Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12558199
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Headphone Ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is amazing!! I bought this product while it was on a flash sale, and this was one of the best investments I have ever made. The headphones sit comfortably on your ears, the sound quality is smooth with a sturdy bass, and the noise cancellation is astonishing. The battery life is great too as it can last for almost 20 hours for me. I mainly use it for the gym, and I could go on without charging it for a whole week. With a built-in swiping feature, I am also able to skip through songs and hold down the headphone to muffle the music and listen to outside noise. I highly recommend this product to anyone looking to buy nice headphones for a decent price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JunY,
You made the right choice! We're glad that you like the comfort, sound quality, noise canceling function, battery life, and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
GREAT headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough great things about these Sony headphones! I did a LOT of research and analysis before making my decision. I compared the Sony with the Bose 700 and Apple AirPods Max. The price point alone was a significant factor in my decision. But there were other important reasons I decided on the Sony. The noise cancellation technology is excellent. I have used these on several plane rides and it cancels out all the background noise. However, when important announcements come across, the voice recognition technology allows for those important messages to come through. The sounds quality is what you have come to expect from Sony. Great sound and deep, rich bass. The battery life is excellent. And if you're running low, a quick charge gets you going again. Overall, these are exceptional headphones. My 2nd pair of Sony's and a great purchase for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FamilyGuy72,
Awesome! We're happy to hear you like the noise canceling and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you again for choosing Sony!
Regards,
David
outperforms the competition
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated between these headphones and the Bose 700 for many months. I bit the bullet when I spoke to someone in the store who spoke about his experience with these for the last year. I’m glad I listened. These are so comfortable and the noise cancelling is incredible. The audio quality is top notch, the automatic noise cancellation feature can be great when turned on. It will enable 100 percent when stationary and when it detects you moving it will allow all sound to enter to hear your surroundings. You can adjust the intensity of the noise cancelling on multiple levels and for multiple preset scenarios. Audio quality is consistent throughout every setting. I am someone who worked as an audio engineer for 8 years and this does not seem to color the sound of any audio. No extra bass, no harsh highs. Just perfect for comfort, quality, ease of use. Happy with this purchase and if you’re debating… don’t and go buy them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, we are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and sound. Sony did not disappoint with this !! Very light weight and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luped, Thanks for sharing your experience. We're happy to hear that you are impressed with the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Just awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing this with my favorite headsets Beat Solo3, Beats Solo Pro, and SkullCandy Crusher, this Sony headset is the best! The noise canceling feature is very impressive. As soon as I turn it on, I hear a complete silence. No more buzz from my desktop fans. I love it! I can also walk away at least 3 times farther without losing signals or getting static noise. This headset is super comfortable. I think my head is slightly bigger than average women and the Beats headset just pinch my ears little too much. SkullCandy was nice, but the earmuffs were a bit bulky. I'm not into that Princess Leah headbuns style. This Sony headset is just right. Now I can stop looking for a better headset because I found one. I am hoping to find it in different colors. The color on the picture was a bit misleading. The actual color is gray and has no tint of cream. I was a little disappointed when I first saw it, but the headset itself is just amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marli,
You made the right choice with the Sony WH1000XM4! Your feedback about its color is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these headphones!!! High quality sound, extremely comfortable, nice accessories including a case and charging cord. Very comfortable to wear and even worked around the house without them slipping or falling off which happens constantly with ear buds for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadyDAllen,
We are glad you love the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
SWEET PHONES ❤️
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony-WH-1000XM4 are truly a versatile head-phone for most genres of music. The noise reduction is SWEET ! Through a series of road testing and air travel application,I would recommend this head-phone. Light weight and a NICE battery capacity range, ROCK YOUR WORLD , rr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RocknRover, Great! We're glad that you love the sound quality and noise canceling function of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony-WH1000XM4
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time when I purchased these I was beginning to get tired of earbuds and wanted to try something different. When I bought these it was like a whole new world of music was unearthed to me. Definitely a worthy purchase as it completely changes the way music sounds. The audio quality and noise suppression plus the comfortable fit makes these a top choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
very comfortable with great noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and do an impressive job with noise cancellation. The sound quality is pretty good but not awesome. The bluetooth connection to my Samsung Galaxy S8 is decent, but could be better, but that's possibly the phone. Battery life is good. Overall I very much like these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bart, we're glad that you're enjoying the comfort and noise canceling function of the headphones. You can use the equalizer on the Sony Headphones Connect app to adjust the sound quality depending on your needs. The app also features a "Priority on stable connection" for better Bluetooth connectivity. Hope these steps improve your experience. Thanks for choosing Sony. ~Ralph
Definitely would recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and they are super comfortable. The touch on the side of the headphones takes some getting use to but once you get the hang of it, it fine!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatalieS,
Thank you so much for the five-star review! We're honored to hear you're loving the amazing sound quality and comfort of your Sony WH-1000XM4 headphones.
We also appreciate your feedback on the touch controls. It's true that the touch panel takes a little practice, but as you've found, it becomes second nature once you get the hang of it. It's great to hear you're now navigating your music with ease. We truly value your recommendation and hope you continue to enjoy your listening experience!
Thank you for choosing Sony!
Regards,
Dominick
Sony Wh1000xm4 you may be stolen but will be rem….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I miss them so much! I recently graduated college with my masters and love using them to study or simply being deep in thought with the ANC feature. However they were stolen. Now I only have the memories of studying together, getting ready for football games, long walks, and helping me with my mental health. Holding one hand on one ear cuff was a killer feature so I can talk and hear my surroundings. I highly recommend and I know the M5 may be even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JevionteN, Thanks for sharing your experience with the Sony WH1000XM4. We're sad to hear that your headphones we're stolen. Unfortunately, Sony headphones do not come with a tracking device technology to track when lost or stolen. We highly recommend contacting authorities to report this incident. On the other hand, we appreciate that you'd recommend this headphones to other and we hope that you'd still consider our products in your future purchases. Thanks and regards, -Craig
Great product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality Headphone that are versatile and comfortable. I use these headphones for when I play my PS5 because it comes with a aux cord. Not a lot of high quality headphones still have aux ports on their products, and I love that Sony still does. The sony app also does a good job of helping you EQ your sound, which beats JBL's app in terms of quality and function. I would suggest spending the money to get these headphones because they will last a long time. Sony makes great listening products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerE, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4 paired with your gaming console! Thank you for choosing Sony! -Carl
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headphone works great when you need quiet time for work/studying! I wasn't able to hear family members talk when I had the headphones on. I love the color and the sound quality is chefs kiss. long battery life as well and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tinonka, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing quality and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them to listen to music while I work on my computer and they are amazing, super comfortable and the sound quality is also very nice. There are also very durable, I have dropped them multiple times and they are just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jocelyn,
Thank you for sharing your thoughts on the WH-1000XM4 headphones. We feel privileged to know that you are enjoying their comfort and sound quality. It’s also wonderful to learn about their durability. Your feedback is incredibly important to us, and we truly appreciate you taking the time to share your experience.
Thank you for choosing our brand!
Best regards,
Gus
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better than I expected. The sound is great and the fit is amazing. The only downside is that it is not soundproof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user992120,
We appreciate you sharing your experience and are glad you find the sound and fit of the WH-1000XM4 better than expected. While our industry-leading noise-canceling technology is designed to significantly reduce ambient noise for an immersive listening experience, no consumer headphone can be 100% "soundproof," as it is designed to operate within safe listening levels. If you are experiencing excessive noise bleed-through, ensure the Noise Cancelling function is fully enabled and optimized via the Sony | Headphones Connect app, or try adjusting the earcups for a tighter seal.
Thanks for choosing Sony.
Best regards, Eliab
Head Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and light weight. They dont get too loud but with the sound quality they provide you do not need them too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM, Perfect! Good to know you like the super comfortable fit, lightweight design, and amazing sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing— it helps me lock in when working out or studying and I love how portable it is as well! My fav thing is that it’s batter life lasts so long I don’t have to charge it all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnnieL,
Thank you for choosing Sony!
We're honored to hear that the WH-1000XM4 has made such a positive difference for you! Knowing that the sound quality helps you lock in during workouts or study sessions means a lot to us, as we're always striving to enhance those moments of focus and enjoyment. We're also delighted that you're enjoying the portable and convenient design of our headphones! It's great to hear that the long battery life is providing you with more freedom.
Best regards,
-Fred
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones!! My 19 year old son bought this a few months ago and loves it. Lightweight, comfortable and the battery life is wonderful. This is a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wifi, lovely! we're glad you and your son love our industry-leading noise canceling headphones! the WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, battery life and connectivity. Good item
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BerthaG! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
Great sound and comfort, poor noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and super comfortable! The battery is also amazing! The only reason I took off a star is that the noise canceling is not the greatest. Even with all the settings optimized for the best experience, I still find myself being able to hear what’s around me. Additionally, I have been told that others can hear what I’m listening to even if the volume isn’t that high.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JPedro, we're glad you like the sound quality and comfort of our industry-leading noise canceling headphones. We understand your feedback on the noise canceling feature of our product. If the effect of noise canceling is not sufficient, please follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl