Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A game changer! I have sensory issues and these headphones really help!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Contribute2chaos Awesome! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Buy these headphones.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do an incredible job of eliminating sound and produce high-quality audio for listening to music. They're worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luke, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough, Good enough, Good enough, Good enough,Good enough,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrvingP,
That's a very concise review, and we're happy to take "Good enough" five times as a strong endorsement! We're thrilled the WH-1000XM4 headphones are meeting your needs, whether you're enjoying the industry-leading noise canceling, the excellent sound quality, or the comfortable fit for all-day listening.
Thanks for choosing Sony.
Best regards, Eliab
Hey em quick!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for studying and long trips! Also the ANC on these things are best out there!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackP, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
No brainier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of researching, I came to a conclusion to buy these. They sound great and have numerous smart features that are handy. I totally recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richy,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
REVIEW
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing quality. Loud background noise and they easily eliminated all of it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelenaS, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Really enjoy them. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Julian,
Great! We're delighted to hear that you are enjoying your WH1000XM4. Your recommendation is highly appreciated and Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life
Works decent for what it is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is great with a phone. However it doesnt perform as one would want with a PC. This is really good for plane rides and the battery life is really freaking awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dillon, we're glad you like our product. We understand your feedback regarding using the unit with a pc. Please follow this link when connecting the unit to a pc:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752736.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Awesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have awesome clarity and if i want to have no disturbances i can with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherB, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Forever Customer Returns
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made sure to upgrade to the newest set, and wow! The noise cancellation and 360 Audio experience blows me out of the water! Love these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaptainInsaneO,
Awesome! We're glad to hear your satisfaction and enjoyable experience with your new headphones. Nice to hear you love the noise canceling features and 360 Audio of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.Looking forward to your continued support and thank you for trusting Sony! - Kris
- Pros mentioned:Sound quality
Nice present
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my son for a Christmas present. He uses them all the time and says the sound is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wedo, We are so glad to hear that you are happy with your WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony wireless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sony with 2 device connections! I have the earbuds but, these enhance the sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DBdagger, Thank you for the amazing review! We're very happy to hear you like the excellent sound quality and multpoint connection function of your new Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Very good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is so good, it makes me wanna headbang so hard but cant because the headset is gonna go flying. Thats the only negative side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paupau,
We're glad that you like the sound quality of the headphones. Your feedback about the fit is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you can hear every beautiful production detail omg i love music and these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zero, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Solid headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat this for quality and price. Great quality and noise canceling works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BernardB, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound ..silent when music is nit playing nice quality..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bellar2001, It is nice to hear that you found your best headphone! We're delighted to know that you are pleased with the audio quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Craig
- Pros mentioned:Sound quality
The best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone that I used, I got 2 year with them and I change the cushion once
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GustavoT, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great for noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and the noise cancelling is exactly what I needed. My only issue is that they do hurt my ears after a couple hours. Also, I wish that instead of tapping the sides to change the settings, it was a button because it's easy to accidentally change settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saturn1998, Thank you so much for the 4-star rating! We are so glad to hear that you are happy with the noise cancelling and overall performance of the headphones! You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.Try lowering the volume or take a break from wearing them for a while. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Perfect when flying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for a friend. User travels often so this headset with the noise-cancelling feature worked perfectly on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leslie,
You made the right choice! We're glad that your friend is enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as gift for my wife. She has loved every second she’s has worn these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cavin,
Very nice! We're glad to hear that your wife loves the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David