glad to hear that you are happy with the noise cancelling and sound quality of the WH-1000XM4. We took note of your feedback with regards to the Sony Headphones app as this will help improve our product. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones evere like ever!!!!!!! It cancles out all backround noise

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJFoncannon, Fantastic! We're very happy to hear you like the excellent noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Gamers love them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling headset! Great gift! Wish they had more than one when I purchased this brand. Our gamers love them!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlneD,

      We are glad you like the noise cancellation of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones for WFH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones with excellent noise suppression, make work from home a much more pleasant experience

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerard,

      Perfect! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Glad I bought these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for long flights. Noise canceling if you prefer, but great sound if you'd rather listen to tunes.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CB89,

      Great! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • 5 start headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset and the team at best buy was very helpful.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidT,

      Thanks for this fantastic feedback!

      We're truly heartened to hear ou're loving your WH-1000XM4 headphones! And it's great to know you had the great experience you deserved at the store.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Love them

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, good sound. Buen sonido. Bought on special price. I used it whit all my electronic devices. Great noise cancellation.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajuyir, Thank you for the 5-star rating! Good to know you love the great sound quality and industry-leading noise cancelation feature of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    overall good except for one flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, superb sound cancellation and bluetooth multipoint pairing, however the pairing dialogue every time the headphones pair with a device can be quite obnoxious and repetitive after hearing it over and over

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi humanbeing,

      We're glad that you like the multipoint and noise canceling function of the headphones. Your feedback about the voice guidance is greatly appreciated. You do have the option to turn off this function using the Sony Headphones Connect app. Please refer to this link for more information:
      https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935906.html

      We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    best headpghone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really good great noise canceling and audio really good seal not waterproof tho

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patric, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    a no brainer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones I've ever used, blows my bose qc15 out of the water, if you can get these on sale I highly recommend it!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeBee, Great! We're glad that you are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Excellent Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a couple of pairs of these as gifts for friends and they love them as well.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Smauldin,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’ve chosen the WH1000XM4 headphones as gifts and that your friends are loving them too. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Excellent headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing!! Definitely recommended it, the noice cancelling is superb.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardM, Great! Good to know you're enjoying the industry-leading noise cancellation of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Bass

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is great, even on hardcore music. Great when chilling on the couch or bed.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bob2, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Great ANC and very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise reduction. Headphones are also extremely comfortable to wear.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Awesome Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony surely did that when they made these. Best headphones to me so far.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Owuor,

      We appreciate the 5-star rating and we're glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Luv it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looove the way everything sounds! Soundproooof! Luv it!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuvinMClovin, Thank you for the amazing review! We're glad you love the overall sound quality and exceptional noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Wrong color but it's all good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent me the wrong color but other than that they are very good!!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sammy,

      We're glad that you like the amazing features of the headphones. You may want to check with your dealer and make them aware of what happened. We hope you'll be able to get the correct color for your headphones. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

Page 407, Showing 8,121-8,140 of 12,642 reviews
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