Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12558199
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Amazing Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio. I went with those instead of the one from Apple, they are lighter. 100% I recommend them. The battery life kept me a month.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
Thank you for choosing Sony!
We're truly heartened to learn that your WH-1000XM4 headphones deliver great audio and impressive battery life, and that you chose them for their lighter design over other options. Your recommendation means a lot to us—thank you for sharing your experience.
Best regards,
-Fred
The ɓest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nose cancelation and the battery life on them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDiaz!
Thank you so much for sharing your feedback with us. We are immensely pleased to hear you appreciate the noise cancellation and battery life of the WH-1000XM4.
These headphones are designed with advanced features like industry-leading noise cancellation technology and up to 30 hours of battery life to keep you immersed in your music for longer.
We appreciate you choosing Sony!
Best regards,
Estefany
Long Flight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wore these for my 18-hour flight, and it was the most comfortable headphones I've ever worn. The noise canceling perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Becca,
Thank you for choosing Sony!
It’s wonderful to know that the WH1000XM4 provided you with such comfort during your 18-hour flight and that the noise cancelling worked perfectly for you. We designed these headphones with features like industry-leading noise cancellation to ensure a peaceful experience, no matter how long you're wearing them. Your positive feedback truly means a lot to us.
Best regards,
-Fred
Exactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable for long periods of time, great battery life, and amazing noise canceling. It’s thre perfect travelling headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LavyaS,
Perfect! We're delighted to hear that you are now enjoying your long travels, thanks to the comfortable design, awesome noise canceling capability and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use on a long plane ride for the ANC. They worked great to dampen the super loud plane ride. The batter lasted the whole 6 hour flight and more. I have been using them as my computer headphones as well and I really like the sound quality. The one issue I have with them is I have to keep turning off the Speak Through feature, which is annoying. I use the app to turn it off but maybe once a week it is turned back on and I go to talk to my cat, dog or wife and it pauses my music/movie and it lasts for too long in my opinion. So I turn it off again. I really wish it would stop doing that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colludium, we're glad you are enjoying our product. We're sorry to hear that you have an issue with the Speak-to-chat feature of your Sony unit. You can turn it off manually by following this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=speak%20to%20chat
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Believe the hype!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've used so far. The NC and the 360 audio is really impressive at this price point. I like the build quality a lot better than the Bose. I rarely have to worry about charging. Highly recommend. Also the case is perfect for travel. This is my second pair. First one got stolen :(
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, Levi. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony WH-1000X4 Headphones. Your satisfaction with the excellent noise cancellation, sound quality, and overall performance of your headphones are greatly appreciated. Glad to know you like the build quality and included carrying case. Thank you for your purchase and for choosing Sony! -Jess
Really good for study
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling and quality of sound is great. The battery last me the for a whole day or two.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashley,
Thank you for the wonderful 5-star review!
We are so glad to hear you are loving the Sony WH-1000XM4 headphones. You've highlighted exactly what makes them so popular: our industry-leading Noise Canceling technology, which helps you truly get lost in your music, and their exceptional battery life, which is perfect for long commutes, travel, or a full day of listening.
We're thrilled you're happy with your purchase and hope you continue to enjoy a fantastic listening experience!
Thanks for choosing Sony.
Regards,
Dominick
Amazing headphone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to different genre and the default sounds sounded great. Once I made minor adjustment to the Eq, the headphone really comes alive. I have custom settings for certain genre that can easily be swipe through within the app. In the beginning, head headphone had a strong clamp to my ears but after a few hours of use, it seem to have broken in. I had these on for hours While working and they felt comfortable, but my ears did get hot because the suction really cover my ears. The anc is out of this world. I don’t turn on the volume to high, maybe 20-25%. My wife was talking to me but couldn’t hear anything coming out of her mouth. :) I turn of the speak to chat feature when I am outside jogging. It seems to pick up some noises and activate the feature. This thing stays on pretty good while jogging. I would recommend turning up the ambient noise so you can hear incoming vehicles. Overall, I am really satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kels, we appreciate your 5-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Chic Noise Cancelling Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new headphones. The design is chic. Goes with all of my outfits! The sound is great, noise cancelling is amazing. I like how the headphones adjust to whatever I'm doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ummi,
Thank you for choosing Sony!
It's wonderful to hear how much you're loving your WH-1000XM4 headphones! We're excited to hear that you find the design chic and that they complement all your outfits. It's fantastic that you're enjoying the great sound and amazing noise canceling, especially how they intelligently adjust to your activity.
Best regards,
-Fred
Great purchase - worth the money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot how loud an airplane can be - these may all the difference - comfortable wear and light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickN, Thank you for choosing Sony! We are glad to hear that you are happy with your new WH-1000XM4 purchase! Thank you for the 5-star rating! -Carl
Top of the line with Excellent Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Bose user for years because of their excellent noise cancelling but decided to try something else, and I'm so glad that I did. As far as I'm concerned, the Sony WH-1000XM4 headphones are the best noise cancelling headphones that I've owned. The case is small and the headphones fit nicely. The case has a nice spot for the USB cable and the odd airplane adapter. The ease of Bluetooth connecting to both my iPhone and HP Windows 10 laptop was without issues and the automatic switching between the two devices is flawless. Adaptive Sound Control monitors your physical location and changes as you move to different areas. I could go on and on but because of the many options in the app, I'm still learning what these headphones can do. All I can say is that if you tried the latest headphone from Bose, you will not be disappointed with the Sony's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you so much for the 5 Star rating and feedback! We are extremely pleased to hear you are happy and satisfied with the superb quality, industry-leading noise canceling function, features- especially the adaptive sound control, easy pairing function as well as the multipoint connection function, bundled carrying case, and overall performance of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the cost. These noise cancelling headphones have never failed me - they accurately filter out noise and have excellent battery! Excellent for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, WilliamImm,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphones! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you will be able to enjoy listening to your favorite tunes for a prolonged time!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
No complaints here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. I can't think of a negative thing to write about them. Sound quality is great. Comfort level is great. Battery use is great. I especially like the option that a 3.5mm audio cord can be used with this, not making it exclusively wireless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tomahtashi,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Best I've ever owned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the absolute best set of headphones I have ever owned. Comfortable for long wear, great sound, battery life is amazing. Every thing you would ever need. ANC is great, and touch controls took no time at all to learn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fritoboat, You've made an excellent choice! Good to know you appreciate the comfortable fit, great sound quality, long-lasting battery life, and overall features of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Simply the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit the XM4 was a bit expensive, but wanted the best when it came to noise canceling headphones. I watched a lot of video reviews before finally making the purchase and yeah they were all correct with their high praise of the XM4. The headphones come in 3 colors. I bought the black model. The headphone is light in weight and fits comfortably on my head and ears. The noise canceling works great. This should help with reducing the engine noise during airplane flights. There are a lot of cool tech packed into this headphone. Being able to connect to 2 bluetooth devices at the same time and the amazing 360-reality sound are just a couple. If you are not in a hurry, I would wait until the headphones go on sale to buy the XM4 which from what I have read occurs frequently. The XM4 is simply the best noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kratos321, thank you for sharing your feedback. We're glad that you like the noise canceling feature, lightweight, comfort, and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Unexpectedly good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have surpassed my expectations especially in comfortability, noise cancelling and sound quality. I got them to replace my Beats Solo pros and this pair hasn’t let me down. I miss the almost magical integration of my beats to my iPhone and iPad but these r okay since I can connect them to two devices (AND IT HAS AN AUDIO JACK). It even comes with an adaptor for a those weird airplane audio jacks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ilyass, Awesome! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony WH-1000XM4 Headphones. Your satisfaction with the super audio, excellent noise cancellation, exceptional comfort, and headphone jack feature of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess
Solid choice for the money
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and noice canceling. There could be better insulation from outside noise and although the headphones do an amazing job in most environments, they struggle to cancel out certain noises in real time, such as in a coffee shop. I love that they can be used both wired and wirelessly, so sound quality doesn't have to be sacrificed. The app could be better and Bluetooth connectivity can cut out if multiple devices are carried together. Overall, they're a solid choice for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Atomicfireball,
It’s rewarding to hear that you find the WH-1000XM4 to be a solid choice, and you are enjoying the very good sound quality and noise cancelling performance! We're also glad you appreciate the flexibility of using them both wired and wirelessly.
We genuinely value your specific feedback regarding the isolation from certain real-time noises (like in a coffee shop) and the occasional connectivity issues when multiple devices are present. We are constantly working to improve our Active Noise Cancellation algorithms and overall user experience, including app features and Bluetooth stability. Your detailed comments are instrumental in guiding those improvements for future updates and products.
Thank you for choosing Sony!
Regards,
Dominick
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and battery life. Controls sensitivity a concern but not enough to change rating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaC,
We're truly heartened to learn that you're enjoying your Sony headphones—thank you so much for sharing your generous 5-star rating! It's fantastic to know the sound quality and battery life are delivering such a rewarding experience for you. We appreciate your honest note about the controls’ sensitivity, and value your feedback as it helps us continue to refine every detail.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
Excellent, brand-name headphones at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my wife and she absolutely loves them. These headphones are incredibly lightweight and comfortable, with excellent sound quality and very good with outside noise cancellation. Also an excellent value for the price. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Sony mx4s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sounds really good, look the color options wich was the blue one really nice and its pretty comfortable i love the design as well and love the price the most awesome deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Autobots, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl