Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 10101548
Customer reviews
Rating 4.7 out of 5 stars with 12581 reviews
(12,581 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
AMAZED AT SOUND QUALITY AND NOISE CANCELATION
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a gift for my son. He was amazed at the sound quality and the noise cancelation.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DapR,
We are beyond pleased to hear that the Sony WH-1000XM4 headphones were a gift for your son, and that he was amazed by both the sound quality and the noise cancellation performance! Delivering that level of audio immersion is what we strive for.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my son for Christmas after he broke his older pair at the gym. He loves these and requested the same exact ones! Loves the sound quality and charge life.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Diane,
What a nice Christmas present! We are delighted to hear that your son loves his WH1000XM4 and enjoying the superb sound quality and battery life of his XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've bought so far. Exceptional quality and noise canceling feature, very comfortable. I imagine these to be the perfect headphones for the winter. Will recommend this to a lot of friends for sure!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grace,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Battery life
Rated 5 out of 5 stars
Best headbanger bass headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being huge into edm heavy bass music, it was an easy choice to pick these! Best headphones ive ever owned and the battery life is good!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maeggy,
Good choice! We are very thrilled you chose our Sony WH1000XM4 and we are happy that you are enjoying the sound quality and long battery life of your new XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you very much for your purchase and for choosing Sony! - Marco
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
SONY OTE - Navy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always had a hard time buying over the ear headphones that didn’t cause ear pain after some time of wear and these are just so comfy, so lightweight, and super beautiful. Love them so much!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KriziaM, Thanks for the sharing your experience with the Sony XM4 wireless headphones. We're glad that you appreciate the design of the headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have ever used. I have an old version of Sony noise-cancelling headphones and was very please with their performance. But THESE are way better. The size, the quality, the way they hug your ears (you tend to forget you are wearing them) is awesome. I truly recommend them. The sound quality is beyond perfect.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Midi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Mer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound love the way they fit sound is anaxing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaR, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
sony WH1000M4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greet bass .noise cancelling is good my reiview this item for me is 1
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdselT,
We are thrilled to hear that you are enjoying the Sony WH-1000XM4 headphones!
It's fantastic that the great bass and the noise canceling performance are hitting the mark for you. We appreciate you making these your number one choice.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these very durable and great sounding
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaL,
It is most rewarding to hear that you are absolutely loving the durability and audio quality of your WH-1000XM4 headphones. We take great pride in building products that stand the test of time while delivering a premium sound, and we are thrilled they have made such a positive impression on you.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
LOVEEEE THEM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im so inlove with my headphones because they’re so loud and i love the noise canceling and they’re so aesthetically pleasing love them forever. battery life is amazing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeslyP,
Perfect! We're glad that you like the sound quality, noise canceling function, design, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Good quality headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headphones and nice packaging. Although the noise canceling is very intense
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannaB!
Thank you for your feedback on the WH-1000XM4 headphones. It is great to hear that you find them comfortable and appreciate the packaging.
The noise cancellation is designed to be powerful to help create a truly immersive listening experience, but you can also customize the level to suit your preference using the Sony | Sound Connect app.
We’re glad you chose Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Real does a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had sound cancellation headphones before. They were more than I wanted to spend, even on sale. But I am glad I did and wish I had got them years ago. These work well. Use them at gym, beach and even at home if watching something when I don’t want to bother anyone. Just about tunes everything out. My wife’s not crazy about that. ;-) Battery lifer is good but not great when compared to my previous Sony headphones. Not sure but maybe something to do with sound cancellation ?
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamB, Excellent choice! We are glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the XM3. Purchased the XM4 for my wife. Great spatial sound from our A/V receiver. The noise cancelling is superior. Comfortable to wear. Maybe the best headphones on the market. Sony quality!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamueljL, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After needing an alternative to in-ear buds that gave me issues, I moved back to over ear headphones with this set. The experience has been great so far. The sounds are rich and vibrant. Connectivity has been flawless. I have no regrets so far.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarkTank, Excellent! We're thrilled to hear you like rich and vibrant sound and seamless Bluetooth connectivity of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony = one of the best.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. I bought my girlfriend a pair of Klipsch on-ear headphones a few years ago that she used mostly for flights. Her ears would get sore, so I decided to give my brother the Klipsch and buy her a set of these. She loves them. They sound a bit better and have noise-cancelling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RTGOD,
You made the right choice in upgrading to the Sony WH1000XM4! We're glad that your girlfriend is enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Very Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the model before this thinking they would be the same and save myself 50$! Nope.. returned it a week later and got these! Hands down the best over the ear option! Great sound and great feel.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Haw6421,
That's great! We're happy to hear that you like the sound quality and you're happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones with great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones that I have ever used. Sound quality is great and sounds very lifelike without the over exaggerated bass. Very comfortable and easy to use controls.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamO, we're glad you like the ease of use, comfort and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound qualityCons mentioned:Price
Rated 5 out of 5 stars
best to get on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for what you’re getting, this is in line with the more premium wireless headphones however I cannot justify the msrp. I would say wait for this pair to go on sale if you really want it. There are more cheaper options but this is one of the best wireless headphones you can get on the market.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Thanks for sharing your 5-star review and experience with the Sony WH1000XM4. You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product works excellent, love using them for the gym and the sound quality is amazing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimmyc,
We are excited to hear that your WH-1000XM4 headphones work excellent! It is fantastic that you love using them for the gym and are impressed with the amazing sound quality. Thank you for sharing your positive experience and for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Great for the gym, traveling or even just noise cancellation.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Chrisx!
We are absolutely delighted to hear how much you love your WH-1000XM4 headphones! It’s wonderful to know that they are proving to be versatile and reliable for the gym, traveling, and general noise cancellation.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
















