Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best purchase of 2024
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ride or die when traveling - these are super comfortable and great at noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koalatea, Thank you for the 5-star rating! You made the right choice with the Sony XM4 Wireless headphones and we're glad you like it. Enjoy and thanks for choosing Sony. -Craig
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re one of the best all-round noise-cancelling headphones available right now. Top-tier ANC, very comfortable, great sound, excellent mic quality. Main negatives: no folding hinges, premium price, and a slightly “safe” sound out of the b
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed review!
We are delighted that you consider the WH-1000XM4 to be one of the best all-round noise-cancelling headphones available! We are thrilled to hear you appreciate the Top-tier ANC, very comfortable design, great sound, and excellent mic quality.
We also genuinely appreciate your constructive feedback regarding the design and sound signature. We understand the compact nature of a folding design is valued for travel convenience. Regarding the "safe" sound out of the box, we want to assure you that the Sony | Headphones Connect App offers a customizable Equalizer that allows you to easily adjust the bass, mids, and highs to your exact preference if you are looking for a different acoustic profile.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound and quality. very lightweight and comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pleasedcustomer,
Great! We're glad that you are enjoying the sound quality, weight, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Comfort
Love my new headsets!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bass. The headphones fit comfortably. I have sensitive ears and some cartilage piercings that sometimes get pressed too hard and I end up with a headache. These headsets are pillowy soft.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ninda,
That's perfect! We're glad you found the perfect headphone for you and we are pleased to hear that you are enjoying the comfortability and sound quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Noise cancellation feature is AMAZING! I’ve only had to charge my headphones once since May 24 2024. It is not July 6, 2024.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NaiM,
Thank you for the purchase! We're glad to hear that you like the noise canceling and battery performance of the headphones. Thank you for choosing Sony!
-David
Great noise cancelling headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise-cancelling ability! We travel internationally and the ability to cancel the loud airplane noise while watching a movie or completing a video course is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Echofan,
We are so glad the WH-1000XM4s have become your go-to travel companion for those international flights! To get even better results in the air, don't forget to use the "Atmospheric Pressure Optimizing" feature in the Sony Headphones Connect app, which adjusts the noise canceling specifically for high-altitude cabin pressure.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 17 yr old says best headphones I have ever bought him. Loves the noise cancellation, the best sound quality, and overall great feel and comfortable to wear. Oh yeah, can't forget he loves the touch controls. He wears them all the time. Now I have one complaint. I have to remember when he is in my presence he can't hear me when I am trying to get his attention. Oh well he wins! LOL
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elena,
Wow! Thank you for a perfect rating. This is nice present and we truly appreciate how your son is enjoying his new headphones. Glad to hear he loves the overall performance and features of the WH-1000XM4. These headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espectaculares mis auriculares, suenan increíble de verdad
I would recommend this to a friendBrand response from SonyListens
Posted .Hola Good,
¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra muchísimo saber que estás disfrutando de tus WH-1000XM4 y que el sonido te parece tan increíble.
Disfruta de la mejor experiencia de audio de Sony!
Saludos,
Dominick
- Pros mentioned:Comfort, Sound quality
Very comfortable but..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphones, very comfortable and noise cancelling is out of this world but I wish it has better grip it falls off my head if I lean backward working out at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serenau, Wonderful! Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has great clear voice. When you turn off noise it doesn't disturb and good to read or work peacefully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello fmamo,
Thank you for choosing Sony!
It brings us great joy to hear that you are enjoying the WH1000XM4 headphones. We're glad to know you find the voice quality to be clear and that they provide a peaceful, undisturbed environment for you to read or work.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Sony, the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony...the best. I love the brand, so when I was looking for noise-cancelling headphones, primarily for travel, that's what I went with. They work great, the sound is amazing, battery life is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NumberCruncher,
Thanks for your purchase and for the time to write this awesome review. We highly appreciate this one. Thank you for trusting our brand when it comes to noise canceling headphones. We're glad that you chose our WH1000XM4 for its superb noise canceling capability, amazing sound quality, and long battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Sublime audio quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have the comfort and the audio quality to justify the price tag on them. The case that it comes with too is very well made and convenient. Would recommend these to anyone that is looking to treat themselves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SleepyFelipy, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Headphones good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great noise canceling headphones. They have great bass and vocal clarity and are very loud. The case is built nicely and comes with all the accessories you would need. Definitely worth the money on sale or full price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, we're glad you like our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Bass, Battery life, Sound quality
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and range(roughly 30ft) About 25hr battery life is what I get with ANC on Sound quality is pretty balanced, nice punchy bass and low end
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimAppleSeed, Thank you so much for taking the time and review our WH-1000XM4 headphones! Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
- Pros mentioned:Comfort, Sound quality
Best i have ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound out of a head phone i have ever heard amazing noise canceling easy to use comfortable head band and ear muffs so nice that you can charge with phone charger cord
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RichardC,
Thank you for sharing your feedback. We are delighted to hear that you are enjoying the awesome sound quality of our XM4 as well as the superb noise canceling, long battery life and comfy design. It's nice to know that you were able to use your phone charger cord but please be advised to use the supplied cable for safety precaution. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Best headphones ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I struggle finding headphones that don’t weigh my head down or make my ears ache especially when I wear hats. I HAVE NEVER felt uncomfortable wearing these I could wear these all day and not get tired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diego,
Thank you for the fantastic review! It brings us great joy to hear that you have finally found a pair of headphones that provides the comfort you've been looking for. It's great to know that you can wear the WH-1000XM4 all day without any discomfort, even with a hat. We put a lot of effort into designing them to be lightweight with soft, pressure-relieving earpads, and it's truly rewarding to hear that it has made such a positive difference for you.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
A must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best comfortable headphones you will ever own. I bought this for online teaching and listen to music, movies, etc. Nothing out there compares. The quality of sound is like no other. I work in the music business and this are amazing. You can wear them for hours and no ear pain. You won’t regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deecampi! Thanks for commenting! We are really thrilled to hear you are satisfied with the comfortable fit design and amazing sound quality of our newest industry-leading, Noise Canceling headphones WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 and for choosing Sony!
- Romeo
Good gym and Studying headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not gonna lie i really like using them for the gym and school. Good battery life, yet to die on me and i’ve had em for 4+ months
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexP,
We are thrilled to hear that your WH-1000XM4s have been such a reliable companion for both school and the gym over the last four months! It’s great to know the 30-hour battery life is holding up for your busy schedule; if you ever do find yourself running low, remember that just 10 minutes of charging can give you up to 5 hours of playback.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Perfect for Morning/University Commutes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!!!! They block out 90% of regular noises that I would normally hear on buses (light fixture buzzing), arguments, drunk party goers, and etc. They also make it more likely for me to have my own sense of space when I am anywhere. I get to be comfortable and well contained in the spaces that I'm in, like a I'm the only person in the world. The noise cancelling features, atmospheric pressure adapter, and different sound modes are added benefits that you never know you needed until you have it! I also have sound more headphones but these ones best them and I always have them on even in bed. They are also a beautiful black color and I am wearing them out but they aren't really showing signs of wear or waning sound quality. Best impulse purchase ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maya, Thanks for sharing your experience. We are thrilled to hear that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they fit so well and sound amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvinashC, It's fantastic to hear you love the WH-1000XM4! The comfort and sound quality are indeed top-notch. Thank you for the 5-star rating and for choosing Sony! -Jess