Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality, Weight
sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, very good noise cancellation, light weight, beautiful design, fair price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robs, we're glad you like the design and the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Sound quality
Awesome headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They are perfect for flights and for studying. As well as for train rides. The noise canceling is ideal and the sound is lovely. The battery is also relatively long lasting. I’d recommend for anyone looking to experience their music/sound in a great way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbigailT, We are happy that you are having a great time travelling and studying while using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Good Quality for an older model
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My go to headphones for traveling. It has Great noise cancellation and I love the ability to set my own EQ on the app. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazzy,
That's wonderful to hear! We are delighted that the WH-1000XM4 headphones are your preferred travel companion, and that you are utilizing the excellent noise cancellation and the customization options available in the companion app to enhance your listening experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Excellent Headphone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy about my recent purchase. These Sony headphones have great sound, were very easy to set up, and are extremely comfortable to wear. Highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeyD22, Perfect! Good to hear you're satisfied with the great sound, ease of setup, and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Peak (on sale)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome, I use these to jump rope and relax on my patio. The noise canceling is awesome and does its job. My son has autism and uses the ANC when he's in large crowds. My favorite feature is the quick ambient mode, simple hand over the right headphone and you can have a quick conversation, even lowers your music volume for you, hand off and it goes right back to the volume you had it and noise canceling on. The app works like a dream. Only complaint is it's slow for the app to recognize the headphones are on, but could be my phone or my lack of patience lol Worth the price when on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddyRo,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you and your son are enjoying the noise canceling function, ambient sound, and Quick Attention Mode of the headphones. Your feedback about the app is greatly appreciated. Make sure that the app is updated. You may also want to restart your mobile phone.
Hope this helps. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Excellent service excellent price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JyotiK, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
The best headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!! They are very comfortable, have really good sound, and do a great job of cancelling noise. I have 2 pair and have purchased 2 other pairs for gifts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2Play, we're glad you love our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass, Sound quality
She loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My own personal review of the pair I purchased for myself gave these a lower rating because they pinched my head too much, this review is for the pair I purchased for my GF. She absolutely loves them and uses 3-4 a week. She says the bass thumps and its very clear. She likes being able to put her hand over the earmuff and for the noise cancellation to stop. The sound she says is great and she plans to use these for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LDaniel, we're glad that your GF enjoys using these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We hope that you'll also have the same experience with the headphones. ~Ralph
- Pros mentioned:Comfort, Sound quality
Just do it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Best headphones ever!!! Super comfy, the features are great and the sound is BOOMING! Very clear!!! I also use them as a gaming headset with the aux, perfect!!!! I traded in the WF-1000XM4 earbuds for these, I really loved the size of the earbuds and the sound, but my ears just aren’t meant to put things in as I had discomfort after only an hour, there’s no discomfort with over the ear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koshetos,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Happy with the order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, light weight, good battery life and excellent sound quality. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Farddds, nice! We're glad you are very happy with your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass, Sound quality
Best Headphones on the Market for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is better than my old Bose QC ll's and rival the AirPod Pro's which provide a better seal only because of the in ear design. Sound quality is and bass on the XM4's is better as well. Good for the type of music I listen to and I love that they give you an equalizer to really fine tune to your preference, Touch controls took some getting used to but work great and really give the headphones a nice look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OAG1717,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Comfort, Sound quality
As good as advertised.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of over the ear ANC headphones. Comfortable on my ears and no headaches from 2-3hours of use. Easy to use. I’m not an audiophile but the sound and ability to customize the settings via app allowed me to enjoy my podcasts and music without any disappointments. My wallet enjoyed the extra savings from picking this up on a sale. Looking forward to using the ANC feature on a plane when the pandemic is over.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wunon1fit,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Best pair of over the ear wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably one of my best purchases this year. As a musician and producer, I have to give credit to Sony on this pair of headphones. The sound is phenomenal and the noise canceling works great. The frequency response is great and I like the app you can adjust specific frequencies if you want to change how they sound. The battery life is super great. It was worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ishy33, Glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Incredible comfort and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version which my wife quickly took ownership of. As soon as the XM4s released I knew I’d be grabbing a pair. It’s had to improve on perfection, but Sony somehow has. Sound is incredible, extremely comfortable for long listening sessions, and the gestures to navigate songs is intuitive. Hands down worth the money, especially when you can grab them on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sandz,
Great! We're thrilled that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Softest, Most Comfortable to Wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear glasses, and find most standard headphones uncomfortable. These are excellent for form fitting softness. The sound quality is great. My only issue with them is the headphones smell like chemicals. That's a deal breaker for me, but not for my spouse.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renej,
Thank you for taking the time to share your feedback. We're very glad to hear that you find the WH-1000XM4 headphones comfortable, especially while wearing glasses, and that you're enjoying the great sound quality. We are truly sorry to hear about the chemical smell you experienced. That is certainly not the experience we want for our customers, and we understand why that would be a deal-breaker for you. We take the quality and materials of our products very seriously, and we'll be sure to pass your comments on to our product team for review.
Thank you for considering Sony products!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great set of active noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for extended use. Larger than average sized head and felt great during 11 hour flight. Noise cancellation works well and sound quality is excellent. Sony’s version of Apple’s transparency mode doesn’t work quite as well, but at nearly half the cost I see no reason to splurge for the AirPod Max headphones over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aFineMess, Thank you for the awesome review! We're pleased to hear you like the very comfortable fit, excellent noise cancelling feature and sound quality of your Sony WH-1000XM4. We appreciate your feedback about the transparency or the ambient sound. You can adjust this setting according to your personal prefence using the Sony headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound qualityCons mentioned:Volume
Sound really good but possible glitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound pretty good but once I power up the headphones, the volume starts at around 75% up even tho I never leave or even use them at this volume level. Took back first pair because of this and the replacement did the same thing. So if they’re all like this, be careful when first turning on music after powering on headphones. Not sure is these split seconds of high volumes will damage headphones. Turning down the volume all the way after powering on doesn’t fix issue either. As soon as I first press play after powering on, that’s when the volume is way too high. And unfortunately, I have to press play in order to lower the volume.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy,
We're glad that you like the sound quality of the headphones. We do appreciate your feedback about the volume when turning it on. The volume level may vary depending on the source or device. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
No regrets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so amazing the color silver looks amazing and they are so comfortable to use the sound is amazing and the noise canceling is top tier the battery lasts long and I love the fact it has an option for aux which some headphones have gotten rid of usb-c is also a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alec, we're glad you like the comfort, noise canceling feature, battery life, and sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love then! They are clear and the noise canceling feature is great! Battery life is also great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chan, we're glad you love the noise canceling feature and battery of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfortable great look. Will repurchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review We're glad that you like the sound quality and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin