Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12558199
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise Cancellation on these are crazy and the charge it really lasts a long time and charge fast
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jazmin,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the powerful noise cancellation and impressive battery performance of the WH-1000XM4. It’s rewarding to know the fast charging feature and long-lasting charge are enhancing your listening experience. Your feedback inspires us to continue delivering innovative audio products that truly enrich everyday moments.
Best regards,
-Fred
Excellent all around headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that provide all day comfort. Noise cancelling was weird to get used to at first, but now I quite enjoy it. Sound quality is great for the price point. These do last my whole 8-10 hr work day building race engines with charging boosts during my breaks and lunch time. Finish on the plastics do not like solvents like brake cleaner or acetone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeanC, Amazing! We're very happy to hear you're enjoying the all-day comfort, excellent noise cancellation, great sound quality, and long-lasting battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but sound quality is not as good as Bose Quiet Comfort. I had to return the Bose due to compatibility issues with Android phones. Noise canceling is solid and they are comfortable. Battery life seems really good as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigL, Thank you for your feedback on the WH1000XM4. We're glad to hear that you found the noise canceling, comfort, and battery life to be solid. Regarding the sound quality comparison with the Bose Quiet Comfort, we understand that audio preferences can be subjective and vary from person to person. The WH1000XM4 are designed to offer a high-quality audio experience with customizable sound settings through the Sony Headphones Connect app. This allows users to adjust the sound profile to better suit their preferences. Thanks for choosing Sony! -Sam
Best overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound. Very incredible comfort. And best of all, their battery life is crazy. I use them work Tidal Master sound quality and it’s like I’m there with the artists sometimes. I wish the interface on the app were better, and that I could change the voice of the menu when using them, but whatever. You won’t regret the purchase. And best part is, I can connect them (with a 3.5” Jack) to my vinyl record player (I use an Audiotechnica player) and the sound is exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SirGloomy,
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the app's interface is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Slick design and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 other pair of headphones, the boss quiet comfort and bowers and Wilkins px9. I found that the these are a middle happy ground. Comfortably is better than the px9 (but still not better than the bose) but better more punchy sound compared to the Bose (px9 are more clear and neutral). All this wrapped in a slick black design. Definitely in the top tier among witless noise cancelling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chapis, Thank you for the awesome review! Good to know you appreciate the comfortable fit, punchy bass, slick and modern design, and excellent sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best Headphones I've Ever Had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are hands down the best headphones I've ever had. The sound amazing, they are comfortable, and best of all because the XM6s are out these are at a perfect price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BizarroStormy,
That's fantastic to hear! We are delighted that the WH-1000XM4 headphones are the best you've ever had, and that you are enjoying the amazing sound and comfort, especially at the current excellent price point.
Thanks for choosing Sony.
Best regards, Eliab
Worth the high price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are expensive but well worth it. The sound quality is amazing. It's got some bass but not too much. Unlike other high end headphone (coughbeatscough), there's some actual high end to this, so sound like symbols aren't lost. The active noise cancelation works a treat too, blocking out most things. It's not complete because there isn't a seal around the ears, but that plus the light weight, makes these things really comfy to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Probably my favorite headphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many expensive brands of headphones but these may be my favorite. Easy to pair with my devices, comfortable to wear and very effective in their noise cancellation capacity. They hold a charge beautifully, too. Glad I spent the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NotTechnicallySavvy,
That's amazing! We're glad to hear your appreciation of our XM4. It's nice to know that you like the comfort, connectivity, long battery life and noise canceling feature of our XM4. Definitely worth every penny. Thank you for choosing Sony! - Marco
Phenomenal noise cancelling headphones
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These not only have incredible sound and noise cancellation, but they're extremely comfortable to wear. My only small issue with them is the touch gestures for going to the next song track, answering the phone, etc. aren't always consistent - I feel like I have to swipe the cup of the headphones multiple times before it actually does what I want it to do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin, thanks for choosing and purchasing our industry-leading noise canceling headphones. We're glad you like the sound quality and noise canceling feature of our product. We're sorry to hear that you have an issue with touch controls of your SONY unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
ntelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Brilliant Headphones, Best Sound Ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a hardcore Sony MDR fan for years (many studio models over the past decade and a half or two), and found myself on an emergency run to Best Buy after a new kitten in my house decided to gnaw through my line. I got the BB, and they had some of these on display... I'd never used noice cancelling before, so I put 'em on my head and turned them on. Whoa. I almost felt like they were sucking onto my head (they weren't, but noise cancelling isn't the same as noise reduction... it's a head trip). They sound as good as any MDRs I've owned, if not better. No lag when dealing with audio/video production or meetings, they last all day and night, and they charge super quickly. There are two types of interface on the phones themselves... two physical buttons as well as a touch-enabled area. I can see the value of the features of the touch sensitive tools, but if you're an old studio bay head like me, you'll appreciate that there's a free Sony app that you can use to turn off all that stuff. One thing to keep in mind... if you wear phones every day for hours a day, you might want to consider getting a darker color. The elements of time tend to show up with a bit of unwanted contrast on these lighter colored phones. Lastly, these things do come with a pretty long cable, so if you ever need to wire up you can do that. Via the app I mentioned, you can connect these to two different devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi grimcity, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Fantastic Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. The setup was quick and easy and the app offers some great features to enhance the listening experience. The noise cancelling is fantastic and the headphones fit very comfortably. The best part is the sound quality, crisp highs, deep bass and low end, and the midrange is clean and not overpowering. I have been listening for hours on my first charge, and the app shows I still have many more hours left. Great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonR, We are glad you like the ease of setting up the app, sound quality, features, and noise-canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones! Regards, Erin
great noise canceling!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these so much! > $250 or less is PERFECT deal. I like these more than the XH-1000XM5 because these for easier storage in backpacks. Let me say 2 things, these are NOT GYM FRIENDLY. I do see people wearing these at the gym but the leather does not feel like it is meant for sweat or being wet for extended periods of time. I am biased because personally I prefer how wireless earbuds feel but defintely feel more like the type of headphones you would wear at an office, library, bus, or even home if you have loud roommates/neighbors. noise canceling is phenomenal! I love wearing these when I vacuum because if i turn the music loud enough, i can barely hear the vacuum! Touch controls: I gotta say that I am not a fan of touch controls, i would prefer physical buttons like the Bose QC45 Why i prefer these over the Bose QC45: Placing your hands over the right ear-cup temporarily activates and boosts the microphones and lowers your music/audio that allows you to hear your outside environment. Theoretically you can just jam out to music but if someone starts talking to you, this feature is the best! My only pain with these headphones is that they are heavy and get SUPER HOT after an hour or two. I find that after extended periods of time with the noise canceling mode on, my ears start to turn red and sweat. I hate this alot but it seems to be my personal experience with ALL noise cancelling headphones i have tried. The QC 45s are easier to wear for extended periods of time if that is more important to you but there is always going to be something that can be improved upon in every product so pick your poison QC45: Extended comfort + Physical buttons vs XM4s: Ambient Sound pass through + superior features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndresN, Thank you for choosing Sony! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Excellent connectivity and ANC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best wireless headset I have ever bought. Excellent ANC. It connects faster with my Bluetooth than any other headset I ever had. Crystal clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your incredible review, DimitriosK!
We are absolutely thrilled to hear that the WH-1000XM4 is the best wireless headset you have ever bought! That is wonderful feedback.
It is incredibly rewarding to know that you are enjoying the excellent Active Noise Cancellation and the crystal clear sound quality. We also appreciate you highlighting the seamless performance of the Bluetooth connection; we strive for that quick and hassle-free pairing experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the gym or for everyday use. The noise cancellation on these headphones are amazing, the sound quality is great. Compared to other headphones, they’re lightweight and feel comfortable when wearing them. If you use the Tidal app the 360 spatial audio sounds amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Melodic,
Wow! Thank you for the 5-star rating. We're glad that you are very pleased with the audio quality, noise canceling feature, lightweight design and comfortability of our Sony WH1000XM4. It's nice to hear that you were able to use it everyday or for your gym sessions with no problem. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and long battery, comfortable to wear for long periods
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Daniel, thanks for these five-stars! We are very glad to hear you're enjoying the WH1000XM4's exceptional sound quality and their long-lasting battery life. We appreciate that you've mentioned their comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn.
Highly Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read a lot about the various wireless headphone options and decided these would work well for me. I have not been disappointed. The case is nice. Has a quality look and provides a good level of protection. The headphones look and feel high quality. Not at all blingy, more understated. The headband and ear pads are well padded and comfortable for extended listening sessions. Pairing is extremely easy. The phone app is well integrated and easy to use. The included quick start information is probably enough for most folks, but Sony has some great video's and more detailed instructions available online. There are only two physical buttons, and they feel positive and work well. The touch control using the right earpad is simple, and works well. The proximity sensor in the left ear cup pauses what you are listening to if you lift the left ear cup or take off the headphones. Holding your hand over the right ear cup mutes the level down so you can hear ambient sounds better, or have a conversation. The chat to pause feature works well, and can be turned off. If you start talking it pauses what you are listening to. The adjustment level for ambient noise works well and provides some graphic's that provide some guidance for various environments. A quick press of the power button brings a voice that tells you the battery charge status. The sound is impressive. Very impressive. I listen to a lot of high res music, I primarily use the LDAC codec and have been extremely impressed by the audio quality. Listening to high quality FLAC files you will hear nuances of the music you probably haven't heard before. LDAC really blurs the line between wired and wireless. I would recommend these to anyone that values quality audio and effective noise cancelling. Even without the superb noise cancelling these would be worthwhile for the audio performance alone. Sony got everything about these right, including the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent, Thank you so much for your kind words. We are glad to hear that you are happy with the headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to these from your standard none-noise cancelling headphones and I must say the jump has been otherworldly. Noise cancelling works just like the words imply. You can always calibrate it with a push of a button if you find it lacking noise cancellation. Comfort is perfect. I usually wear these when taking a 20 minute nap listening to white noise. I sleep like a baby. Battery life has been phenomenal. App works great. Touch sensors work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EinMann,
Great! We're thrilled that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony Headphones wh-1000xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. It is quite comfortable to wear for extended periods of time. The battery life is also quite decent. I had no issues with it. I prefer these headphones to others I've owned, and the noise cancellation is fantastic! It muffles the noise everywhere you go. I wholeheartedly endorse this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarmenB, We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Everything you could hope for in headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, very comfortable. Lightweight and very well made. Sound quality is excellent. Bass is well balanced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimS,
Great! We're glad that you like the fit, comfort, design, and sound quality of these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Love these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Sound is amazing, noise cancelling is the best I've ever heard. Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LadonnaU,
Thank you for choosing Sony!
It brings us great joy to hear that you love the WH1000XM4 headphones. We're glad the sound quality, noise-cancelling, and comfort have made such a positive impact on your listening experience. Your enthusiasm truly motivates us to keep delivering top-tier audio products.
Best regards,
-Fred