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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12471 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 12,471 reviews
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are absolutely sleek and stunning in design and the noise cancellation when I’m at the gym makes me feel like I’m the only one there. Amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mark, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Comfy headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I owned better than beats imo clear sound and amazing noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeR,

      Thanks for the fantastic review! We're thrilled to hear the WH-1000XM4 headphones are the best you've ever owned. We're glad you're enjoying the clear sound and amazing noise cancellation.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Sony XM4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve owned, the battery lasts weeks and fully charges in minutes I’ve had them for over a year now for the gym and they’re still like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones - def recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are reviewed as one of the market's best, so I had pretty high expectations. They're comfortable to wear, sound great, and look good. I would definitely recommend them. My only complaint is the passive noise cancellation works so well that it makes my ears warm.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TjSnell, Great! Good to know that you like the comfort, look, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have bought. Love the sound it is very clear. Very light and comfy fit for my big ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evyazh, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best over the ear headphones ever! They are super comfortable and stylish. I can workout without them falling! I love!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamO,
      Perfect! It'snice to hear that you are pleased with the design and comfortability of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    xm4 > xm5 : For the price and comfort, xm4 win.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had both the xm5 and xm4, and yes, the xm5 sounded slightly better. But not $200 better. The xm4 are also more comfortable for big heads like me, along with big ears. You can get these on a great deal (usually $250), which I am extremely happy with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicholas, Great! We're really glad to hear you're happy and satisfied with the exceptional comfort, amazing sound quality, and overall performance of our WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Superior quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of the headphones as well as the sound quality!! These are amazing! I especially love using them for travel and I never get tired of wearing them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BreannaN, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great sound great battery!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for traveling because it comes with a great case. The quality is very well and the sound is definitely premium. I was honestly surprised how long the battery lasts. So for me to say must-have item

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, Thank you for 5-star rating! We're glad you like the supplied carrying case which is perfect for travelling, excellent sound and premium built quality, and excellent battery life of your Sony WH1000XM4.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    SUPER Comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to drown out noise as I work from home and they did not disappoint! The headphones are very comfortable even after hours of use and the ambient noise feature is great. I initially went into the store thinking I would get a pair of Bose headphones, but am so happy I decided to browse around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sally, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Revolutionary headphone at its best version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are revolutionary. I can get work done at the office even with people having conversations a few feet away. You can go on a plane and can enjoy the movie. During the pandemic, we don't do these but the revolutionary technology still stands. On top of everything else, it has great sound. Other high end headphones assume some really quiet environment to sound good. I've had great sounds at 3AM in the morning off some high end headphones but daily noise it's just not that great sounding. With the Sony, you can hear the details in your music during the middle of the day, going for a walk on a noisy street (with safe walk only paths) or just for a nap. For all movies, I just use headphones now. Roku lets you watch a stream from your phone while watching on the TV and we just do that when we watch a movie together. These headphones give you peace and quiet when you need it and loud and noisy when you need them without bothering anyone else and letting anyone else bother you. Game changing technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkShr,

      Awesome! We're thrilled that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these for my daughter. She loves them. She just went on a flight and they were great with allowing her to jear her music over the airplane noise. They also maintain a charge long enough to last for her all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeA, You've made an excellent choice! We're pleased to hear your daughter loves the excellent sound quality, noise canceling, and long-lasting battery of her new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM4 Wireless Noise-Cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-1000XM4 Wireless Noise-Cancelling Excellent!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent!!,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Comfortable with great sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are in my opinion the best headphones money can buy right now. They are very comfortable and sound amazing, deep bass, clear mids, and clear highs. The highs aren't so sharp that they're ear piercing though but they are very clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie, we're glad you like the comfort and sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    I prefer Sony WH-1000XM4 over the others

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best noise cancelling headphones I have tried. Better than Bose or Beats at the same price level. These are comfortable. The mic is great for calls and zoom sessions. Then, when you need music the sound and clarity are the best without being overly base thumpy. The case is great too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill73,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best sound quality out of every one headphones out there, great battery life too. Ease of use with the gestures. No headphones come even close to these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and super comfortable. My daily headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great HPhones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb, robust construction great noise canceling, excellent bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie, Amazing! We're very happy to hear you like the superb and robust construction, great noise canceling, and excellent bass response of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set. The noise canceling is pretty amazing. Got it for my work from home office. Being able to connect to two devices at once is great. The mic could be a bit better, but works sufficiently well. Battery life is plenty sufficient. Got it on Black Friday sale, so price was reasonable. I only wish there was a mute button on the headset, which is the only reason I gave it 4 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zduris,

      We're glad that you like the noise canceling function, multipoint function, and battery life of the headphones. Your feedback about the mic and having a mute button is greatly appreciated.

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage grandchild wanted these as a gift. They are beyond a doubt the best headphones that could've been purchased. High Quality sounds, comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatherineA,

      Thank you for your feedback! We are thrilled to hear that your grandchild is enjoying their new gift and that the sound quality and comfort have exceeded your expectations.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US