Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great headphones for its price!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re awesome! Noise canceling and doesn’t hurt my head after wearing it for awhile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChelseaL, Fantastic! We're truly happy to hear about your satisfaction with the amazing noise canceling feature and very comfortable fit design of your WH1000XM4. Thank you so much for sharing your excellent experience with our product and for choosing Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason that I bought this product is because due to COVID I have to work from home and the noise cancellation and the battery life futures were the main reason of this purchase - I don't have to hear my dog, my teenager son and my mother talking and distracting me while I'm working.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kitty,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We gifted these headphones and he loves them. They are comfortable and the noise canceling works well. I would recommend. Will be purchasing some for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nia84, We are glad to hear that he loves his new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit his music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great quality, functional, sleek, would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love: I love these especially for listening to music, streaming shows/movies, walking while listening to things. Great noise-cancelling feature and the ambient background noise option is great when I need a little white noise, but not full-blown noise while working in places like open-office spaces, cafes, etc. HOWEVER: The only thing I don't like about them is that when I'm on the phone, sometimes the noise-cancelling feature doesn't work as well when I'm in a crowded place with some noise and the noise-cancelling feature is actively trying to cancel noise, you feel me? That's the only thing that bothers me so far, otherwise, I LOVE THEM! Color: Headphones are professional, sleek-looking, and pairs well with my other tech things. The slightly pearl looking finish is a nice touch, especially since over-the-ear headphones can look very bulky/chunky. Comfort: Great, soft headpiece at the top, very comfortable ear pieces. I don't know about you, but I hold a lot of heat in my head which makes wearing these for more than 1 hour in the winter time (northeast US) a little uncomfortable. However, they make for good earmuffs when I'm jumping in and out of the car when shopping. Price: I paid the sale price on these which wasn't too bad, but I had to wait a year or two for them to be the price I was willing to pay. Overall: I am not disappointed! Love these and would buy them again in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EJG312,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, noise canceling function, comfort, and design of the headphones. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). These steps may also help when using the mic function of the headphones:
-Re-establish the connection between the source device and the headset.
-Select HFP or HSP for the profile.
-You can also check the settings of the app that you are using for mic sensitivity if available.
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable! The noise cancellation is sensational and the sound quality is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnarosaO, we're glad you like the comfort, noise canceling feature and sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great Headphones for quite work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My son love it! it has a great quality and the price is affordable compare to other brands !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, VendimB!
We are so pleased to hear that you consider the WH-1000XM4 headphones a great product and that your son is loving them!
It's fantastic that you are both impressed with the great quality and appreciate the value these headphones offer compared to other brands. We designed them to deliver industry-leading Noise Cancelling and premium sound, and it's rewarding to know you feel they are a worthwhile and affordable investment.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Excellent choice!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable and easy pairing. Overall a great choice, especially if you care about the sound quality, which was my main concern
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Derek,
That's awesome! It's nice to hear that our WH1000XM4 works perfectly with awesome sound quality, comfortable to wear and easy to pair. You can now listen to your favorite music without distraction from the outside noise. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
Effective Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise canceling headphones. Great features that speak to you to let you know if it’s on or off and how much battery is left. I use this to drown out my riding lawn mower noise as I mow. With the Bluetooth function I listen to my favorite tunes the whole time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewbeStreamer, Great! We're glad that you like the noise canceling function, battery life, and features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using ear buds for quite awhile but thought I’d try a good set of headphones and so far have been extremely satisfied. They’re not so heavy to cause discomfort and they are very good at isolating other sounds in the room. Being cordless really makes being mobile extra good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Binky,
You made the right choice with these Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Best Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light piece of art, sound is so rich, true noise canceling with every bit of sound coming on so clear and crisp. And the bass is just simply superb...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherwinI,
Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the sound quality,bass and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
great sound / noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best noise canceling headphones i’ve purchased. great for flights. sound canceling works instantly. long battery life although i’ve had it for only two months.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aly3, great! We're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
5 stars!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and outside noise cancellation! Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherD,
That's wonderful to hear! We are thrilled you're enjoying the great sound quality and the excellent outside noise cancellation of your WH-1000XM4 headphones. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Best Buy always has availability at a store near me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulietN,
We are thrilled to hear you enjoy the great sound of the Sony WH-1000XM4 headphones! Achieving exceptional audio quality is a core focus for us, and we are delighted that your listening experience has been so positive.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Top of the line noise cancelling headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noice cancelling. These headphones are lighter than the WH-1000XM2 that are being replaced. Build quality is not as robust as the older pair, but sound is better. Great deal when on sale. Best Buy is the only store that offers the Midnight Blue color which I like the best.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved our marriage. I can sleep and my husband can watch TV and hear it without waking the dead! He says they are comfortable and great quality. I tried them to watch TV while he was in meeting Worked fine
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grandma, thank you for the 5-star rating! We're very happy to hear you're enjoying the industry-leading noise cancelation feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Fantastic sound and comfort!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic, great sound and comfort. The noise canceling is awesome as well. Really keeps the distraction away and get you in the zone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Huey,
Thanks for commenting! We are truly delighted to hear your satisfaction with the amazing sound quality, very comfortable fit design, exceptional noise canceling, and superb performance of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality, Weight
Amazing investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best investments I've made. My apartment is next to a busy road, when I'm doing hw, the noise cancellation is amazing. Sometimes I don't even use it for music, but just pure Bliss and silence. It's lightweight and comfortable, and I love the dark blue color. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fenrir,
Awesome! We are glad you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Sound quality
Beautiful sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible for the money. A wonderful birthday present.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griz007,
We couldn't be happier to hear that you find the sound of the Sony WH-1000XM4 headphones incredible for the money! It's fantastic that these headphones were a wonderful birthday present. We're delighted that the premium sound quality and industry-leading noise cancellation are making your listening experience special.
Thanks for being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Sound quality
great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones have the best sound quality, upgrading from the jbl ones they fit better and sound better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariselaR, Congratulations on your upgrade! We're pleased to hear that you like the sound and fit. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Awesome Noise Canceling Headphone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Noise Canceling headphone. I use this to study and it helps prevent other distractions. The battery life lasts for a while. I active chat feature is also great, however, I do not use it much but use my right hand to cup the right side instead. Overall, great quality headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer123,
We're thrilled that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph