Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 10101548
Customer reviews
Rating 4.7 out of 5 stars with 12452 reviews
(12,452 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever worn! Noice cancelling is amazing and they are much lighter than AirPods Max
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TylerJ, Great! Thank you for sharing your feedback and we're glad that you like our Sony WH1000XM4 for having an amazing noise canceling capability and lightweight design. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Rated 5 out of 5 stars
Spectacular!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and unbelievable bass, crystal clear and state of the art noise reduction. Spectacular head phones, best I’ve ever bought!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephB,
That's awesome! Thank you for the purchase and we're glad to hear that you like the bass and clear sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great sound, good feel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do enjoy the sound and the noise canceling feature. I like the “tap to turn on or off.” The “stop playing when speaking” feature is nice and helpful, except when you have a tendency to sing along haha! You’ll be really into a song and accidentally start to sing and the music shuts off. Maybe a good thing when youre in public? Haha! I do lovethe stylish keep-case with the rose gold zipper pull.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinWilliam, Amazing! We're very happy to hear you're enjoying the great sound quality, noise cancellation, and cool new features of your Sony WH-1000XM4.
Note:
The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident.
You can also use the “Sony | Headphones Connect” app to switch between enabled/disabled, change the sensitivity of the automatic audio detection, and change the time until the Speak-to-Chat mode ends. Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Incredible quality and comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to buy these instead of the AirPods Max - everyone was comparing AirPods Max to these Sony headphones. I can see why. The sound is incredible, setup is super easy with the app (on iOS), and it pairs with everything I own pretty easily. The noise canceling is really impressive. I didn't realize how much noise there was around me. Perfect for when I'm working and watching TV. Seriously, try pairing these to a smart TV with bluetooth and you won't be disappointed - it's like having a massive theater in your ears. They are pretty comfortable to wear, though after a few hours I noticed a bit of discomfort on the top of my head. Overall, not bad though.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmperorZona,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its design is greatly appreciated. Make sure to adjust the headband for optimum fit and comfort. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
SONY WH1000XM4 Totally Grrreat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones, there's alot out there but these Sony WH1000XM4 in my opinion take the top. Battery and all functions work like new and its been about 3 years since i bought them. I would recommend these to anyone from gaming too out at the gym.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ARIESMAN, Thank you for the amazing review! We're thrilled to hear that you consider the WH1000XM4 the top choice among headphones and that their battery life and functions are still performing like new after three years. Your recommendation for various activities, from gaming to working out at the gym, is greatly appreciated. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelation. Often times I forget I have these headphones on. They're so comfortable, even when I'm wearing glasses.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmericaM,
We appreciate the 5-star rating and we're glad to hear that you like the noise canceling and comfortable design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great noise canceling headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect pair of noise canceling headphones. Super comfortable and sound quality is excellent.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AidanD,
Perfect! Thanks for sharing your review and for the 5 star rating! We're glad that you are pleased with the noise canceling capability, comfortability and sound quality of our WH1000XM4. Thank your for choosing Sony! - Marco
Rated 5 out of 5 stars
Near Perfected Silence.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best comfort and Noise cancelling I have experienced. Took these camping and cancelled the rain fall on the tent and my roommate's snoring next to my face. Noise cancelling is so good you'll have to think when you breathe.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi somchay1851, Great! We're glad that you are enjoying the noise canceling feature and comfort of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Comfortable fit, super sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound, easy bluetooth hookup, comfortable fit, long battery life, nifty carrying case.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelW,
Perfect! We're very happy that you are enjoying the wonderful sound quality, comfortability, long battery life and easy Bluetooth connectivity of our WH1000XM4 as well as the nice carrying case. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
My Favorite Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best kinds of headphones I've owned EVER. The noise cancelling on these babies is amazing, and I can literally tune out anything I want especially in loud environments. Best purchase of 2024.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OniC, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Rated 5 out of 5 stars
Great headphones
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great sound quality, great noise cancelling. Can connect to 2 devices at once. Battery lasts a long time
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianC, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. They are great for the gym and for relaxing. I keep them on the tightest setting in the gym and then I will go up 1-2 notches for relaxing. The sound cancelation is awesome!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user971892, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Sony WH-1000XM4 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using Beats Solo, SoloHD, PowerBeats, and Studio 2&3, I decided to try out the XM4. After reading tons of articles and watching YT videos, I wanted to see for myself what the hype was about. It also helped that the price was lower for the holiday season. Whoa! It's insane that me having a bit of hard of hearing to begin with can distinguish new instruments in a song that I've heard hundreds of times while working out! I love music, but because of the sound these cans project, love for music and sound is more pronounced and renewed! It's insane, almost like I'm a fanboy again for music. I am super impressed. I'm a bass guy, but the balance of mids and bass seems to be just right! It doesn't matter what genre if music, the brilliance and artistry is impeccable now. Wow! The airplane adapter is cool to have, and the USB-C is a nice touch to keep up with modern times. ANC is solid, like literally smart headphones! It held its own against its successor, the XM5, which is a story in its own right.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LPHIE624, You've made an amazing choice! We're delighted to hear you like the excellent and balanced sound and bass, USB C charging feature, solid noise cancelling, and overall performance of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and good noise cancelling - very happy with this.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FawziaA,
Thank you for your purchase! We're delighted to hear that you are happy and satisfied with your purchase. It's nice to know you are enjoying the superb noise canceling capability and comfortable design of our XM4 headphone. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sound and has amazing bass and sounds way better than the airpods pros if youre wondering
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AhmedM!
Thanks so much for giving us your thoughts on the WH-1000XM4 headphones.
We are immensely pleased to hear that you're loving the sound and especially the amazing bass!
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
XM4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's actually great. Sound quality. Really comfortable when worn.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! You've certainly made a great choice, Abel! We are truly happy to hear about your satisfaction with the amazing sound quality, very comfortable fit design, and superb performance of your WH-1000XM4. Thank you so much for the perfect star review and for choosing Sony! - Romeo
Rated 5 out of 5 stars
All Day Comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home has caused a lot of confusion for a 40 year office worker. Juggling 2 cell phones, 2 laptops, and a landline between Zoom Calls on one PC and Teams on the other and then the doorbell rings created too much chaos. These Sony headphones are the solution. They solved all my work challenges with built in intelligence, but I got a bonus. At 6PM I open the Pandora app & ail away to Margaritaville. Fins up!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paddymack, That's amazing! Good to know that you've been enjoying the WH1000XM4 as your go to headphones for your work from home setup. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Best Headphones I've ever owned!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones... I find myself just trying to find reasons to wear them. The noise-canceling is near perfection. The sound quality is exquisite. This is actually my second pair... I, unfortunately, lost the first pair and It was a must that I replace them. If you are serious about the sound quality... I really feel that you can't go wrong with this pair within this price range.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
We regret to hear about what happened to your first WH1000XM4. Good to know that you already have a replacement. We're glad that you like its sound quality and noise canceling function.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Love them!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling and adjust well!! The app is also very easy to Navigate it.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilaC, Amazing! We're glad that you like the noise canceling and use of headphones connect app. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Noise Cancellation is Unmatchable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation! It has always been hard to beat Sony in this category. These will not let you down.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ryno!
We are absolutely thrilled to hear your high praise for the noise cancellation performance of your WH-1000XM4 headphones! It is incredibly rewarding to know that we continue to meet your expectations in this category, and we appreciate your strong confidence and recommendation.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
















