Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
You can't go wrong.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these almost every day. I also have the Bose Quiet Comfort 35 II's. They can't hold a candle to the Sony's. The noise cancelling is first rate and they are very comfortable. for long term use. Love the ability to turn the noise cancelling off with the touch of a hand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi West,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Absolutely Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair that I’ve bought, one for me and one for my girlfriend! They hold up extremely well and the sound quality, noise cancellation and the comfort are all top tier! Highly Reccomend to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Nick! We are glad to hear that you are happy with your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable even for someone with a very large head. I wear a size 8-1/8 hat and this still fits well. Noise cancelling works as well as any other brand I have tried. the touch commands on the ear to control music and volume is extremely convient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, Awesome! Glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best you can get in this price range. Noise cancelation is superior to all others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cameron,
We're really happy to hear that you are enjoying your WH-1000XM4 headphones! It is most rewarding to know you are impressed with the noise cancelation feature.
The WH-1000XM4s are a fantastic choice and we've put a lot of work into making them so comfortable and intuitive to use.
Thanks for choosing Sony!
Best regards,
Estefany
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after years of hearing about them, selling them and recommending them. They live up to the reputation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
We’re excited to hear that the WH-1000XM4 headphones have lived up to the high praise you’ve heard and shared over the years. Your endorsement means a great deal to us, and we’re pleased to know the product meets the standards you expect from Sony.
Best regards,
-Fred
Good, but could use a few tweaks to be great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Then noise cancelling function on these headphones is really good. I've never really had a pair other than airpod pros. I mainly use these while I'm studying, listening to lectures or on Zoom calls. I love that you can connect to two devices at the same time via bluetooth. These headphones are much smaller and lightweight than I thought they would be. The app you need to accompany it is okay to use, but does not have a ton of functionality. There are a couple of major points that I do not like. 1st, the padding on the earcups is not very thick. Your ears may touch the inside of the headphones if they aren't on the smaller side. I have tried to replace them with aftermarket ones, but have not found the right one yet. 2nd, the talk to speak function, it will pause headphones if it indicates you speaking, is very sensitive. It reacts to a slight clearing of the throat or other sound easily. Then it will take a few seconds to reconnect to what you were engaged in. 3rd, to get the full functionality of these headphones, such as 360 Reality Audio, you have to subscribe to "premium" apps or services that utilize it. For the price, that is off-putting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivazar, we're glad you like the noise canceling feature and the multitpoint function of our industry-leading noise canceling headphones. We're sorry to hear that you have issues with your SONY unit. Adjust the length of the headband. Put the headset on your head with the (left) mark on your left ear and the (right) mark on your right ear. There is a tactile dot on the (left) mark side. By using the “Sony | Headphones Connect” app, you can change the settings of the wearing detection automatic music playback pause and resume function and the wearing detection automatic power off function (the battery saving function). You may find this link helpful in your issue with the sensitivity of the unit:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=pauses
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We appreciate your feedback on our product. Thank you for choosing SONY. ~Earl
Awesome Sauce!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and Awesome sound! Got it at a great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeG,
That's fantastic to hear! We're so glad you're enjoying the awesome sound and noise-canceling performance of your WH-1000XM4 headphones. Thank you for the five-star review!
Thanks for choosing Sony.
Best regards,
Eliab
Great quality, functional, sleek, would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love: I love these especially for listening to music, streaming shows/movies, walking while listening to things. Great noise-cancelling feature and the ambient background noise option is great when I need a little white noise, but not full-blown noise while working in places like open-office spaces, cafes, etc. HOWEVER: The only thing I don't like about them is that when I'm on the phone, sometimes the noise-cancelling feature doesn't work as well when I'm in a crowded place with some noise and the noise-cancelling feature is actively trying to cancel noise, you feel me? That's the only thing that bothers me so far, otherwise, I LOVE THEM! Color: Headphones are professional, sleek-looking, and pairs well with my other tech things. The slightly pearl looking finish is a nice touch, especially since over-the-ear headphones can look very bulky/chunky. Comfort: Great, soft headpiece at the top, very comfortable ear pieces. I don't know about you, but I hold a lot of heat in my head which makes wearing these for more than 1 hour in the winter time (northeast US) a little uncomfortable. However, they make for good earmuffs when I'm jumping in and out of the car when shopping. Price: I paid the sale price on these which wasn't too bad, but I had to wait a year or two for them to be the price I was willing to pay. Overall: I am not disappointed! Love these and would buy them again in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EJG312,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, noise canceling function, comfort, and design of the headphones. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). These steps may also help when using the mic function of the headphones:
-Re-establish the connection between the source device and the headset.
-Select HFP or HSP for the profile.
-You can also check the settings of the app that you are using for mic sensitivity if available.
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Very portable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling. Top notch sound when EQ'd. Long battery. Folding is very handy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisL, Thank you for the positive review! Good to hear you like the excellent noise canceling, top notch sound quality, long battery life, and foldable design of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Sony hits the mark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had wireless headphones before and Best Buy had these babies on sale. They sound great and are comfortable to wear and how convenient to use. I didn't like the sony app for these so much but once set up I don't really use it anymore. I would definitely recommend this product to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bones49,
You made the right choice with these Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Sony Headphones Connect app is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these headphones as most reviews posted showed them as one of the best noise canceling headphones around. The headphones don’t disappoint. They cancel background noise very well, the sound is really good with punchy bass, and the battery lasts. I’m glad they use usb type c which is the new norm. There’s also a companion app that adds features and is very convenient. All in all I am very satisfied with this purchase and highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Best Headphones on the Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is top tier, and sound quality is amazing. Battery life lasts so long these are definitely worth the money. These are my go-to's when listening to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camile,
Perfect! We're glad that you are enjoying the noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
They are good but.. Nah they are perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Headset, yes they are Over-ear ( not like others B by…) Sound quality is a 10/10 Noise cancellation is a 9.5/10 Comfort is a 11/10 very comfortable Easy to pair 9.0/10 Yes Apple devices are easier This are the best headset i have ever use, for me comfort is a must.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hector! Glad to hear that you are happy with the overall performance of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the headphones and the noise cancellation (my main reason of buying them) was really good I could barely heard anything else besides the music, also loved the fact that I could use them for my computer as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bebop,
Thank you for choosing Sony!
We couldn't be happier to hear that you love the WH1000XM4 headphones and their exceptional noise cancellation. It’s wonderful to know they provide such a focused listening experience and that their versatility with your computer adds to their value. Thank you for sharing your positive experience—it truly motivates us to continue offering products that enhance your everyday moments.
Best regards,
-Fred
Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using my headphones for months now. Besides having the best noise cancellation, it isn’t something fragile, the battery lasts at ly week for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicole, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Even better than the XM3s!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost identical design to the previous generation (apparently the foam on the ears is a little bigger?) but they have a few new features that warranted the upgrade for me. As with the XM3s, amazing sound, comfort, and noise cancelation.
I would recommend this to a friendSony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort! Definitely recommend you try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaneS, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Better sound than Bose!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so good. I bought them for my daughter and tbh am a little jealous. I have a pair of Bose QC headphones but the sound quality on these are definitely better than the Bose headphones. The case is so sturdy too which makes them great to travel or just bringing around in a backpack. Got a great deal on them and am really happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A2KHawaii, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was debating between these and Apple AirPods Pro 2, and Bose QuietComfort. I’m glad I went with over the ear headphones and chose Sony. The sleek finish and the headset touch pad on the right ear is so handy. Sound quality is great and noise cancelling is far better than Apple AirPod Pro 1.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClarissaP, Great! We are extremely pleased this WH-1000XM4 suits your needs and expectations! Your satisfaction with the excellent noise cancellation, sleek, lightweight design, and easy touch operations of your headphones are greatly appreciated. Thank you so much for the 5-star rating and for choosing Sony! -Jess
Effective Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise canceling headphones. Great features that speak to you to let you know if it’s on or off and how much battery is left. I use this to drown out my riding lawn mower noise as I mow. With the Bluetooth function I listen to my favorite tunes the whole time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewbeStreamer, Great! We're glad that you like the noise canceling function, battery life, and features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin