Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! Great sound quality and very comfortable. Although I do not know how to connect them to my laptop via Bluetooth. I guess I should read the manual. I highly recommend these. They are a bit pricey but you are paying for quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AR2744, Thank you for the 5-star rating! We are glad to hear that you are happy with the amazing sound quality of the headphones and top tier comfort that it provides. For connecting the headphones to your laptop you may check this help guide. https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752744.html. Thank you again for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great cans!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and sound for my dad who has hearing issues. The nose cancelling on flights are what tsealed the deal for him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Adrianh,
Nice! We're happy that you dad like his WH1000XM4 and were able to help him especially with his flights, thanks to the awesome noise canceling feature of the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
AWESOME SOUND!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones that I've ever put on, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Electronicssgeek,
Thank you for choosing Sony!
We’re excited to hear that the WH1000XM4 headphones have delivered such an exceptional audio experience for you. Your high recommendation means a lot to us and motivates our team to continue crafting products that bring enjoyment and quality to our customers’ lives.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some great headphones they sound amazing and battery life os great I love the noise canceling and it like I am in my own little worlds
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Watch4! We are glad to hear that you are happy with the battery life and noise cancelling of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones that block out the noise. Very comfortable, but the "pressure" (from the ANC feature) can be a bit much if you're not used to it. I love that they are compact.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Huamiko, Awesome! We're glad you like the excellent noise cancelling feature, comfortable fit, and compact design of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
XM4 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product that fit and sound amazing. Works well with me even with 3 earrings and glasses on which I’ve struggled with. Case is high quality so is the sound quality and app to adjust it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding noise cancelling. The ambient mode allows operation with normal amounts of ambient sounds. The voice mode indication allows easy determination of power on/off, ambient and noise cancelling. Very comfortable to wear. Overall very satisfied.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound definitely recommend to anybody thats looking for good quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoaquinB,
We’re thrilled that you’re enjoying the exceptional sound of your WH-1000XM4 headphones! It’s great to know you’d recommend them for their audio quality and industry-leading noise cancellation. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a Christmas gift for my boyfriend who loved them! Finds the side control features fascinating as well as the noise cancelling. Would recommend keeping in its case it comes in — I have my own which the skin has started peeling a bit because I didn’t take extra good care of them but that’s on me. Still going strong for 2 years!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashley, These headphones are an excellent choice! We're thrilled to hear that your boyfriend's new WH-1000XM4 meets his needs and expectations flawlessly. It's wonderful to know that you appreciate the outstanding sound quality and incredible performance of this model. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and so comfortable I can wear them for hours at a time. Easy to connect to any device. After going back and forth on which brand and model was the best option for me I'm very happy with the XM4's
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardM,
That's awesome! We're glad you made the right decision is getting our WH1000XM4. It's nice to hear that you are impressed with the sound quality and comfortability of our XM4. You will surely enjoy listening to your favorite music. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and the sounds is terrific. I love the background noise feature and they are comfortable. I’ll be buying myself a set
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayk,
That's very sweet of you on getting your daughter a new pair of headphones! Nice to know you love the amazing sound quality, noise cancellation/ambient sound, and comfortable fit of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
- Pros mentioned:Sound quality
Best Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphones, they are the Best ones i have until now. Sound is amaizing and noise cancellation is just perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OrianaG,
That's fantastic to hear! We are thrilled you're loving the WH-1000XM4 headphones and find the sound and noise cancellation to be perfect.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a great everyday audio experience.i use this product to react to music on a podcast and for daily listening around the house. noise cancelling is great and the features are very useful
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-1000XM4, Marcus! We're so glad to hear they provide a great everyday audio experience for you.
It's wonderful to know that you find the noise canceling to be great and the features very useful, whether you're reacting to music for your podcast or just listening around the house. We designed these headphones to be versatile and comfortable for all-day use, with industry-leading noise cancellation to let you focus on what you're listening to.
Your feedback is truly valuable, and we appreciate you taking the time to share it. Thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Bass, Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing best quality headphones I've ever bought. Great sounds amazing base I have Q352 and these blow them out of the water
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JacobP,
Great! Thank you for sharing your review and we are thrilled to hear that you enjoying the amazing sound quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Good headphones.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and have excellent sound quality, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BOOB,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM4 headphones are working well for you and delivering excellent sound quality. Your recommendation means a lot to us, and it encourages our team to keep providing premium audio products that enhance your listening experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent. I purchased them for my daughter and she is very happy with them. The noise cancellation works well and they are a comfortable fit over the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyB,
You made the right choice! We're glad that your daughter is enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent. The build quality is great, the sound is AMAZING, and the battery life is unmatched. Definitely a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexS, we're glad you like the the battery, build and sound quality of our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Awesome! If it’s not broken don’t fix it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 pairs for my wife and I. I had the previous generation 1000xm3 and I loved them, when I heard that the 1000xm4 was coming out I sold the xm3. I they look more are less the same except a few additions like the on ear sensor that’s inside the left ear cup. The cushion on the top of the headphone is smaller. They also took away the ambient noise control button. Out of the box they sound just as good if not slightly better than the xm3. I love the new features they added like, connecting to two devices at the same time, when you talk the headphones let’s ambient noise, and when you take them off it pauses what ever you’re listening too all in all a great product! I’m more than satisfied.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy using these headphones. The battery lasts foreverrr They are sound proof and have very good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AqdasB,
Great! We are truly happy to hear that you are enjoying the awesome sound quality, nice noise canceling capability and long battery life of your WH1000XM4. Thank you for choosing Sony and we appreciate your feedback! - Marco
- Pros mentioned:Battery life, Sound quality
Excellent Noise Cancelling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only other set of noise cancelling headphones were the airpods pros and these are significantly better. It is somewhat eery how silent it is when they are turned on and on sound is playing. Good battery life and easy to switch between two devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ario,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph