Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12558199
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
HAPPY EARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my 17 year old computer genius and he LOVES THEM! His ears are happy! Comfortable and good quality, he says. The best he's had, he says.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello poot,
Thank you for choosing Sony!
We're beyond pleased to hear that your son is enjoying the WH1000XM4 headphones! It's wonderful to know that he finds them comfortable and of great quality. We're thrilled that they have exceeded his expectations and that his ears are happy! Thank you for sharing your positive experience with us!
Best regards,
-Fred
Sony 1000wm4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for $159 when Sony began to clear them out on black friday. Glad I got them at this great price. I also bought the bose quiet comfort headphones, and I have to admit the Sonys sound quality is MUCH better (I returned the bose). Noise canceling is very good, I'm still working with the Sony app equalizer as well as my Samsung music app equalizer, but am overall happy with the sound quality. Have not noticed much (any?) distortion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaFlingHawaiian!
Thank you so much for taking the time to leave such a detailed review. We're happy that you chose to keep the XM4s and that they are providing the clear, distortion-free audio you were looking for.
The WH-1000XM4 is designed for more than just music; it features Multipoint Connection so you can pair with two Bluetooth devices at once, and proximity sensors that pause your playback automatically when you take the headphones off.
Thanks for choosing Sony!
Warm regards,
Estefany
I love these headphonesss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuinely my favorite thing I own. The sound quality is the greatest I’ve heard to date and as a audiophile I don’t have any complaints. Battery life is also insane and I’ve never had connection issues. Now the price is steep but my first pair lasted me 2 years of daily use with no issues until one of the ear swivels broke. Even then the audio still sounded as good as the first day I got them. I recommend these headphones to all of my friends, so if you do have the money to purchase them I say go for it. I don’t think you’ll regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davi,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and battery performance of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
Best headphones ever - I own 2!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!!!!! Comfortable, so easy to connect, easy to store, durable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmaA,
Thank you for sharing your positive experience! We are delighted that you find the WH-1000XM4 headphones comfortable, easy to use, and durable.
Thanks for choosing Sony. Best regards, Eliab
A travel must have!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first pair of noise-cancelling headphones. I didn't think that was really a thing until I was drying a load of laundry AND cooking with the fan on and didn't hear either. These are exactly what I need and wanted and more. I've never known that headphones could pair to multiple things at once and you could switch between devices seamlessly. The battery lasts a good amount of time and charging is simple. I will never travel without these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Caressa,
Congratulations on your first pair of Sony noise canceling headphone. It's nice to hear that you are amazed by the superb noise canceling capability of our XM4 and long battery life. Enjoy and thank you for choosing Sony! - Marco
XM4 are still great noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So - this model - the XM4 - was debuted in 2018. I have these. My two older children have them. This is the second set I have bought for my daughter. She - literally - wore the first pair to death (24 /7 - 7 days a week.) and they fell apart after 3 years. Unless you're a teenage girl, they will probably last you even longer. These are still probably one of the best pairs of noise cancelling headphones on the market and, these days, you can often get them on sale for much cheaper than Sony's current generation leader WHXM5s. I have enjoyed my own XM4s so much that I have seen no reason to upgrade - and probably won't - until my pair finally kicks the bucket. Unless you need to have the most current shiny - these remain a great choice in HQ NC headphones.
I would recommend this to a friendSuper Good for students or working at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good and lightweight, just treat it with care because it feels like it can break or fault if dropped. Sound is great along with battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jade, That's great! We're thrilled to hear you like the lightweight design, amazing sound quality, and long battery life of your Sony WH1000XM4. The WH-1000XM4 headphones have a robust design which helps prevent any type of breakage under normal use. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony figured it out!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used Bose for over 8 years. Lost my headphones (left on a plane after an early flight) and decided to get these. Used to be a fan of Sony from back in the day when they were heavy into music, but felt they lacked the edge of technology. Well I am pleasantly surprised that these are excellent in noise cancelling and crisp music. Bose are really good, these are GREAT, they figured it out and are very comfortable. I can wear them for hours at a time. Uses USB-C which is nice because most of my devices connect with the same. The app does what it needs to, and one feature you may want to consider toggling is the pause every time you speak. I did not realize how much I spoke to myself out loud only to realize that I had pause the music. The touch controls on the side are also easy to use and intuitive. Would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGarcia,
We're thrilled that these headphones have brought you back to Sony. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound profile and quality. very lightweight and comfortable, however they do tend to move around a little if you’re working out.
I would recommend this to a friendExcellent noise cancelling, heavy bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling, very comfortable. Great sound; heavy on the bass but you can eq that out. Noise cancelling doesn't remove all higher frequencies but makes them much quieter, while low frequencies are pretty much gone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jass, Great! We're glad that you like the noise canceling feature, comfort, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Well made sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Solid bass and good battery life. But sometimes the headphones would kick me out of silent mode for ambience sound for the little sounds even when I set the settings not to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalvadorA, Thank you for the feedback on your experience with your Sony WH1000XM4. We're happy to hear that you like the great sound quality, solid bass, and excellent battery life of this headset. Please follow the steps on this link if the headphones kicked you out of the noise canceling mode: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Hope this helps and thanks for choosing Sony! -Sam
Sony does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, love the different settings you can have for the environment you’re in. Noise canceling or if you want to be able to hear your surroundings as well. The battery life is pretty good while I’m the noise canceling mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeeP!
It brings us great joy to hear that you are having such a good experience with the different sound modes on the WH-1000XM4. It’s great to know that the noise canceling and battery life are keeping up with your daily routine.
We appreciate you choosing Sony!
Best regards,
Estefany
slayyy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality sounds really good for the price, nice bass and love the options on the app to change how much bass I want. and very comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisM,
Amazing! We're glad that you like the sound quality, dedicated app (Sony Headphones Connect), and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Worth the money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. They sound great, they are comfortable, and they isolate well. My one and only gripe is that the touch controls aren't the best, but they aren't bad either. Very satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theboble,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. The steps on these links may help you have a better experience with the touch sensor:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I don’t hand out five stars easily but these headphones never cease to amaze me. They have more features than you could ever imagine. If you get stuck in a setting just Google how to get out of it by using the model number of the headphones. It has more settings than are listed in the instructions. These really keep the noise out and would be great on an airplane even in the noisiest seat. They charge in the blink of an eye and the charge lasts me for a week of viewing in the evenings at least. I haven’t had to charge them yet. I just wish the charging cord was longer than 3 inches. They really exceeded my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi happyshopper, Thank you for giving the WH1000XM4 a perfect 5 star rating! We're very pleased to hear you're enjoying the cool new features, ease of use, excellent noise cancellation, quick charging, and long-lasting battery life of your new Sony headphones. We have noted your input about the length of the charging cable and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
I’m so happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, sleek, light weight, and they sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yorixp, Fabulous! We're truly happy to hear about your satisfaction with the very comfortable fit & lightweight design and exceptional sound quality of your WH-1000XM4. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
Sound amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and build quality, comfortable fit and not bulky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseG,
It brings us great satisfaction to hear that you are enjoying the great sound and build quality of your WH-1000XM4 headphones! We specifically designed them to be comfortable and not bulky, so we are thrilled that you appreciate the fit. Thank you for your positive review and for choosing Sony!
Best regards,
Dominick
Best NC headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, great sound quality, long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic summary, Vainmajor!
We are delighted to hear that you are enjoying the core strengths of the WH-1000XM4 headphones. Knowing that the great noise canceling, great sound quality, and long battery life are meeting your needs is a wonderful confirmation of their industry-leading performance!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Best headphones I've ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely excellent pair of headphones. Fantastic noise canceling. Comfortable enough to wear for an 8-hour shift. More than 30 hours of battery life. Easy to use phone app. Convenient on-ear touch controls. Even a nice case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ameriporean, Awesome! Glad to hear that you are happy with the sound quality and battery life of your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and the touch control features. Has decent battery life and quality sound. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JamarR!
We are so pleased to hear how much you love your WH-1000XM4 headphones, especially the touch control features. We designed these headphones to provide an intuitive and seamless user experience, and it's wonderful to know that you're enjoying them. It's also great to hear that you are happy with the decent battery life and quality sound.
Thank you again for choosing Sony and for your recommendation!
Best regards, Gus, Sony Social Media Team