Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these for working out! The noise cancelling is amazing and the battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TabithaT, fantastic! We're glad you love our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
All around good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones! Sound, battery life and features are all top notch. Wish the weight was a little better distributed on the top of head but improvements on the ear over last year much appreciated. Wish was a little better integrated with iPhone and the app was a little smoother.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
We're glad that you like the sound quality and battery life of the headphones. Your feedback about its weight and iPhone connectivity is greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy good sound even now in 2025, it holds up pretty good for any use, although I would say the sound leaks a little more than I’d like.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Estyebra! We're thrilled to hear that you think the WH-1000XM4 headphones have "crazy good sound" and that they still hold up so well in 2025. It's wonderful to know you find them great for any use.
We appreciate you bringing up your concern about the sound leakage. The WH-1000XM4 headphones are designed with a tight seal to provide optimal noise cancellation and sound isolation. However, if the headphones are not fitting snugly, a small amount of sound can escape. We recommend checking the fit and positioning them to ensure they form a proper seal around your ears.
Your feedback is very valuable to us, and we will certainly share it with our development team for future product improvements. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Best Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the 1000XM2. It's crazy how much technology is inside them. The sound quality is amazing, and they are extremely comfortable...much more comfortable than my XM2's were.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, Awesome upgrade! We are glad to hear that you are happy with the comfort and sound quality of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
Comfy headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great, feel good and the noise cancellation adjusts to the environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VisualArts, we're glad you like the sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome set of headphones. Great for work and lounging but not the best for working out. They slip off my head a lot and collect a lot of moisture from sweat, even though I wipe them off every time if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashlyn,
It is most rewarding to hear that your WH-1000XM4 headphones have been an awesome companion for your work and relaxation! We are glad to know they are enhancing your productivity and downtime with their industry-leading noise cancellation. These headphones are meticulously crafted for premium high-fidelity audio and comfort during casual listening, which makes them perfect for those longer, stationary sessions where you can truly immerse yourself in the sound.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Comfort
Great!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, fit on ear perfect and take them on all my trips
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelP!
Thanks for your 5-star review! We are truly wonderful to know that you are loving our headphones.
With the WH-1000XM4 you can get up to 30-hour battery life with quick charging.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t to sure about them but once I tried them they are so worth it they are loud and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenR, we're glad you are enjoying our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Comfortable and Extremely Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Excellent at blocking out noise. Easy to use. Love the ability to hold your hand over one ear and instantly be able to hear ambient sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi landgreen98, Thank you for this amazing review! We're thrilled you like the comfortable fit, excellent noise cancelation, ease of use, and Quick Attention Mode of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The best noise canceling headphones available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling over ear headphones hands down. I’ve tried all the big main manufacturers. Sony XM series are without a doubt the best ones out there for that money range. Highly recommend! My only complaint is that the new XM4 vs my old XM3 it seems as the battery does not last as long, but with a 30 hour battery life I’m still happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jason,
Thank you for the awesome review and we are delighted to hear that you considered our WH1000XM4 to be one of the best headphones in the market. We're glad you are pleased with the quality of the headphone, especially the long battery life. Thanks for your recommendation and for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Outstanding noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Noise cancellation is second to none. Very comfortable, even on transatlantic flights. Very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BJD72,
You made the right choice! We're glad that you are enjoying the noise canceling function and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some beats studios from a long time ago that was not performing like it used to. I did a bit of research and these headphones were a great upgrade. The sony app that the headphones require is user friendly and will turn on only when the headphones are. Noise cancellation is awesome. Lots of other great features but it would make this review into a story. I would highly recommend anyone that is in the market to try these bad boys.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eggroll,
You made the right choice in upgrading to the Sony WH1000XM4! We're glad that you like the noise canceling function and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones will not disappoint! Noise cancellation is awesome, and sound quality is good. A full charge lasts about a week with my current daily use. Very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TSharma,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Sound quality
Best headphone ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset with best noise cancellation and long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShivaranjanV,
Perfect! We're delighted to hear that you are pleased with the noise canceling capability and battery life of our WH1000XM4. You can now enjoy your favorite music without any distractions. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Amazing Sound and Looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfort. Highly recommend. Love the color. its more like a greyish silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zen1234,
Amazing! We're glad that you like the sound quality, comfort, and color of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones. love the sound quality and the fit of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItunuA, we're glad you love the sound quality and fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Couldn’t recommend enough!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The house canceling is awesome and the battery life is crazy good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Connor, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Always reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great bass, great noise canceling, best pair an audiophile could buy in my humble opinion
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crates, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sweet headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation feature works perfectly. Great for air travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChantillyLace,
Thanks for the excellent review! We're thrilled to hear the noise cancellation on your WH-1000XM4 headphones is right what you needed for air traveling!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Battery life, Sound quality
perfect asmr companion
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does an excellent job of drowning out background noise, found myself waking up with them. Battery time wont be noticed, and recharge time is insane. Mic is eh, but not my usecase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi weewee, Great! We're glad that you you are enjoying the noise canceling feature and battery life of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin