Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
My Sony Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit perfect, love the sound, easy to learn. A great purchase for me. When I need to be on a call the noise canceling is a great feature. I like that I can use the app to make changes. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mark,
That's nice! It's good to heat that you are enjoying the comfortable fit, awesome sound quality and most of all the noise canceling capability of our XM4. We're glad that you are pleased with your purchase. Using the Sony app will help you customize the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They cancel sound great, or at least softens loud noises, good sound quantity, they are really comfortable and I love the color. If you take them off it pauses what you are listening to and resumes when you put them back on. The only annoying feature is if I say something or clear my throat it pauses, but resumes about 20 seconds later on its own. All in all 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lacy, Awesome! Glad to hear that you are happy with the sound quality, comfort and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Awesome headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a headphone enthusiast by any means, but these headphones have been well worth the purchase to me! I mainly use them at school, and the noise cancelling feature is great when I really need to focus on an assignment. The equalizer feature on the companion app is nice because you can adjust the sound exactly as you like it. It might be better to wait until they’re on sale if you’re on the fence about getting them, but I personally love and recommend them!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lelia, Thank you for sharing your positive experience with the WH-1000XM4! We're thrilled to hear that the noise-cancelling feature helps you focus on your school assignments and that you enjoy the customizable sound through the equalizer on the companion app. Your recommendation and advice to wait for a sale if on the fence are greatly appreciated. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a great product. I love the ability to be able to simultaneously connect with two bluetooth devices without having to disconnect from one of them. The sound quality, and noise cancelling is superb. There are more features than I really use, but these headphones are exceptionally capable, and easy to use. I don't think they're quite as comfortable as the prior generation (which I also use), the cushion around the ear isn't quite as soft... but some people may like it a little more firm. But that doesn't mean that they're uncomfortable, just not quite a cozy as the XM3. For the money, they're great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi firstrule,
We're glad that you like the sound quality, multipoint, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the cushion is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. The noise cancelling is great though does hurt my head after a while because it applies pressure. The fitment is quite good. But I give it 4 stars because recently I have had a problem, the headphones will randomly disconnect from my phone. It doesn’t happen often but if it didn’t happen at all, I would give this product 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianJ,
Thank you for hsaring your honest review o our WH1000XM4. We're glad that you like the fit and noise canceling capability of our XM4. We regret to hear that you are having issues with the connection. You may check these links to resolve this issue.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204575
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 wIRELESS nOISE cANCELLING HAVE Very good quality. i WILL RECOMEND THIS ITEM.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierL!
Thanks so much for sharing your feedback on the WH-1000XM4 headphones. It is fantastic to know that you're finding the quality to be excellent and that you'd recommend them!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Best freaking headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best headphones I've ever used. The sound quality is IMMACULATE, the noise cancellation ✨ chefs kiss✨ will recommend to others frfr
I would recommend this to a friend- Pros mentioned:Sound quality
Happy holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy my appliances from Best Buy, I feel safe and they are quality products.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Super comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfortable fit! Easily paired with my devices. Would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Speechmommy,
We're glad that you like the sound quality, comfort, and connectivity of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great as a gift to yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for myself and I do not regret it! The sound quality is amazing and the time it takes to reach 0 charge is so LONG. Never had something that stayed charged for such a long while. 1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabrielle, Choosing these headphones will definitely be worth it. We're very happy to hear you give the WH-1000XM4 a try and it did not let you down. We're also grateful to know you like the superb sound quality and long-lasting battery life of the headphones. It sounds like we hit the mark with the WH-1000XM4. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Just as good as Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also have the Bose QC-35 and the Sony is just as good and even better on some features. I like the way it fits and looks. The only thing I like better on the Bose is that when I first turn it on it tells you which device it is connecting to. The Sony doesn’t. Also, I find the Bose easier to connect to a new device. Besides that, I’m very happy with the Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation with these headphones. Very good sound quality. A great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BryanO,
Thank you for your review! We are really happy to hear that the WH-1000XM4 headphones are delivering excellent noise cancellation and great sound quality.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Bass, Sound quality
Sony XM4
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best pair of over ear headphones I have ever owned yes they're expensive but the noise cancellation is superb the sound quality is excellent I listen to both rock rap and some techno and no matter what I'm listening to sounds great also hold its own with some pretty good bass we're definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeFran34, Thank you for the awesome review! We're thrilled you like the industry-leading noise cancellation feature and excellent sound quality no matter what type of music you're listening to.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great Bass! Runs a little hot on the ears, but over all really great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gian,
Thank you for your feedback! We are happy to hear you are enjoying the sound and bass. To help with the warmth during long listening sessions, we recommend taking brief breaks to let your ears breathe.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Sound goos. Shaking no.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of the music and comfort. It did not fit my head as well as i wanted to. However, i bought them to drown out noise while working and when im moving, so for its purpose it did wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaS, Thanks for sharing your experience with the Sony XM4 Wireless headphones. We're glad you like the sound quality. Make sure to adjust the headband slider to properly fit onto your head and ears. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Love these headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the original XM1 (I think that is what they were called) and I returned them because I did not find them comfortable and for the price ($350) was not worth keeping. Flash forward a few years and I am a believer! Very comfortable, even for hours on end, sound is great and can now switch between 2 devices. I highly recommend this and since they are (were) on a Black Friday deal @ $298 it is a great deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FRinLI, Thank you for giving the product a perfect rating! We're very happy to hear you appreciate the comfortable design, great sound quality and the ability to switch between 2 devices using the multipoint function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound definitely recommend to anybody thats looking for good quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoaquinB,
We’re thrilled that you’re enjoying the exceptional sound of your WH-1000XM4 headphones! It’s great to know you’d recommend them for their audio quality and industry-leading noise cancellation. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Great sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best head phones I’ve ever owned. I waited for the price drop and when they finally went on sale I bought them. They fit nice and snug around the head and sound quality is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mjanko,
Nice deal you got there! Thank you for your purchase and we are happy that you are pleased with the sound quality and the comfortable design of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort
Phenomenal, Worth Everything.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never worn a better pair of headphones ever. Truth. The simplicity and ease with controlling, the long long battery life, the comfort, the durability, everything. This is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArielleD, That's amazing! We're thrilled to hear you appreciate the simplicity, ease of use, excellent battery life, comfortable fit, and robust design of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best headphones for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pair of headphones for the money. Sound quality is great, but if you’re a person that likes bass then these headphones are not for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WinA,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH1000XM4 headphones and appreciate their great sound quality and value. Your honest note about the bass response is especially helpful, as it offers valuable insight into your listening preferences.
To enhance your experience, you can adjust the bass on your WH-1000XM4 headphones using the "Sony | Sound Connect" app. The app lets you choose from preset sound profiles or create a custom equalizer setting, where the "Clear Bass" slider allows you to increase or decrease the bass to your liking.
For a step-by-step guide, this video shows how to adjust the bass and equalizer settings: https://youtu.be/z9Ak6Z0qxz0?si=r4jBO5LentUDXc6j.
Best regards,
-Fred