Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12558199
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality and the exceptional comfort these headphones provide during extended use. Users also frequently praise the impressive battery life, lightweight design, and solid bass performance. While the overall experience is highly positive, some users have expressed minor frustrations regarding the sensitivity of the touch controls and the limited maximum volume. Additionally, a small segment of customers feels that the product is priced higher than they would prefer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. comfortable, great sound, noice cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeahL, we're glad you like the comfort, sound quality and noise canceling feature of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
So good!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality!! So easy to use too, love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user963745, Thank you for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphone has a great noise canceling. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JenniferP,
Wow! We're glad that you appreciate the awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony w-4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the nose canceling on these headphones!! Five stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BiridianaD, we're glad you love the noise canceling feature of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling headphones. Great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Pauline,
Awesome! Thank you for your purchase and we are delighted to hear that you are satisfied with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Great noise cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for working in a loud office and staying focused.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user153681,
That is awesome! We're glad that you are pleased with the noise canceling feature of our Sony WH1000XM4 and able to use it at work and blocked out loud noise to stay focus. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sonny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ghhhhhhhhh very good good good very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR, we're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Nice (:
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 the sound quality is amazing ! Would def recommend buying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anon,
Fantastic! We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
Best Headphones Ever at Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is so super cool. My granddaughter loves them! This is the only thing she wanted for Christmas, and I couldn't resist. I have always been able to find what I need or want for myself or my family at Best Buy, in-store or online. I had to try the headphones out and this present is amazing!!! Thank you Best Buy!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LookingTV, That's really cool! We're thrilled to hear that you feel the WH-1000XM4 the best sounding headphones that you've purchased. It's good to know these are perfect gift for your granddaughter and she's enjoying the top-notch sound quality and overall features of her new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing such an excellent shopping experience! -Jess
- Pros mentioned:Sound quality
Sony xm4 headphones review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable great sound quality and good noise cancellation but switches between noice cancellation and transparency mode sometimes randomly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User974937, Thank you for sharing your thoughts and experience so far using your Sony WH-1000XM4. We're glad you love the exceptional sound quality, amazing noise cancellation, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I had AirPods for a while and I'm glad I've moved on from them. Best investment I've ever made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayden,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
good noise cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is awesome and the sound quality is superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skim, we're glad you like the noise canceling feature and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
A perfect upgrade over M3 except one area.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to get an upgrade and hand my good old M3 down to my daughter. M4 has several new features and in that sense, it really makes an upgrade over M3. However, to my surprise, I have found out that the M4 sound quality was a notch worse than M3. So, my daughter got M4 instead. I guess it was her lucky day. Excellent headphones otherwise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user470619, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Sony WH1000XM4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones fit pretty snug and the noise cancelling is helpful. I think the app required for the headphones is a little clunky.
I would recommend this to a friend - Pros mentioned:Sound quality
Noise canceling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These noise cancellation headphones are amazing I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user160172,
Thank you for the purchase! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Amazing headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. I have glasses and they are very comfortable for about 4 hours!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustWantSilence, Great choice! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great quality and worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user581824, wonderful! We're glad you like our product! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and versatile and sounds amazing to the ear, picked these up on black friday and just love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moises,
Great! We're glad that you like the comfort, versatility, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
headphones <3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i really enjoy the sound quality, ambient noise, and noise cancellation, but i feel like they run big and might fall off during activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sophia, Thanks for sharing your experience with the Sony XM4 Wireless headphones. We're glad that you are impressed with the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. The WH1000XM4 is design to fit in any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Good headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That have great noise cancellation! Would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user494271, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl