Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the WH-1000XM4 Headphones. Very comfortable and excellent sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Awesome! Thank you so much for the 5-stars review and for sharing your superb experience with our WH-1000XM4! We're really happy to hear you're very pleased with your purchase and you love its outstanding audio quality, excellent noise cancellation, and overall comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life
Absolute Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever, for the price. The update to be able to connect to two different items is one of my fave “newests”. This is actually my second pair after not being the kindest to my first pair. I have autism and these headphones help massively for my sensory overload issues. I wear them constantly, especially with their 30 hour playback. I absolutely love my pair of headphones and never go anywhere without them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tutored, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the sound quality and comfort. Easy to connect. I personally favor the Sony over my Bose 35 II.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomD,
Awesome! We are glad you like the sound quality and comfort of the headphones. ntelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Regards,
David
Hand phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice looking handphone love it so far best looking one
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lynchweston,
Thank you for choosing Sony!
We're honored to hear that you love the look of your WH1000XM4 headphones. It's wonderful to know they’re not only stylish but also making a positive impression on you so far. Thank you for sharing your experience—we truly appreciate it!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sounds great w/ PlayStation 5 but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use w/ the PS5. While as of right now they will not sync up via Bluetooth they do plug in to the PS5 controller. They have an app you can put on your phone to customize the way they sound. 3D audio is amazing. You can hear an enemy’s breath. Birds in the distance. Phenomenal headphones! Maybe Sony could step up their game in the future and make these compatible for Bluetooth sync in a future PS5 update?... Hope they will anyway. The headphones are the best I’ve ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UberViolence, Thank you for the 5-star rating! We're glad to hear you're enjoying the 3D audio feature, customizable app, and excellent sound quality of your new headphones. We appreciate your feedback about the PS5 compatibility. We take into consideration all feedback to improve the performance and quality of our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Even better than the mighty Bose 700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose 700 headphones were having connectivity issues so I replaced them with the Sony WH-1000XM4. In my opinion, the Sony's are just as comfortable, seem to have better sound quality (especially with bass response), and slightly better noise cancellation...though I haven't tried out the various adaptive modes. Most importantly, they maintain a stable bluetooth connection to my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avnish, That's awesome! Choosing these headphones will definitely be worth it! We're really glad to hear you're happy and satisfied with the superb sound quality, noise cancelling feature, stable Bluetooth connection, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess
Was worth the purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these to watch my anime and Netflix shows in silence at nice. First device with ANC but definitely a must have feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AnthonySosa,
Thanks for the comments and for the 5-star rating! It’s rewarding to hear that our product has positively impacted your experience. We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Great sound, comfy with glasses
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fantastic noise cancelling for planes, comfortable with glasses
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrustMeImAnEngineer
, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality, Weight
verry nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset light wieght good noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dstu, Thank you for the fantastic review! We're very happy to hear you appreciate the lightweight design and exceptional noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a slight upgrade from the previous version but feel more comfortable and have an amazing sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reenie! Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
SONY- WH1000XM4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a pair of my own, but I love it so much that I got one for my boyfriend as a Christmas present. He loves listening to music and the audio of this headset is a 10/10. If you are debating on getting it, you definitely should. Worth the money and makes music sounds 10 times better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nguyet, Thanks for sharing that. We are glad to hear that you and your boyfriend have the Sony WH1000XM4 headphones and that he loves listening to music and the audio of his new headphoes. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Absolutely Incredible Headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely stellar. I went with Bose at first but quickly returned them and opted for these, which have exceeded my expectations in every way possible. The sound is crisp and clear, and the noise cancelling is impressive. Thank you so much to Sony for making such a high-quality pair of headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewing2, You've made an excellent choice! We're thrilled to hear that these headphones have exceeded your expectations and good to know you appreciate the crisp and clear audio, exceptional noise cancellation, and overall performance of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
30+ hours of battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Amazing battery life and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unnamed, we're glad you like the battery and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, they sound awesome. The controls are easy the options are sooth and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Scott,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite songs for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfort. I like to set the equalizer and pauses music when I get a call. Lots of bells and whistles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewguru, Wow! That's really cool! We're extremely pleased to hear you love your new WH-1000XM4 Wireless Noise Canceling Headphones! We're also glad to hear you're happy and satisfied with the outstanding sound quality and overall features of this headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your awesome feedback and for trusting Sony! -Jess
- Pros mentioned:Sound quality
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, sound quality and built is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoshi!
It's a pleasure to hear that you're happy with your new WH-1000XM4 headphones! We really appreciate you sharing that feedback with us.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Amazing sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and i love the way my music plays through these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexP,
Amazing! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent headphones, but at a hefty price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So these are the first premium ANC headphones Ive owned. The sound quality is exceptional. The software features are impressive. The build quality is great. I’m definitely loving the experience, whether listening to music or to videos. I have a bigger head, and these do get a little uncomfortable after about 30 minutes. Not sure if there are any other premium headphones that are more comfortable. And the high price is definitely something to consider, if cost is a factor for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoutheastBeast, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
W headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear instruments I didnt even know where there only problem is that there not waterproof
I would recommend this to a friendBrand response from SonyListens
Posted .HI LuisL,
We're thrilled that your WH-1000XM4 headphones are delivering such an incredible level of audio detail! We appreciate your feedback regarding the waterproof rating and will certainly pass that suggestion along to our design team. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable headphones with good ANC and decent sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Snerd,
Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David