Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good noise cancelling. I can’t hear my roommates loud keyboard anymore
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timothy,
We are really happy to hear that your new headphones are providing the peace and quiet you need to focus!
The industry-leading noise cancellation in the WH-1000XM4 is specifically designed to filter out a wide range of frequencies, including those sharp, high-pitched sounds like a clicking keyboard. By using our Dual Noise Sensor technology and the Integrated Processor QN1, the headphones can effectively silence the world around you, allowing you to stay fully immersed in your music or work without any external distractions.
Thank you for making Sony part of your daily listening.
Best regards,
Dominick
- Pros mentioned:Comfort
Comfortable and good sound proof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and really great sound proof. I would highly recommended. Additionally, the staff at Best Buy at waterford CT is very knowledgeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SangL!
Thank you for sharing such a positive review of your WH-1000XM4 headphones.
It is truly wonderful to know that you find them very comfortable and that the soundproofing is really great!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Another winning headset from SONY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An exceptional set of headphones. A lot of automation and sound tailoring possible with the Sony application. They are very comfortable and the noise cancelling is A+. I felt that I had to custom set many of the features to work well for my usage, but kudos to Sony for having that level of customization in their application.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennNYC,
You made the choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Very Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the model before this thinking they would be the same and save myself 50$! Nope.. returned it a week later and got these! Hands down the best over the ear option! Great sound and great feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Haw6421,
That's great! We're happy to hear that you like the sound quality and you're happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Battery life
Best headbanger bass headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being huge into edm heavy bass music, it was an easy choice to pick these! Best headphones ive ever owned and the battery life is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maeggy,
Good choice! We are very thrilled you chose our Sony WH1000XM4 and we are happy that you are enjoying the sound quality and long battery life of your new XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you very much for your purchase and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Good quality, sound, connections, etc!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Amazing sound quality and really good noise cancellation. These have been my favorite over-the-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NickH,
Thank you for choosing Sony!
We're honored to hear that the WH1000XM4 headphones have become your favorite with their amazing sound quality and effective noise cancellation. Your positive experience inspires us to keep delivering products that enhance your listening enjoyment. Thank you for sharing your kind words!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
The King of over-the ear Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones money can buy. They're light, they fit well, your ears and head don't get sore after extended use, and the sound quality is above and beyond what beats or Apple can provide. The only comparable brand is Bose, and you would be paying another $100-$200 for similar audio quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi garreto, Awesome! We're glad that you like the sound quality and fit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great Noice Cancelling Headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great both for music and for plain and simple noise cancellation. They're easy to operate and very comfortable around the ears. They work well with iPhone and other IOS devices: easy to connect and the app is helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi douknowhatimean, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality of speaker. Mic bit disappointing for voice calls sometimes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VijaykumarK,
We’re glad to hear you’re enjoying the excellent sound quality of your WH-1000XM4 headphones! Regarding the microphone, we recommend ensuring your firmware is up to date via the Sony Headphones Connect app, as updates often include optimizations for voice clarity and pickup.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my son for Christmas after he broke his older pair at the gym. He loves these and requested the same exact ones! Loves the sound quality and charge life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Diane,
What a nice Christmas present! We are delighted to hear that your son loves his WH1000XM4 and enjoying the superb sound quality and battery life of his XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Pretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones a lot. Pretty comfortable and light. Nice features and noise cancellation. They do not feel expensive but function like they are. I liked them enough to buy me and my brother a pair. The black pair is low key but the midnight blue pair adds a little touch of color but both are still subtle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jsean, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality, Weight
M4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever purchased! Very light and has sound. I can run and lift with it just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and light weight design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Comfortable and great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone was very comfortable. I wore it while sleeping on a 5 hour flight and had no issues. The sound quality is great, watching movies and listening to music was a game changer for me. $350 is worth the price but is understandably expensive for most. If you ever see this on sale be sure to pick it up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenshin, Awesome! we're glad that you like the comfort and sound quality. These headphones are perfect when traveling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
The Best A/N/C Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, I had the 2nd generation and those were already quality headphones and these are still miles better, the notice canceling is top-notch. They are just as good as the Bose 700 which I have tried as well, even more comfortable, and for about 100 dollars left a much much better deal. Sony knows what they're doing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KWM318, you definitely made the right choice. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Comfort, Sound quality
Perfection!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise-cancelling headphones. Comfortable and the noise cancelling feature is really, really good; I wear these all day at work as the ability to pair to 2 devices simultaneously is a game changer. The recent Sony headphones app update fixed a few issues I was having with Adaptive Sound. They’re perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lapizR, Thank you for giving the product a perfect rating! We're thrilled to hear you're enjoying the comfortable fit, industry-leading noise cancelation, and multipoint connection feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Love these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband and it was between these and the apple air pros. We deff made the right choice !! Sound quality is great and the battery life last a few days.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichelleC,
Very good decision! We're glad that you chose our XM4 over another brand and we are thrilled that you are pleased with the sound quality and long battery life of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They’re so easy to use and the noise cancellation is perfect for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hailey,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM4 headphones have made your travels more enjoyable with their ease of use and effective noise cancellation. It’s rewarding to know the product supports your lifestyle so well. Your feedback truly means a lot to us.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
best headphones yet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones on the market easy to use comfert and better then beats and bose and on top of thet way better then jbl or anything on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TimothyC,
That's awesome! Thank you for sharing your feedback and we are truly happy that you appreciate the comfortability and performance of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great headphones with great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones that I have ever used. Sound quality is great and sounds very lifelike without the over exaggerated bass. Very comfortable and easy to use controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamO, we're glad you like the ease of use, comfort and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Perfect for people with sensory issues!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1,000/10!!! I would 100% recommend. I was between this and the AirPod Pros, and I love these. They’re so comfortable and they’re more affordable. I’ve had them for almost 2 years now, and I still love them so much. Their battery life and sound quality is still good, but my favorite is the noise cancellation and the comfort. It fits around my ears instead of on them, and the ear pieces are so plush and comfortable. As someone who has sensory issues, these are perfect. I got them for grad school and continue to use them often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaH,
Thank you for choosing Sony!
We're elated to hear that you’ve enjoyed your WH1000XM4 headphones for nearly two years and that they continue to deliver great battery life and sound quality. Your appreciation for the noise cancellation and comfort, especially given your sensory needs, means a lot to us. Knowing they’ve been a reliable companion throughout grad school and beyond truly makes our day. Thank you for sharing your experience and recommendation!
Best regards,
-Fred