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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
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  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Alt View 19. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM4/B
SKU:
6408356
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 12590 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 12,590 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    XM5

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for noice cancelation and sound is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dream,

      Perfect! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Max's review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and nice noise cancelling capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudeM,

      Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Works ! Best ANC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset out there money can buy! Been using it for more than a year now. Works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irfan, You've made a great choice! We're very pleased to hear you're enjoying the industry-leading noise cancellation of your new Sony headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Excellent cancellation noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control features ,Excellent cancellation noise, Excellent sound. I'm happy with the choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mason, Awesome! You've made the right choice! Good to hear you're enjoying the industry-leading noise cancelation, excellent sound quality, and intuitive controls of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice Good sound Lack in the extras you have to pay !!! Good anc

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cesarvz, Thank you for your awesome review! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Great anc and sound. So so call quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good and anc works great. However, the mic quality is not the best. I had to disconnect it fir phone and conf call because it was not clear ok on the other side.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi matheosw, Glad to hear that you are happy with your new WH-1000XM4! If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. This will provide a better experience while receiving phone calls using the WH1000XM4.

      Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Great sound. Easy to use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cans. Try to find them on sale. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VicC, Fantastic1 We're pleased to hear you like the great sound quality and ease of use of your new Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    can't hear you, I have my headphones on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best over the ear noise cancelling headphones ever, I use them on plane rides and they are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evan,

      Great! We're glad that you found the perfect noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony x4000 is the best headphones I ever got. Noise canceling

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salim, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, a bit of music leakage over 50% volume but very expensive

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello mariG,
      Thanks for the review and we'r glad that you are satisfied with the audio quality of our WH1000XM4. Please make sure that you wear the headphone properly and making sure that the earcups are covering your ears. You can try and adjust the headband of the XM4 to avoid sound leakage. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Best ANC headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and hands down the best active noise canceling you can get in 2020. Comfort is average.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omid,

      You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would spend so much on headphones. I actually like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi B1988, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice head phones very quiet once u put it on never heard outside noise after that amazing is the word

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy, Thank you for the 5-star rating! Good to know you're enjoying the industry-leading noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Noise Cancelling Earmuffs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really cancel out the noise and what streams through them is very clear. Excellent!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Friends,

      Awesome! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Great phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, especially amazing for international flights. It's like traveling in first class.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sashaohio,

      Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Top notch product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd generation set I have bought, they are extremely good and I use them when I fly all the time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PPNH,

      We’re so glad to hear that you’re enjoying your Sony WH1000XM4 ! It's fantastic to hear that this is the third generation set you've bought and that they’ve been extremely good for you. Knowing that you use them all the time when you fly is great feedback and much appreciated. We're thrilled to know our products are making your flights more enjoyable. If there’s anything else you’d like to share or any suggestions you have, we would love to hear from you. Thank you for choosing Sony! -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Easy pairing, great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very easy to pair with two different devices simultaneously

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marden82, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Best ANC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class ANC. In addition, their quality is great! These are fantastic over ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loganw, that's awesome! We're glad you're enjoying the exceptional noise canceling feature and overall quality of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise-canceling works great, very comforting. I like the color as well.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sahr,
      Thank you for your purchase and for your feedback. We're so happy that you appreciate the superb noise canceling capability, comfortability and color of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was exactly as describe and work great

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MichelD,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 30 hours of battery, a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation. We are sure you'll be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

Page 432, Showing 8,621-8,640 of 12,590 reviews
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