Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are exactly what I needed! They have great sound and the ANC works great at my job where there is some consistent production noises. I have been using them for a week now and am not disappointed at all. They comfortably fit over my ears without looking too bulky. I only wish I had noticed that the black color had rose gold metal accents instead of bronze.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KAITLYNT,
That's excellent feedback! We're thrilled the WH-1000XM4 headphones are the perfect tool for your job, delivering both great sound and effective Noise Cancelling to deal with production noise. We're also glad they offer a comfortable and non-bulky fit. We appreciate your specific note on the accent color and will certainly keep that in mind as we continue to refine our product aesthetics!
Thanks for choosing Sony.
Best regards,
Eliab
Worth the Money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for a long flight for vacation. I'm super satisfied with it because I need up sitting near a crying child. Totally worth it. I use it every day, from my train ride to work to the gym. One thing that I'll say is that when working out, it can get a bit sweaty.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kory, You've made an excellent choice! We're thrilled to hear you're enjoying your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Simple Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the quality of this Sony headphone. The noise cancellation on this headphone is top notch. I’ve read reviews stating this doesn’t connect to two devices at once or that the multi connections doesn’t work well but I’ve not had an issue with that at all. I’ve also used this with FaceTime calling. For some reason it there was a slight lag in the headphone connecting for the first two times, but afterwards it worked just fine. They’ve also been tested in making reels for IG and worked just fine. The sensitivity on the speak-to-chat is a little high, so I’m looking into tweaking that if possible. I can cough and it picks up the sound. That may work for some and not for others. I’m still exploring all the features but so far, I’m really satisfied with my purchase. *The charging cord is not shown but its not a very long cord. I suggest getting a separate charging cord for this device. That’s not a deal breaker for me. Its just a cord but totally up to the purchaser based on their individual needs. *I may update later once I’ve used my headphone for more than six months.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StaceyC, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are amazing!!! The noise canceling works even before you play any music! I live in a really loud house and these drown out the sounds so good!! Not to mention that the features are super easy to use and you can customize the sound through the app. You get a really nice case with the headphones, as well as a cable if you don’t like them to be wireless. The only issue I have is that whenever I call someone on my I Phone, the Bluetooth disconnects, but it’s not too much of an inconvenience to connect back to Bluetooth through the call. These are so good and I highly recommend them, I’ve never been in so much peace!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianB, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Best Buy Sells a Great Sony Headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphone sound and excellent reliability and performance over 4 months! Battery duration is truly unbelievable. Best Buy sells the best in audio!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vick, Thank you for the 5-star rating! Good to hear you like the amazing sound, excellent reliability, and long battery life of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have beautiful sound right out of the box, and the ANC was noticeable and great, but not the best. My $50/$80 JLuxe headphones do better than these, which made me return them after two weeks of trying them as I couldn't justify the price point. Another note is, the color is a matte gray, not a shiny pearl color like it shows, which was small disappointment. For high quality sound that can immerse you, I recommend these but at the end of the day you're simply paying for the brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emgoosefraba, Thank you for your honest review. We appreciate the feedback on the WH-1000XM4. Thank you for choosing Sony! -Carl
Wonderful purchase!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeeeee these headphones. Noice cancellation is amazing and the sound quality is great. I wish they fit a little lighter but I might just have a smaller head. The color is beautiful and they battery lasts forever. I truly recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gina, we're glad you love the noise canceling feature and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have AirPod pros but wanted some headphones with better noise cancelation since I travel a lot. These did not disappoint. Very comfortable and easy to use. I like how easy it is to adjust settings with the app. Beat headphones I’ve used so far. The blue color is beautiful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadNewman, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Noise cancelling isn't amazing & headphones too bi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First con: they're a bit lose on my head, and I even have them the smallest they can possibly be. I don't know if that's just a me thing and just found out I have an extremely small head, but its annoying. Second con: the full noise cancelling isn't as good as I expected it to be. Maybe my expectations were too high, but I was hoping that I wouldn't be able to hear anything. No birds chirping, no dogs barking, no roaring of fans or airplanes. But I can. And yes, I made sure the headphones were on the noise cancelling setting, AND I did the noise cancelling personalization, which actually made the noise cancelling worse. Pro: I like that you can personalize the instrumental. It really gives more life to the music than other headphones! Pro: aesthetically, I think they're very cute. I had bought these for work, and I was looking forward to tuning out my loud office (and noisy roommates) but alas, it doesn't really help with that. I mean, the headphones DO have good sound quality, and the noise cancelling isn't bad at all, it just didn't live up to the hype! I even looked into it to see if it was a me problem, but Sony states themselves that there are some noises that won't be cancelled out. So that part was on me, which is why I give them a four instead of a three. Still a good product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaM,
Thank you for the review. These headphones features an adjustable slider (left and right) to ensure comfortable fit. The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. Although noise is reduced, it is not completely canceled. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got these for me on my 55th bday. I’ve never owned a good set of headphones and I love these! The noise canceling feature is great. I’m able to tune out the noise behind me as I’m bowling!
I would recommend this to a friendIncredible sound awesome style for all times!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great use for my benefit. The purchase was worth it and I would recommend this product to people who are looking to invest in high end and sleek headphones for everyday use. The headphones include an incredible noise cancelling system and provide the best quality of sounds for your music, audiobooks, and anything else you can think of!! The headphones come in 3 different astonishing shades of color that go with almost any outfit you can put together. The microphone system is also great and is very helpful for taking meetings for work or even just calling a friend or family!! Overall I think the purchase was very worth it and im looking forward to future new products of Sony that will be just as amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SonyBuddy! We're happy to hear that you are impressed with the Sony WH1000XM4 Wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. I love the features it comes with (hand over the right side will increase ambient sound to allow you to hear what’s going on). I also love that the app allows me to change the audio equalizer. I love the Excited equalizer (just enough bass and clarity). However, the I did experience some discomfort wearing these headphones. But it’s because my ears are used to in ear earbuds. So if you’re transitioning to over the ear headphones, it may feel weird at first. But after a while, I’ve gotten used to it. They are also super easy to set up, I had no issues. The battery life is also too notch. Absolutely love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyG, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound quality. Adaptive sound control (adjusts noise cancelling based on environment).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tricia,
Thanks for sharing your thoughts on the WH-1000XM4 headphones!
It's great to hear that you're enjoying the sound quality and thanks for mentioning one of the standout features of these headphones: Adaptive Sound Control—It’s designed to be a really convenient tool, automatically adjusting the noise canceling settings based on what you're doing, whether you're sitting, walking, or on a train.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Really good headphones
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wear them everyday. Only complaint is the noise cancelling kinda disorients me. Not really for me. But I just turn off the noise cancelling and I'm good to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RyanN,
Thank you for choosing Sony!
We truly appreciate your positive feedback on the WH1000XM4 headphones. We're thrilled to hear that you wear them every day. Your insights on the noise-cancelling feature are incredibly valuable to us, and we're glad you've found a solution that works perfectly for you.
Best regards,
-Fred
SUPERB Quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is like literally Legit!! Oh my gosh! First, as you can see on the 2 photos, colors might change visually in the picture, that's why I put a flash when I took it on the 1st picture. That is the real color. A grayish stone color. Looks fab! Second, the quality is superb. When you put it on, the noise cancelling feature is on point. It does its job. When you listen to music, it gathers the sound including base etc so you can hear all dynamics perfectly. When I watch a movie, I was in goosebumps as it really feels I am i theatre. Holy molly!!! Must buy and will recommend it to my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianV, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Sony xm4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the top right here and you can’t change my mind. One of the best sounding noice canceling headphones. But they shine amongst others because they are lightweight and the touch controls bring that next level plus the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gvbrio, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Satisfying punchy Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Satisfying punchy bass. I tried XM5 and Beats Studio Pro but XM4 is superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, Thank you for your awesome review! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! Thank you for choosing Sony! -Carl
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones. Probably the best sounding that I’ve ever heard and very comfortable not to mention unmatched noise cancellation. Very customizable eq so good for all music genres and tastes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShreyasM, we're glad you like the sound quality, comfort and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
10/10 recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling feature has been a life saver. I love that you can customize to your daily routine. Comfortable to wear. Battery life lasts a good amount of time. Charges quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezz,
Perfect! We're glad that you like the noise canceling function, comfort, battery life, and charging function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
GET THEM
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really nice headphones, they are very quick at charging and the battery life lasts me for days tbh and the sound is amazing. super worth the money plus they're cute!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jr16,
Thank you for sharing your honest review of our Sony WH1000XM4. We are very pleased to hear that you like the sound quality, the design, how quick to charge the battery and how long the battery last. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco