Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 12685191
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the phenomenal sound quality, exceptional comfort, and impressive battery life. They also appreciate the solid bass, lightweight feel, great fit, and reliable connectivity, alongside its premium design. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones I would say better than Bose best nosie cancelling feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HitenS, Amazing! We're very pleased to hear you appreciate the top notch noise cancelling feature of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Mr Olivarez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok%*********************************************************************
I would recommend this to a friend- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones! I use them everyday for school because everything is online now. I love the noise cancelling feature and burnt sound too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer,
We're glad that you found the perfect headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for school and honestly it’s so good at blocking out unwanted voices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Apple, Thank you for this amazing review of your WH-1000XM4. We're glad to hear you love your WH-1000XM4 and you like its exceptional noise cancellation. Good to know that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter finally wait to get this promotion. Like the color and quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sheila, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Sony head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, comfortable on the head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MonicaP,
That's nice to hear that you appreciate the quality and how comfortable to wear our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling works perfectly and the sound is AMAZING. I was between this and the AirPods Max and I’m so glad I went with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DancingWithToads,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Long standing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted two years and still Going strong! Good quality sound & durable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lone. Great! We're very pleased to hear that your Sony WH1000XM4 have provided a reliable performance for two years and still going strong. And good to know you appreciate the excellent sound quality and durability of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Best beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice overall , very good headphones would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonioC, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great sounding headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound. Have been looking at these for awhile and snagged them when they went on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan, You've made an amazing choice! We're very happy to hear you like the incredible sound quality of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Buy today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best head set without noises around you to be heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryCarr, We are glad that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality perfection fare not bad could be better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ErikG,
Thanks for purchasing our WH1000XM$ and for giving it a 5 star rating. We are pleased to hear that you are satisfied with the quality of your headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Have the 3 model and thes are a step up for sure. Only thing would be not hearing yourself in calls as mic seems to echo you in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackB,
We're glad that upgrading to the WH1000XM4 was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
The headset features a Sidetone function that lets your voice be heard from the headphones. Make sure to adjust the Ambient sound function by using the Sony Headphones Connect app when using it for phone calls.
Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
These are awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% worth the money. They're not super fantastic for working out, but otherwise I cant recommend them enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darryl,
Thanks for sharing your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same great Bose quality. Love the silencing feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigGame,
That's great! Thank you very much for your purchase and we are truly delighted that you love the noise canceling feature of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Great gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. Definitely blocks background noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CristinaH,
Great! We're happy to hear that your son enjoys listening to his favorite music without the hassle of the outside noise, thanks to the superb noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
For cell phones only. Do not buy for desktop.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youd think a 300 dollar headset would work good with pc it doesnt. All of the audio sounds like trash when you use it on the desktop. Its only redemption is the quality of audio difference is so drastically good when using on cell phones only. The app is crazy hard to use as well. The headset has a hidden touch sense button on the right side of the headset that is easily touched to activate its function which puts the headset into call mode... the only way to disable the hidden touch button is to use the app and program it to be disabled. The wireless range isnt that good either you can about 15 feet before the signal starts cutting out on Bluetooth which is a shorter distance then a ps4 controller which has an average range of 25 feet. Also made by sony. The battery life is solid tho so if you want a long lasting headset this is the one. You can go like 16 to 20 hours on a single charge sometimes longer depending on use. I am severely disappointed in this purchase since i only wanted a new headset to use for my desktop.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and nice sound quality , helpful to study.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaL, We are happy that you like the sound quality of your Sony wireless headphones and that you are comfortable wearing them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great for ANC and sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first pair of Sony headphones and they sound great i never heard no other brand so I can’t compare them but for the money these are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cake,
Awesome! You definitely made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, it worth every penny I spent on this. If you want to have good noise cancellation, use this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChaChaChau, Excellent! Good to know you like the amazing sound quality and industry-leading noise canceling feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam