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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 19. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM4/B
SKU:
6408356
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 12583 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 12,583 reviews
  • Pros mentioned:
    Sound quality

    Best-in-class ANC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and quality. The ANC is the best in the world really - helps so much with my life in the center of a big city. The sound quality is also superb. The only downside is that I cannot really sleep with it on my head, because if i turn to the right side when laying down, the control panel will be activated.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend

  • a happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made me so happy to wear this supreme headphones, this is the best headphone I have ever had.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user253761,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH1000XM4 headphones have brought you so much happiness. Knowing they stand out as the best you’ve ever had truly inspires us to keep delivering exceptional audio experiences. Thank you for sharing your enthusiasm!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and noise cancelling. Works as expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyR, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl Sony_US

  • Pros mentioned:
    Sound quality

    XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is super worth buying! The noise cancellation is unlike other headphones as it doesn't have a weird affect on your ears. The sound quality is also exceptional. The only drawback I see is the volume isn't as long as some other headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielB,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling function and sound quality of the headphones. Your feedback about its volume is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

      The overall volume may vary depending on the source content. Make sure to adjust the volume of the headset and source device. Reconnect the headphones again with your source device. It is also recommended to wear the headphones properly.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Good products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good produscts the best buy Is it my first time, it's nice services

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarmenS,

      Very nice! We're glad to hear that you like your new Sony headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Good gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift, they still work and sound quality is amazing

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenS,

      Great! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is one of a kind. I had a previous version of the same headphones and the small additions that they have made are worth it in my opinion. Is it enough for a year-to-year upgrade? That I am not sure, but for those that are on 2+ year old headphones, this will be sufficient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bdog,

      Thank you for the 5-star rating! We are glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Very satisfied with my Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality headphones. Very satisfied with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulM,

      We are very satisfied to hear that you consider the WH-1000XM4 Headphones to be top quality! Thank you for the positive feedback.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Best buy delivers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones. Best buy service was fast and easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coivi,

      That is fantastic to hear! We are delighted that you love your WH-1000XM4 headphones, which are designed for an unrivaled listening experience with their industry-leading Noise Cancellation, Multipoint Connection (allowing you to connect to two devices simultaneously), and up to 30-hour battery life. We also appreciate you sharing your positive experience with Best Buy's fast and easy service! Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Weight

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these mainly for working out but I ended up using it for everything! They’re practical and lite weight so I can walk for hours till they die.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samclg, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphones works really well and is amazing audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamianH,

      We're thrilled to hear that you're enjoying the sound quality and overall performance of your new WH-1000XM4! Thank you for choosing Sony.

      Best regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these noise cancellation wireless headphones for my boyfriend & he loves them. As do I he can listen to his music, watch his shows/movies on his phone or laptop and I don’t have to hear it lol. It’s great... He even talks on his phone & face time calls with the headphones. Love the silence. A win win

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loubunz, Excellent! We're glad to hear that your boyfriend loves his new noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Erin Sony_US

  • Sony XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony WH-1000XM4 is a good one, highly recommended.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Raagha!
      Thanks so much for the feedback and for recommending them to others.
      We are thrilled to hear that you are having such a great experience with your WH-1000XM4.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Best in their class!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones imaginable. I use them almost daily, they sound excellent for wireless, and they are a total gamechanger on airplanes, subways, and riding passenger in a car. They're pricy, but you cant beat em!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven,

      Amazing! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Fire sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These the best head phones i’ve ever gotten def cop

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianA, Thank you for sharing your amazing experience with your new Sony WH1000XM4! We're glad to hear that this headphones have lived up to your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Excellent Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wonderful, both sound and noise cancellation. They are replacing an older model WH-1000XM3, that broke just as the warranty expired. I hope these last longer, as they are the best for blocking airplane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikee,

      We regret to hear about what happened to your previous headphones. You made the right choice in upgrading to the WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the headphones during a ten-hour trip to Europe. Superb noise canceling coupled with easy access to the airplane's entertainment system made the flight a relatively good experience, much more comfortable than I have sufferied in the past. I recommend these Sony headphones unreservedly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrPang,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones especially for the price drop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that has been said about the sound and build quality of these sony headphones is completely true. Great fit and feel. I came from the xm3s so its very minor in terms of an upgrade from the previous version. I wouldn't have grabbed them if it wasnt for the massive price drop. But the app the is necessary for at least the first Bluetooth connection to a device is meh. Its tries to make it easy to connect and modify the settings but its messy. It was alot simplier to connect to the headphones through my Bluetooth settings. But once that's done, everything works well and its becomes simple to customize settings and do system upgrades. If you dont wanna spend the money on the newest version and still have a great listen experience, get these headphones. Just have some patience first using the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestCust21, thank you for the detailed and amazing review of your new Sony XM4! Glad to know you like the comfortable fit and overall performance of your Sony headphones. And good to hear you were able to get through the initial setup to make the Bluetooth pairing easier. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gym, I completely zone out and vibe to the music

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, JesusE! We're glad you find these headphones in your activities. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Good sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease connection via Bluetooth, sound quality and noise cancellation with cushioned comfort over the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sosa,

      Great! We're glad that you like the Bluetooth connectivity, sound quality, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

Page 274, Showing 5,461-5,480 of 12,583 reviews
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