Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products and these are no exception. They work well and always seem to last a long time. Super easy to set up and comfy to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaW, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones, good sound, stylish design, easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriEp, Amazing! We're thrilled to hear you like the good sound, stylish design, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality, Weight
Sony does it again, and again, and again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, comfortable, lightweight, and great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nfinaz, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, excellent noise canceling feature, amazing sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Peace & quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A step up from the xb910s i was running the noise cancelling seems to be step up as well, i bought these on sale, get em while you can
I would recommend this to a friendBrand response from SonyListens
Posted .Hi B1gh3ad,
Thanks for the fantastic review!
We're excited to know you're enjoying the WH-1000XM4 headphones—Hearing that you consider they are a step up from your previous pair it's right what we strive for! It's especially rewarding to know that you've noticed the improved noise cancellation.
We truly appreciate you sharing your experience and giving such a great recommendation to others. Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Comfort, Sound quality
Great Headset!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Was hesitant at first as I don't have over the ear headphones. Mine generally been in ear. It did hurt my ear on first use, but has since gone away now that I have adjusted the headset. Able to wear it several hours with no issue. It is comfortable. Great noise cancellation. Purchased this for long travel and to reduce noise. Sounds just as good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xtian, Thank you for this amazing review of your WH-1000XM4. We're glad you love excellent noise cancellation, great sound quality, and overall features of your headphones. Glad to know you're now enjoying the comfortability for long periods of time. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Battery life, Sound quality
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancels effectively without music. Good fit (compared to beats). Holds a charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Awesome! We're glad that you like the fit, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, comfortable fit, great noise canceling feature. Very light on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great noise cancelling and aound quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is really great especially the noise cancelling. Download the app for more enjoyable customization and experience. For calling, it's allright but not spectacular.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MervinD,
We are happy to hear you are enjoying the great sound and noise canceling of your WH-1000XM4! To help improve your call experience, we recommend ensuring your firmware is updated via the app and keeping your phone at least 50 cm away from the headset during calls to reduce potential interference.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Beat my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy this at first, but it is amazing. The noise cancelling is good and it fits pretty comfortably and you can adjust it according to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmnaM, we're glad you like the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass, Sound quality
Sony XM4
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best pair of over ear headphones I have ever owned yes they're expensive but the noise cancellation is superb the sound quality is excellent I listen to both rock rap and some techno and no matter what I'm listening to sounds great also hold its own with some pretty good bass we're definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeFran34, Thank you for the awesome review! We're thrilled you like the industry-leading noise cancellation feature and excellent sound quality no matter what type of music you're listening to.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
hearing impaired.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I am hard of hearing I have a Beats pair but they are hard to understand soft talking especially while sound effects are going . These are a little better, and I'll take what I can get. Great sound, and really good noise cancelling. fits very nicely If only I could stop the music while listening!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, You've made an excellent choice! Good to know you're enjoying the excellent noise cancelation, sound quality, and comfortable fit of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They cancel sound great, or at least softens loud noises, good sound quantity, they are really comfortable and I love the color. If you take them off it pauses what you are listening to and resumes when you put them back on. The only annoying feature is if I say something or clear my throat it pauses, but resumes about 20 seconds later on its own. All in all 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lacy, Awesome! Glad to hear that you are happy with the sound quality, comfort and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling technology is impressive. Very good value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasH,
t's a true pleasure to hear how impressed you are with the noise canceling technology of the WH-1000XM4 headphones! We put a great deal of effort into developing that feature, and we agree that they offer very good value. Thank you for taking the time to share your positive feedback!
We really appreciate you being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
M4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever purchased! Very light and has sound. I can run and lift with it just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and light weight design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are literally the best headphones I’ve tried. They’re very noise cancelling which I like, easy to use with its different settings to switch the song or change the volume. They’re also super comfortable, lovee!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wendy,
Perfect! We are thrilled to hear that you are loving the noise canceling capability, comfort and easy to use settings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these over the new ones. If you prefer on the sound quality side such as bass etc this is it. But if you are looking for noise cancellation might need to reconsider it. I would compare the sound system and noise cancellation as the AirPods Pro gen 2. Battery life is amazing, If you was to ask me, these would last me a good 2 weeks. Give it a try if you don’t like it you can always return it with the 7-30 days policy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the WH1000XM4 for its superior sound quality and exceptional battery life. Your insights on noise cancellation compared to other earbuds are greatly valued. We are also pleased that our 7-30 day return policy provides you with assurance when making your purchase. Thank you for your thoughtful feedback.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Phenomenal Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must buy if you do a lot of travel or listen to music a lot. The noise canceling on these are phenomenonal. I saw window seat on a Boeing-787 within view of the wing. Enabled Noise Canceling. Did not hear a decibal of that aircrafts engine at all. These are very comfortable as well, I havent experienced ear-fatique
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diego,
Thank you for the 5-star rating and we're glad you like the industry leading noise canceling of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Best Headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise canceling works really well. I really like the app because it really lets you customize the sound and controls. Much more comfortable for long flights/trips than earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonM,
That's awesome! It's nice to know that you are pleased with the quality and noise canceling feature of our WH1000XM4. Good thing that you were able to utilized the Sony app to your preferred setting of the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it !! Is my 3rd set love the quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricmG,
That's fantastic to hear! We are delighted that you love the WH-1000XM4 headphones so much that this is your third set, and that you continue to appreciate the quality. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Just as good as Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also have the Bose QC-35 and the Sony is just as good and even better on some features. I like the way it fits and looks. The only thing I like better on the Bose is that when I first turn it on it tells you which device it is connecting to. The Sony doesn’t. Also, I find the Bose easier to connect to a new device. Besides that, I’m very happy with the Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl