Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12685191
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good i had to return them because pretty pricy but brought again during black friday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianS, Thanks for the purchase. We're glad that you like the headphones. The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great sound and noise cancellation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want great sound and noise cancellation without sticking anything inside your ears, check these out. A bit pricy, but you get what you pay for. Fun to use the many features, too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lawrose, we're glad you like the sound quality and the noise canceling feature of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great For the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not going to be as good as the XM6, but the returns are deminishing for the price. This is a good "budget" idem.
I would recommend this to a friend- Pros mentioned:Sound quality
Best Noise Canceling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling I have ever tried, the quality is so good, I used a DAC with them and sounds great, but the best use is for the wireless with noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulRam87,
Great! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones i have ever used. i have had beats and airpods and these are for sure the best!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyB, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Best headphones out there!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good! Never thought I would want these types of headphones because of the price but I won’t go back to any others! Lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abraham, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the sound is fantastic, the noice cancelling that attracted me to the product has proven to be the most valuable asset. Well worth the purchase, and I cannot recommend them enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
- Pros mentioned:Sound quality
Better in Black
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the same pair in black and bought the silver as a gift. Noise cancelling works great. Knocks out the drone when flying and great for studying. App is easy to use too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and powerful headphone from Sony. I would recommend this to anyone who needs a reliable headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBOY, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great nice bass great mid rang. Blue tooth works with iPhone. Nice black case for protection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToddH, great! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is great i love it for mowing my lawn and jamming out at the same time. The sound quality is also fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Amazing! We're thrilled that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Yas headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a fan of these headphones! great EQ options, best noise canceling, and great sound for Bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XavierL, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality. I love these headphones. Not to much base. Sound is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TammyG,
That's amazing! We're very happy that you are loving the audio quality of our WH1000XM4. Thanks for the feedback and thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Amazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best over-the-ear headphones I've ever used! Super comfortable (more than the XM5, to be honest!), the sound is crisp, and connection with 2 devices works really well (this was a must for me!). It's light enough that I use it all day at work and don't get headaches at the end of the day. But the star is the noise cancellation - amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mahmarino, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Headphones for remote work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for working remotely. They’re comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VivianV, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
best noise canceling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These must be the best set of noise-canceling headphones I have ever owned. They are not very fancy looking like bose or Sennheiser , but they definitely make up for it with just overall capability.
I would recommend this to a friend - Pros mentioned:Sound quality
work from home solution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister drives me crazy with her loud voice during her meetings and these headphones are solace. I still have to ask her to be quieter but the headphones help me be way less irritated with her.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really loved it. it sounds really nice and helps me through everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JojoR,
That's nice! We're glad that you are pleased with the audio quality of our XM4 and how it helps you focus on your tasks. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable enough for use while sleeping. Great ANC. Easy connection to iPad/iPhone but haven't figured out how to connect to Sirius on MacBook Air.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clep, Excellent! We're very pleased to hear you like the comfortable fit, industry-leading noise cancelation, and easy Bluetooth pairing of your Sony WH-1000XM4. Please follow the pairing instructions on the link below on how to connect to a Mac computer.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754731.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
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Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones! The color is perfect and so is the noise block.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DionicioO, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl