Customer Ratings & Reviews

I bought Sony headphones 2 years ago. I know my geek squad protection just ended for my Sony headphones but you must know about this dangerous product. I had them charging and they started smoking and melted. I have pictures.

Verdict. Simply put, these are perfect in almost every way. They are comfortable, the sound is exceptional, active noise cancellation is the best I’ve heard (or not heard in this case?!), the touch controls are very cool, and finally, the app takes it to the next level of customization and automation. Perfect! Setup. I was able to setup these headphones on an iPhone and a Samsung Galaxy through the app, and have them setup simultaneously. The setup with the app was very easy, taking literally just seconds. As soon as the headphones connected, the app installed a firmware update and then the headphones were operational. Easy! Sound. Music truly sounds exceptional with these headphones. I think it is a combination of the awesome ANC and hi-res audio wireless capability. One can truly get lost listening to music with these headphones. The other really interesting aspect of these headphones is that you can let yourself get lost in the music because the headphones will take care of the rest: reducing ANC to let you hear ambient sounds when you are walking, letting you hear announcements at the airport, and stopping the music and turning on hear-through when you start talking. Amazing!! App. The app is simple and it just works. I haven’t experienced any glitches. There are sufficient options to make it really useful, without the inclusion of bloatware. Before these headphones, I had another nice pair of ANC headphones, but in this case the app really take these headphones to the next level because of the options and automation. Game changer! Automation. By far, the coolest feature of these headphones is the automation. The headphones pause the music when you remove them. You can program ANC based on location or activity, and then the headphones will automatically switch. You can quickly activate hear-through by touch the right earcup with your hand. Touch and hold to activate a voice assistant that actually works. The headphones have a sensor that analyzes air pressure and shape to optimize sound! And again, my favorite feature is speak-to-chat, which automatically pauses the music and turns on hear-through so that you can carry on a conversation. I have mine set to be less sensitive so it is not triggered by soft voice, and I have it set to resume music after 15 seconds. Bespoke! Buttons. The headphones have minimal buttons… two to be exact. The rest of the controls are done by touching the surface of the right earcup. I thought I would hate this feature, but it works really well for me and I like it more than buttons because I don’t have to look for a button. I just slide my fingers on the earcup and it does what I want. One of the physical buttons is the on/off/pairing button, and the other button controls the ANC, and that button is customizable. Say what?! Accessories. The headphones come with a really nice zipper case that minimizes the required space. The case includes an airplane adapter, an audio cable, and a charging cable. Nice! Things I love: - Exceptional sound - Amazing ANC - Very comfortable for a few hours, even if you wear glasses - Touch controls are really cool and work well - Speak-to-chat is very convenient - Battery life of 30 hours! - Fast charging gives you 5 hours of play back in just 10 min of charging Things I don’t love: - The only thing that could be better is the transition between the two different devices connected to the headphones. Based on the devices that I use, I have to disconnect one device to connect to another one. Conclusion. These headphones are the best I have ever used. They are not cheap, but they are certainly worth it for all that they offer. Really well done Sony!

They only work well on the Latest BT , i was having the Audio bug out on 4.1 when it says 5.1

Stopped working after a few months not worth it. Perfect when first purchased until sound started whirring and wheezing and unlucky me didn’t put insurance so now to see if the manufacturer warranty can be of help.

The Sony WH-1000XM4 headphones are among the top tier options for anyone seeking premium sound quality, excellent noise cancellation, and superior comfort. They build upon Sony's highly regarded WH-1000XM3 model with enhanced features and performance, making them ideal for music lovers, frequent travelers, and anyone in need of a top-notch audio experience. Key Features: 1. Industry-Leading Noise Cancellation: The WH-1000XM4 offers some of the best noise-cancelling capabilities in the market. Whether you're on a plane, in a noisy cafe, or commuting, the headphones effectively block out external sounds while allowing you to fully immerse in your audio. 2. Exceptional Sound Quality: Sony delivers crystal-clear audio with deep bass and well-balanced mids and highs. The 40mm drivers produce a dynamic soundstage, making these headphones great for all genres of music and media. The LDAC and DSEE Extreme upscaling enhance compressed audio, giving it a richer sound. 3. Long Battery Life: With up to 30 hours of battery life on a full charge, the WH-1000XM4 easily covers long flights or extended listening sessions. A quick 10-minute charge gives you an additional 5 hours of playtime, making them ideal for people on the go. 4. Comfort and Build: These over-the-ear headphones are lightweight and comfortable, featuring soft, cushioned earcups that allow for long hours of wear without discomfort. The foldable design makes them easy to store and travel with. 5. Smart Features: The WH-1000XM4 includes a range of smart features like adaptive sound control, speak-to-chat, and auto-pause when you remove the headphones. Multi-point connectivity allows pairing with two devices at once, which is highly convenient for switching between tasks. Performance: The combination of Sony's noise cancellation, powerful audio, and the comfortable fit makes these headphones stand out in daily use. The customizable noise cancellation adjusts to your environment, ensuring that you have a distraction-free listening experience, while the sound profile suits both casual listeners and audiophiles alike. Downsides: - Price: These headphones are on the premium side, making them a significant investment. However, the features and performance justify the price for many users. - No Water Resistance: The WH-1000XM4 lacks water resistance, which means they may not be ideal for rainy conditions. Must know: The Sony Headphones Connect app enhances the functionality of Sony's wireless audio devices, including the WH-1000XM4, by offering various customization and control options. Here’s what the app provides: 1. Adaptive Sound Control: - Adjusts noise-cancelling levels automatically based on your activity (e.g., walking, sitting, or running) and location. You can customize these settings for different environments. 2. Sound Customization: - "Equalizer": Fine-tune your sound with a customizable equalizer. You can adjust bass, treble, and mid-tones or select from preset sound profiles. - "DSEE Extreme": The app activates Digital Sound Enhancement Engine (DSEE) Extreme, which upscales compressed audio files to near high-resolution sound quality. 3. Noise Cancellation Settings: - Fine-tune the level of noise cancellation. You can allow specific ambient sounds (like voices or announcements) while blocking out unwanted background noise. 4. 360 Reality Audio: - Set up and optimize "360 Reality Audio", Sony’s immersive audio technology, which gives a spatial sound experience. The app helps you calibrate this by analyzing your ear shape via photos. 5. Speak-to-Chat: - Enable "Speak-to-Chat" mode, which automatically pauses your audio when you start talking. The app allows you to adjust the sensitivity of this feature. 6. Multi-Device Management: - Manage multiple paired devices and easily switch between them using the app. 7. Battery Status: - Check the battery level of your headphones, as well as track how much battery time you have left. 8. Firmware Updates: - The app allows you to update your headphones' firmware for new features and improvements. 9. Touch Control Customization: - Customize the touch controls on the ear cups, such as skipping tracks, adjusting volume, or accessing voice assistants (Google Assistant, Alexa, or Siri). 10. Activity Log and Sound Settings Memory: - Save custom sound settings and recall them easily based on activities or routines. Verdict: The Sony WH-1000XM4 headphones are a top choice for anyone who prioritizes outstanding noise cancellation, superior sound quality, and long lasting comfort. Whether you're using them for music, podcasts, or calls, they excel in nearly every category. Despite the premium price, their impressive feature set and performance make them well worth the investment for those seeking high-quality wireless headphones.

The Sony WH-1000XM4 headphones are excellent in every way. The noise-canceling feature is top-tier and noticeably blocks out background noise, making them perfect for travel, work, or studying. Sound quality is rich and well-balanced with deep bass and clear highs. They are very comfortable to wear for long sessions, and the battery life easily lasts all day. Bluetooth connectivity is fast and reliable, and the controls are intuitive. Overall, these headphones feel premium and are absolutely worth it. Highly recommended.

Navigating college life demands a reliable companion, and the Sony WH1000XM4 Wireless Noise-Cancelling Headphones have become my go-to study buddy and personal sanctuary of sound. The sleek silver design is a fashion statement in itself, complemented by plush ear cushions that make them perfect for long study sessions or impromptu dance parties in my dorm. With noise cancellation that turns chaotic environments into my study haven, these headphones deliver a mini-concert experience with crisp vocals and powerful bass. The 30-hour battery life is a game-changer for busy students, and intelligent features like touch controls and proximity sensors add futuristic convenience. The multipoint connectivity caters to multitasking, seamlessly switching between devices. In the grand symphony of college chaos, the WH1000XM4 headphones are my conductor, blending style, comfort, and top-notch tech for the ultimate college companion. Whether studying, chilling, or vibing, these headphones are a must-have for tuning in and out. Trust me, your ears will thank you.

These phones are light, comfy, sturdy and have great noise cancellation. Battery life is adequate and sound quality is pretty nice. The sound distorts slightly at max volume but I’m not hard of hearing yet so I would never listen at that level. These are one of my favorite traveling headphones. I wish Sony would have kept this build quality and upgraded the sound and technology instead of the subpar xm5 design. Xm6’s are not a good price to performance upgrade from these. Knocked one star only due to these being older generation without some newer perks available. If you can get these new and on sale, in the market for good traveling noise cancellers, worth it!

These headphones are amazing. My use case, however, requires that I can hear what is going on around me though. If you require the same thing, I recommend the AirPods Max or Anker Soundcore Q45 for their amazing transparency mode clarity.

These headphones are an absolute game-changer! They offer impressive noise cancellation, are incredibly lightweight, and I was lucky enough to grab them on sale. I carry them everywhere—whether it’s to school, on flights, or during bus rides. The comfort level is outstanding, making them perfect for long hours of use. I highly recommend them! Noise Cancellation & Sound Quality The noise cancellation is quite effective, especially when music is playing, as it blocks out most external noise. Without music, you can still hear some ambient sounds, but I personally don’t mind since I usually have my music on anyway. Design & Features I love the sleek, smooth design and the effortless sliding adjustment on the sides. There are two buttons: one for power and another with multiple functions—although I haven’t explored it fully. When pressed, it announces the time, reads text messages, and provides battery updates. I’m sure it offers even more features, which I plan to explore soon. Portability & Comfort This is the first pair of headphones I can comfortably carry everywhere. They come with a protective case, but I often just wear them around my neck—so lightweight that I sometimes forget they’re even there! They have that perfect balance of being lightweight yet solid, giving off a premium feel. Bonus Perks The package included six months of free Amazon Music, which is a great perk for some users. I mainly use Spotify, but it’s a nice added bonus for those who prefer Amazon’s platform. Overall, I couldn’t be happier with this purchase. These headphones check all the right boxes—comfort, quality, portability, and features. If you’re considering getting a pair, I’d highly recommend them!

The Sony WH-1000XM4 is Sony's latest flagship over the ear wireless noise cancelling head set. They retail for $350 US and is now available. I do have to say that I had to upgrade from the M2 and wow, what a difference. Right away, I could tell how much they have improved the noise cancellation (NC). They added a feature that allows how much ambient noise you want to allow via the app. Another new added feature is, "Speak-to-Chat", which automatically stops the music and allows in ambient noise once you begin to speak. Its pretty crazy. Then after you stop speaking, the music resumes playing. I have noticed here they need a little work in this dept. It takes about 15 seconds for the music to resume. But also, if you cough or sneeze, the music will pause then the waiting begins again. But you can disable this feature via the app. I find it annoying if i have to clear my throat or sneeze. Another great feature they have added to the M4, is the ability to pair the headset to 2 separate devices via bluetooth. This is very convenient, so you don't have to unpair the headset just to use it for another frequently used device. Phone and tablet for example. The switch is automatic but if you decide to switch to the other device while using both devices, you will have to do it through the app. These 2 added features are what stood out the most to me. There are a lot of features that are great with these headphones. The sound is very good. There are several presets available for you to choose from and a custom mode for you to make any changes to your liking. I did a comfort and "ear fatigue" test. I wear glasses so this is very important to me. I was able to wear the set for 6 hours straight before I started to feel any discomfort. The ear cups are lined with the very soft foam that evenly distributes pressure. Other features include, Google Assistant and Alexa are built in, hands free calling, music control by hand gestures on the outside ear cup, nice travel case, 30 hour battery life (from full), USB-C charge port, and connection accessories included, (see my pics). Charging the headset for about 10 minutes will give you about 5 hours of battery life. (I say 5 hours very loosely). Over all, in my humble opinion, this is the best NC wireless headset on the market. Are they worth the price? Absolutely!

Sony's WH-1000XM4 over-ear headphones have garnered acclaim as the pinnacle of audio engineering and noise-cancellation technology. As an enthusiast of immersive sound experiences, I recently had the pleasure of testing these headphones, and I must say, they exceeded my lofty expectations. Here's my detailed review: Sound Quality: The sonic performance of the WH-1000XM4 headphones is nothing short of breathtaking. Equipped with 40mm drivers and Sony's proprietary audio technologies, these headphones deliver a rich, detailed soundstage with crystal-clear highs, lush mids, and deep, resonant bass. Whether you're listening to your favorite music, watching movies, or immersing yourself in a gaming session, the WH-1000XM4 reproduces audio with exceptional clarity and fidelity, elevating your listening experience to new heights. Noise Cancellation: Sony's industry-leading noise-cancellation technology sets the WH-1000XM4 apart from the competition. With dual noise sensor technology and Adaptive Sound Control, these headphones analyze your environment in real-time and adjust the noise-cancellation settings accordingly, ensuring optimal performance in any situation. Whether you're in a crowded airport, bustling city street, or noisy office environment, the WH-1000XM4 effectively blocks out external distractions, allowing you to enjoy your music with uninterrupted focus and immersion. Comfort and Design: Comfort is paramount during extended listening sessions, and the WH-1000XM4 excels in this regard. The plush, ergonomic ear cushions and lightweight design ensure a snug and comfortable fit, even during marathon sessions. Additionally, the sleek and minimalist design of the headphones exudes sophistication and elegance, making them a stylish accessory for any occasion. The intuitive touch controls on the ear cups allow for effortless navigation and customization of playback settings, while the foldable design and included carrying case make them convenient to transport and store on the go. Battery Life and Connectivity: The WH-1000XM4 boasts impressive battery life, with up to 30 hours of continuous playback on a single charge. This ensures that you can enjoy your music all day long without needing to recharge frequently. Furthermore, the headphones support Bluetooth connectivity and NFC pairing, allowing for seamless wireless connectivity with your favorite devices. The inclusion of multipoint pairing enables you to connect two devices simultaneously, ensuring hassle-free switching between your smartphone, tablet, and laptop. Additional Features: Sony has packed the WH-1000XM4 with a plethora of additional features to enhance your listening experience further. The headphones support high-resolution audio formats, including LDAC and DSEE Extreme, for unparalleled audio quality. The built-in voice assistant compatibility allows for hands-free control of your music and notifications, while the Speak-to-Chat feature automatically pauses playback and activates ambient sound mode when you start speaking, ensuring seamless interaction with your surroundings. Conclusion: In conclusion, the Sony WH-1000XM4 over-ear headphones represent the pinnacle of audio excellence and technological innovation. With their unparalleled sound quality, industry-leading noise cancellation, and luxurious comfort, these headphones offer an immersive listening experience that is second to none. Whether you're a discerning audiophile, frequent traveler, or professional seeking the ultimate in audio performance, the WH-1000XM4 headphones deliver in every aspect, making them a worthy investment for anyone who values premium sound quality and superior craftsmanship. Overall Rating: 5/5

I think you would be hard pressed to find a better set of headphones right now. The noise cancelling alone makes these worth it. Sony has piled features onto this that you didn't know you needed. Very smartly designed features too. Whether it's little things like having your phone and computer paired via Bluetooth at the same time, or how they pause your music when you take them off your head. Extremely helpful stuff. They said amazing, are comfortable to wear for a very long time, and the battery life is almost shocking. I've had the WH-1000XM2 headphones for a while now, and while they are still amazing, these add more features that make them surpass any other pair of headphones I've personally ever used. Once you open the box and go through the quick setup, you know you're in for a treat. The noise cancelling will adjust to your current surroundings and can ever "remember" your locations to set different noise cancelling settings depending on where you're currently at. They also calibrate to your personal head/ear shape. I noticed an immediate difference after they were adjusted. They have excellent sound reproduction and clear bass. The touch controls are extremely intuitive and if you're like me, you won't ever want to go back after using them. The smart listening technology works well, but I think my favorite new feature is the sensor inside them that will pause what you're playing if you take off the headphones. While they work well when speaking to someone with them still on, I often still take them off, just to so I don't seem like I'm not paying attention to them. This makes my life that much easier just automatically pausing my music so I don't have to scramble to open the app if I need to quickly speak to someone. Battery life is incredible with these. I'm getting the advertised 30 hours, and I really love the fast charging. You really can get 5 hours of battery life out of a quick 10 minute charge. Truly impressive. I mentioned earlier that I really liked the ability to connect to two devices at once. I think the only down side of this is losing the LDAC support. Maybe this can be changed in the future. My only other complaint, is that the included USB cable is probably the shortest cable I've received with any device. It's only a couple inches long. The plus side of that is that all accessories fit inside the case neatly. And the case is very nice itself. It's colors match the elegant look of the headphones themselves - sleek black with bronze accents. There are other great features included as well, but some that I don't typically use in my day-to-day, like the Google Assistant (or Alexa/Siri, if you prefer). I don't use the assistant too much while I work, which is when I'm primarily using these headphones. I also use them when I travel, but I'm not doing much of that right now, of course. The bottom line is that if you're looking for a pair of headphones and these are within your budget, you will absolutely not be disappointed. Pros: Elegant design, excellent sound and noise cancelling, smart features, refined over previous (already great) previous models, fast charging, long battery life Cons: Losing LDAC when pairing more than one device, extremely short USB cable

Arrey yaar, if you’re looking for headphones that make the whole world go silent, these Sony WH-1000XM4 are still rocking it! Even after all these years, they’re like that evergreen Bollywood classic—never goes out of style. Noise Cancellation: Simply next level, bhai! Whether you’re on a flight , stuck in Chennai traffic , or chilling at home with kids shouting, these headphones will make you feel like you’re in Himalayas. Sound Quality: Bass is punchy, mids are clear, highs are smooth—perfect for your Arijit Singh playlist or even some EDM beats. Audiophiles might complain a little, but for most of us, it’s paisa vasool! Plus LDAC support for high-res audio—wah, kya baat hai! Battery Life: Solid, boss! 30 hours with ANC on, and if you’re in a hurry, just 10 minutes charge gives you 5 hours playback. Fast charging FTW! Smart features like Speak-to-Chat and multipoint pairing make life easy—switch between phone and laptop like a pro. Comfort & Design: Super comfy for long sessions lightweight, and foldable. Downsides? No water resistance and thoda bulky for small bags. Also, no aptX support—par chalta hai. Pros: Killer ANC Great sound Long battery life Smart features Cons: Bulky No water resistance No aptX Bottom line: If you want top-class noise cancellation, solid sound, and smart features without burning a hole in your pocket, WH-1000XM4 is still a hero! Should I make this even more desi with Hinglish phrases and Bollywood references, or turn it into a fun Instagram caption with hashtags?

These are some of the best headphones you can ever get. If you are trying to decide between these and another option, get these! Materials are great, battery life is great, sound is great, ANC is great, it's comfortable, it looks good... you won't be disappointed.

I finally upgraded to the XM4s, and they live up to the hype. If you travel or work in a noisy office, these are a life-changer. • Noise Canceling: Absolute magic. They block out engine drone and office chatter better than anything else I’ve tried. • Sound Quality: Crystal clear highs and deep, punchy bass. The "Speak-to-Chat" feature is super convenient for quick conversations. • Comfort: Extremely lightweight. I can wear them for a 5-hour flight without any "ear fatigue" or pressure. • Battery & Tech: The battery lasts forever (30+ hours), and the multi-device pairing works flawlessly between my laptop and phone. Verdict: Even with newer models out, the XM4s offer the best balance of features, comfort, and price. If you value silence and great audio, just get them

Had them for less than 3 months and the charging port nearly caught fire

Sony WH - 1000XM4 headphones are an absolute game - changer in the world of audio. The moment I put them on, I was impressed by their comfortable fit. The soft ear cushions and adjustable headband ensure that they can be worn for hours without discomfort, whether I'm on a long - haul flight or just having a relaxing day at home. The noise - cancelling feature is simply outstanding. It effectively blocks out a wide range of sounds, from the rumble of airplanes to the chatter in a busy coffee shop. I can fully immerse myself in my music, podcasts, or audiobooks, free from external distractions. Audio quality is top - notch. The bass is deep and punchy, the mid - range is clear, and the treble is crisp. Whether I'm listening to classical music, energetic pop, or hard - hitting rock, every track sounds amazing. Bluetooth connectivity is seamless, and the battery life is more than sufficient for my daily use, lasting for days on a single charge. In conclusion, the Sony WH - 1000XM4 headphones are well - worth the investment. They combine comfort, functionality, and excellent audio performance, making them one of the best wireless headphones on the market.

In the premium over the ear noise cancelling headphones, it really comes down to Sony or Bose... With the WH-1000XM4... the improvements are noticeable. Improved ambient noise support, increased comfort while reducing pressure over the ear, top notch noise cancellation and this new cream color choice! Super light weight, great battery life, sleek carrying case, USB-C charging and a touch control that will have a learning curve to it. Compared to the Bose, Sony has the better bass at the price point, but you can't go wrong with either or. Thanks.

The lifespan of the product is not good. The noise cancelling mechanism on the right side gave out not long after purchase. It started making weird beeping noises from one side due to this issue.