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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 19. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM4/B
SKU:
6408356
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 12644 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 12,644 reviews

  • Great for under 200$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little old but for under 200$ they are a fantastic deal and a great gift!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, Zuccaro!

      We are so pleased to hear that you feel the WH-1000XM4 headphones represent a fantastic deal for under $200! While newer models are available, the XM4 continues to deliver industry-leading performance, and we agree that it makes for a great gift and an exceptional value.

      It's rewarding to know that this headset continues to be a favorite among our customers.

      Thank you again for sharing your experience and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Best Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. I would 1000% recommend them to anyone who is looking for a pair that are durable, good quality and look amazing.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelR, Awesome! We are so glad to hear that you are happy with the overall performance of your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Thing thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good and durable too, I wish the charger was longer, but overall it was a good thing to grab first if you didn’t have a pair before

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akash,

      We’re glad the WH-1000XM4 is serving as a great first pair of premium headphones and that you're finding them durable for daily use! While the included 20 cm (approx. 8-inch) USB-C charging cable is designed for portability, you can safely use any longer, high-quality USB-C cable you have at home to make charging more convenient. We hope you continue to enjoy the industry-leading noise cancellation and long battery life. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    top headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the headphones. The quality is top notch and the sound cancellation is much superior.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseV, we're glad you love your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walk to work and I've gone through a few pairs of headphones but these have been the best I've had

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SethM, awesome! We're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Airpods Max Who?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An alternative to the airpods max. A lot cheaper and better sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erica, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We're glad you are enjoying everything about these headphones, especially the amazing audio quality and you like the reasonable price. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    The Best Noise-Cancelling Headphones so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are awesome!! The quality sound are the best that i had tested. The Noise-Cancelling are powerfull You can connect two bluetooth device at same time, that feature are so util.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlos,

      Perfect! We're glad that you are enjoying the sound quality, noise canceling, and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Superb sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence of getting either the xm4 or the xm5 ultimately the design of the xm4 appeal to me more

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamNguyen,
      Thank you for the 5-star rating! We're delighted to hear you like the superb sound quality and stylish design of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Tim R.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while I cut grass on my tractor, and they work great. I only hear a hum when the blades are cutting the grass.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GEprofilerange, Fantastic! We're very happy to hear you're enjoying the exceptional noise cancellation of your new Sony headphones. That's a testament to the great noise cancelling feature that Sony has built into the Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is perfect super glad I made this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nathaniel, Thanks for the 5-star rating! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Not to loud, but good enough for most.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Sounds Good. Max volume could be better though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi datboidago, We're very grateful for this positive feedback! Good to know you appreciate the comfortable fit, good sound quality, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • amazing quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this headset i take it everywhere with me. especially great on long road trips

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lindsg,

      Thank you for choosing Sony!

      We're excited to hear that you love your WH-1000XM4 headphones and take them everywhere with you. Knowing they’re your go-to companion, especially on long road trips, means a lot to us. Thank you for sharing how they enhance your journeys—we’re grateful to be part of your adventures!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Outstanding headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I’ve ever had, if I could rate them higher that 5 stars I would.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielD,

      Perfect! We're thrilled that you are having a great experience with these headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Great Sound in Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound…reasonable price. I had planned on buying Bose but, was pleasantly turned on to these by a crew member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Louise, awesome! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Noise cancellation great, microphone, not so much.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have survived daily use of a college student over 12 months. Noise cancellation is great. The microphone isn't the best. While, they have served it's purpose and lasted a year, even on sale, they were pricey. If we had to do it over, we probably would have purchased the Bose for the better microphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ileanie,

      Thank you for the review and regarding the microphone of the headphones. Please be assured we take this feedback very seriously and continuously strive to improve our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Value for money by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift. Does everything as described. Sound quality and unique features are great.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenarthurM, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with the features and incredible sound quality of your WH-1000XM4 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM4! Thank you so much for choosing Sony! -Jess Sony_US

  • Very good value for the product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift and they love it. The ANC works too well! Couldn't hardly hear anything.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexH,
      What a perfect gift! It's nice to hear that they love your gift and appreciate the ANC of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Sony XM5 and they feel cushioning and comfortable but this XM4 they are overall better and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day,alexeirs89!
      Wow! Thank you for sharing your feedback. We're glad that you are satisfied with the overall quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Noise Cancellation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling by far the best thing. I don’t think the build quality is that great. Don’t like the folding ear piece. Music quality is good. Price is great.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMAN, we're glad you like the noise canceling feature and sound quality of our product. We appreciate your feedback regarding built quality of your Sony unit. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    BUY THEM NOT THE M5s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best in class noise-cancelling technology and amazing sound. Buy them. The M5s do not fold and sound the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohannesD, We appreciate the 5-star rating and we're glad to hear that you like the quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig Sony_US

Page 312, Showing 6,221-6,240 of 12,644 reviews
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