Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the noise cancelling feature and the quality of sound from the speakers. Works great practicing drums.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antenna,
Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, battery life, just wish it did better switching between Apple devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan, Thank you for the 5-star rating! We're very happy to hear you like the great built quality and long-lasting battery life of your Sony WH1000XM4. We appreciate your feedback about switching between apple devices. The WH1000XM4 has Multipoint Connection feature that allows you to easily switch between devices, however, it is not applicable to two apple devices. The multipoint feature is recommended to use the following devices:
• Walkman® player (or other music players) and a smartphone
• Two Android phones
• Android phone and an iPhone
• Phone and a computer
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort
Noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and really work ! Easy to set up and control with iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyH, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Outstanding headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are outstanding. I never realized how amazing noise cancelling technology can be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HomeComputer,
Awesome! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Noise Cancellation Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A proper active noise cancellation device I have ever used
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaideepReddy, Awesome! We're glad you like the excellent noise cancellation of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Sony vs Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits better than Bose and with easier to set up and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertT, Thank you for sharing your thoughts and experience so far using your Sony WH-1000XM4. We're glad you love the exceptional comfort, ease of setup, and use, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Dude&his sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones for everything use; school and personal; podcasts or music..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mommiex3boys,
Thank you for the 5-star rating! We're glad you like the headphones for your daily activities. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and sound quality. When paired with a good music app, these are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NighNight, Thank you for choosing Sony! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Representative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but the headphones are a little big for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever! Sound awesome especially with music. But they really do it all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikelanjello, Awesome! We are so glad to hear that you are enjoying your hew WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Over the ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great fitting and sounding headphones. Love the noise cancelling feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mirrorless, Awesome! We are glad to hear that you are enjoying the noise canceling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
He Loves It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought for my son in law for Christmas as he absolutely loves them. Great sound and no outside noice to be heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scarlett,
We're thrilled that your son-in-law is enjoying these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Good headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I use. The sound so good while playing music and i also use it for playing video games too. Recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AppleLover,
Great! We're thrilled that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound…ease of use and just great purchase. You get what you pay for.. and these are quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyR,
Great! We're glad that you like the sound quality and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them these headphones are just what i expected . Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanG, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Headphones Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the XM3 and everything is just much better. Sound is amazing. Best noise canceling in any set I’ve used. Must buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BostonLawyer, Wow! Wer'e thrilled to hear you've upgraded to your new Sony WH-1000XM4. Good to know you're enjoying the sound quality and noise canceling feature of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good bass for a wireless headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it since I can adjust the audio settings using tge app. And Good bass for a wireless headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorge,
Awesome! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Wonderful product 4.75/5. BUT audio calls 4.5/5.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very good product. Does everything. Not completely satisfied with audio call quality when compared to the equivalent bose headphones. But it does it better than the XM3s. Audio calls-> 4.5/5 And they're very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arun, we're glad that you feel comfortable when using these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the call quality is greatly appreciated. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Sound quality is great, noise cancellation is AMAZING. I'd buy this again and again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saif Great! We're pleased to hear that you like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! They’re an amazing pair of headphones and look super cute too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cinthya, We're glad that you love the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay