Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Love Them
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say enough positive things about theses. Great sound and super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erik, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
No head soreness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Beats and normally uae my Samsung earbuds. These are the best headphones I've ever had. Battery life is better than I've had, wear them at night for 6-7 hours and battery usage has only gone down from 100% to 80%. Sound is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flipper, That's awesome! We are glad to hear that your Sony headphones are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Awesome headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They are perfect for flights and for studying. As well as for train rides. The noise canceling is ideal and the sound is lovely. The battery is also relatively long lasting. I’d recommend for anyone looking to experience their music/sound in a great way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbigailT, We are happy that you are having a great time travelling and studying while using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Better than the Bose QC35 II
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a pair of Bose QC35 IIs with these headphones, and I would say that while the Bose headphones are very good, the XM4 is superior in nearly every respect, with regard to ANC effectiveness, sound quality, bass. I'm a little annoyed, with long hair, with the double-tap to pause feature though, it takes a few tries to get right sometimes, and I miss having an actual button for that like with the QC35 IIs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trav, thank you for upgrading to your new Sony WH-1000XM4! We're very happy to know you're enjoying the incredible noise canceling feature, great sound quality and bass of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Shaggy’s Sony Headphone Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones especially the noice cancellation option. A++
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RoyJ,
Perfect! Thank you for your time writing this honest review. We are truly happy that you like the awesome noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
GYM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re really comfortable in the gym, but of course I would wish the volume could go louder, but for the prize and for how thorough they are, they are really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeviM, Thank you for your comment! We're delighted to hear that you're enjoying the outstanding performance of your WH-1000XM4 headphones, particularly during your workouts at the gym. Your feedback regarding the loudness of the headphones is greatly appreciated. Thank you for choosing Sony! - Romeo
Phenomenal, Worth Everything.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never worn a better pair of headphones ever. Truth. The simplicity and ease with controlling, the long long battery life, the comfort, the durability, everything. This is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArielleD, That's amazing! We're thrilled to hear you appreciate the simplicity, ease of use, excellent battery life, comfortable fit, and robust design of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Great sound and quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife and I share office space so I needed some quality NC headphones. I was looking at another brand until the associate told me to listen to these before I made my decision. So glad I listened to his advice. Have to add that I have Cauliflower ear and most cheap over the ear brands kill my ears after a few minutes. Not the case with these, I sometimes forget that I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best sounding headphones, with one annoying issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying I loved the Sony XM4's. They were very comfortable, easy to use, and sounded great. They could pair with 2 devices at once, so I could use them with my Iphone and Macbook together. I ultimately returned these though due to an annoying hissing sound in the right ear cup. I had tried many things to correct it, but after looking it up online, I saw many people with the same issue. The problem is with the way the noise cancelling corrects for quiet environments. If I deactivate the noise cancelling, the hissing goes away. However, I bought these to be ultra quiet. Hopefully Sony with correct this issue so I can buy an updated version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duckies,
We're glad that you like the comfort, user-friendly functions, sound quality, and multipoint function of the headphones. It's unfortunate that you had to return it because of a hissing sound. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
Great sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best head phones I’ve ever owned. I waited for the price drop and when they finally went on sale I bought them. They fit nice and snug around the head and sound quality is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mjanko,
Nice deal you got there! Thank you for your purchase and we are happy that you are pleased with the sound quality and the comfortable design of our XM4. Thank you for choosing Sony! - Marco
Superb, Premium Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever owned!!!!! I use them in the bus and train regularly, and I hear very little background noise. The feature set is unparalleled! These headphones hold a charge for 2 weeks when used only a few hours daily. The voice text notifications, voice battery power indicator, and built-in Google Assistant are super useful features I'd never had on headphones before. If you can afford these, buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PollyGlot, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones top notch sound quality great fit and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. So comfortable, great sound , great sound canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Happy,
Awesome! We're thrilled to hear that you're enjoying your WH1000XM4! It's wonderful to know that you appreciate its comfortable design, outstanding sound quality, and excellent noise canceling capabilities. Thank you for the fantastic five-star review and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphone for the gym and they’re the best. I love they’re long lasting battery. It takes a lot of movement for the headphones to fall off. They’re great and I definitely recommend these headphones if your trying to go the gym or even gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusG, Awesome! We are glad to hear that you are happy with the battery life of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Phenomenal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with these headphones I use them daily!! Would recommend purchasing these if you’re looking for a good pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tickler,
Thank you for choosing Sony!
We're excited to hear that you're in love with your WH-1000XM4 headphones! It's fantastic to know that you use them daily and that they've been a great purchase for you. Thanks for the recommendation!
Best regards,
-Fred
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. The noise cancelling is great though does hurt my head after a while because it applies pressure. The fitment is quite good. But I give it 4 stars because recently I have had a problem, the headphones will randomly disconnect from my phone. It doesn’t happen often but if it didn’t happen at all, I would give this product 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianJ,
Thank you for hsaring your honest review o our WH1000XM4. We're glad that you like the fit and noise canceling capability of our XM4. We regret to hear that you are having issues with the connection. You may check these links to resolve this issue.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204575
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best Headphone Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They’re nice to use around the house when I’m cleaning, when I’m working and needing to concentrate, or if I simply want to lounge and listen to music. They’re comfortable. The sound is awesome. I like how you’re able to use the google assistant. I contemplated going for the beats because of their price, and I am happy I didn’t make that mistake. These are more expensive, but they are well worth the money spent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SummerTime,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is really good and sound leakage is nonexistent. The only thing is somethings they can fall off because they are a little to big. But overall I love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexaP.
That's fantastic to hear! We're thrilled you're loving your Sony WH-1000XM4 headphones and that their noise canceling and sound isolation are hitting the mark for you. We appreciate your honest feedback about the fit. While we design our headphones for a comfortable experience for a wide range of users, we understand that head size and shape can vary, and sometimes they might feel a little big.
It's great to know that, despite that minor point, you still love them overall! Thank you for your 5-star review and thanks for choosing Sony!
DiegoV
Quality Sony product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve purchased a lot of headphones over the years and can say that these are really great. Main use of them right now is for gaming and they are super clear with excellent clarity. Noise canceling capability is top notch. Very comfy fit; not too loose or too snug, fit just right. I can see these last for years to come — great quality. You are definitely getting what you paid for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katie, We're glad that you chose this WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Best bluetooth headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable. I can even sleep on my side with them. it charges with USB C, which is awesome because of the many usb c devices I have. The touch gestures, auto pause when taken off and noise cancellling on these are just some of the features that make it so great. The only negative thing is that it doesn't feel or look all that premium. I guess the lightness of the headphones had to come at a cost from somewhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nykwon, Thank you for your amazing feedback! We're glad to hear you like the comfortable fit, USB-C, touch controls, audio detection, and industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam