Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Bass, Sound quality
The best noice cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The automatic ambient sound control is one of the coolest feature in these headphones thats really convenient and helpful when you want to enjoy music in a crowded area. Its handy since it can be folded and carried around easily in a pouch. I personally enjoy the sound quality in all my sony headphones. The bass might be slightly better in the bose 700 but its usually hard to tell the difference. These headphones are absolutely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandeep, we're happy to hear that the Ambient Sound function fits your needs perfectly. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Best bluetooth headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable. I can even sleep on my side with them. it charges with USB C, which is awesome because of the many usb c devices I have. The touch gestures, auto pause when taken off and noise cancellling on these are just some of the features that make it so great. The only negative thing is that it doesn't feel or look all that premium. I guess the lightness of the headphones had to come at a cost from somewhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nykwon, Thank you for your amazing feedback! We're glad to hear you like the comfortable fit, USB-C, touch controls, audio detection, and industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Quality sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift to my dad. He really liked it. The sound is amazing and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maureen, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great value 4.5 star
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this a 4 only because the app is a little buggy. Has dual pairing options but the switches are not consistent. Headphones themselves are really well built and still top tier considering this is a dated model.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your detailed and insightful 4-star review, ReidS!
We are very pleased to hear that you find the WH-1000XM4 headphones to be "really well built" and that the quality remains "top tier" even as a long-standing model. It's rewarding to know you appreciate the quality and performance that defines our 1000X series.
We also appreciate your honest feedback regarding the app and the consistency of the dual pairing switches. We continuously strive to improve the user experience, and insights on the app performance and feature consistency, like dual pairing, are incredibly valuable as we develop firmware updates and future models.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Same Great Headphones as Before... but Better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones after owning a pair of the first generation of these head phones for 3 years with heavy use (~100 hrs/week). These were super light, but still feel as durable as the last pair. The sound and noise canceling are still great! Being able to finally pair with 2 devices is a great addition. However the speak for turn off NC is kinda useless. Thankfully you can turn that off. I highly recommend these headphones! They're great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DomIGuess, we appreciate your recommendation. You defintely made the right choice. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Best product in that price..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Bose quiet comfort which is of same price but these are happy to use, more comfortable, more clarity and good surrounding sound.. but need more clarity in some formats..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kanna,
We are very glad to hear that you are enjoying the comfort and sound clarity of your new headphones, especially when compared to your experience with other brands in the same category. Delivering a superior "surrounding sound" experience is exactly what we strive for with our noise-canceling technology.
Thank you for choosing Sony and making us a part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Quality Sony product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve purchased a lot of headphones over the years and can say that these are really great. Main use of them right now is for gaming and they are super clear with excellent clarity. Noise canceling capability is top notch. Very comfy fit; not too loose or too snug, fit just right. I can see these last for years to come — great quality. You are definitely getting what you paid for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katie, We're glad that you chose this WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Battery life, Sound quality
Not for long hours
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about 2 weeks and hopefully counting. But my only complaint is it hurts the top of my head. Everything else is awesome! Pros: -Good noise canceling -Good sounds -calls are clear and good -2 bluetooth (this could get annoying sometimes too, cause they tell you every time it connects/disconnects) -great battery life -nice looking headphones Cons: -Hurts the top of my head and ears (when I have my glasses or wears them too long) -Annoying how it goes to ambient mode when you start talking (not good if you like to sing along to music) Honeslty not sure if it's worth the price tag, but it does help me study better at home, as my neighbors likes to party alot.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Asada,
We appreciate your review of the headphones. We're happy to hear those positive remarks. Make sure to adjust the headband for maximum comfort and fit. You do have the option to turn off the Speak-to-Chat function (Hold 2 fingers to the touch sensor control panel once again until you hear the voice guidance say, “Speak-to-chat deactivated"). You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html
~Ralph
- Pros mentioned:Sound quality
Good headphones.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and have excellent sound quality, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BOOB,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM4 headphones are working well for you and delivering excellent sound quality. Your recommendation means a lot to us, and it encourages our team to keep providing premium audio products that enhance your listening experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great Quality Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchase this headphone, I did a lot of research on it. I tried several other competitive brands (Bose, Beats, etc). This headphone has better quality even though it's pricey. It blocks off all the surrounding sounds. The ear pieces are very comfortable. It doesn't squeeze your head or ears. I would recommend it to anyone. You won't be disappointed. It's worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theresa, Great! Glad to hear that your research was worth it! We are so glad to hear that you are happy with the overall performance of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Would recommend 10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves the color and the sound on these! It s great buy and helps her on school trips or plane rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashley,
Thank you for choosing Sony!
We're excited to hear that your daughter loves the color and sound of the WH1000XM4 headphones. It’s wonderful to know they’re making her school trips and plane rides more enjoyable. Thank you for sharing this with us—it’s rewarding to see our products supporting memorable experiences.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality, Weight
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC headphones for the price. Paid $278. Lightweight and comfortable-easy long time wearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Odysseus,
We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sony headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set of headphones this sound quality is exceptional the fit the overall design perfect.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones with all the newest features on the market. Noise cancelling is under then Sony 1000xm3, but can be improved in next OTA updates. Cushions are super comfortable, however, people with big ears can feel some discomfort. Swipes/taps will not work with gloves in cold weather. Sound quality is one of the best on the market, bass is great but not too deep comparing with some bass-oriented models like beats studio.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect for everyday use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are a replacement for my older Sonys and they work great! Noise cancelling is solid and I use them for work and school. No problems at all, and I am able to connect it to two devices with no issues. The app is very intuitive with great settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neil,
This is definitely a great choice for an upgrade! Nice to know that your new headphones suits your needs and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Kris
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I’ve ever had. The comfort and sound quality are unmatched and the ability to pause noise canceling with just holding your hand up to the earphone is very convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndyT, Amazing! We're thrilled to hear that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
AWESOME SOUND!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones that I've ever put on, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Electronicssgeek,
Thank you for choosing Sony!
We’re excited to hear that the WH1000XM4 headphones have delivered such an exceptional audio experience for you. Your high recommendation means a lot to us and motivates our team to continue crafting products that bring enjoyment and quality to our customers’ lives.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
amazing headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had beeen using airpods before this and i will never switch back. The noise cancellation is amazing and also the battery life is excellent. Also was a great price for what i got.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Haldan, we're glad you like the noise canceling feature and battery of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
The best keep getting better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have now had the XM2, XM3 and now the XM4 models of these headphones and they never fail to impress me. It is hard to make them a lot better for sound quality and comfort but Sony adds mild tweaks every model to make them that much better. The noise cancelling is fantastic. We just got back from an airplane trip to Florida and when we got off the plane my wife said "Wow, that kid behind us was annoying" and I said what kid? Never heard them. Pros: Sound quality. Very even and balanced and if you have personal preferences you can manage that on the EQ in the app. Bluetooth range and pairing. Easy to pair range at least 30 feet even thru walls Comfort. They do seal around the ears well and after a long wearing period I do get some "ear sweats" but they are never uncomfortable. Noise cancelling is superb Able to cup your hand over right earcup to hear someone talking to you. Sensor that detects when you remove the headphones and pauses the music. (new for XM4) Adjusts noise cancelling depending on what environment you are in. Very intuitive and easy to use app for adjustments and tweaks. Case is well built and looks classy and they do hold up well. Cons: The only thing I can say I do not care for is the speech recognition that pauses the music when you speak. If you just clear your throat the music will pause but it can be easily turned off in the app. If you are looking for a pair of high end headphones with noise cancelling I cannot recommend these enough. You will not be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mrkato, Awesome! Thank you so much for your continued support for our Headphones! We are so glad to hear that you are happy and satisfied with your new WH-1000XM4's comfort, noise-cancelling, and Bluetooth functionality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Weight
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to multiple devices. Light weight and comfortable to wear for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whatclos, Great! We're glad that you like the lightweight, comfort, and Multipoint connection. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin