Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Excellent noise canceling and other features.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and effective. The chat and ambient features surpass my older Bose Quiet Comfort headphones and the sound is excellent. The touch is cool, but mechanical volume control would be better. Good value when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hobart,
You made the right choice with the Sony WH1000XM4! Your feedback about having physical volume controls is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Love these headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They’re so easy to use and the noise cancellation is perfect for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hailey,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM4 headphones have made your travels more enjoyable with their ease of use and effective noise cancellation. It’s rewarding to know the product supports your lifestyle so well. Your feedback truly means a lot to us.
Best regards,
-Fred
Very good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality of sound and comfortable very low weight worth of money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmitT, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
Best Noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are true noise cancelling headphones. They have all been great quality. These are no exception. I usually buy the earbuds or smaller but needed something for a long plane trip and got these. The cool part also is the app that goes with th allows you to attenuate the noise cancellation. Letting in a percentage of sound around in. Worth the price. You won’t be sad you got them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Logitech, We're thrilled to hear that you're enjoying the noise canceling and overall features of your headphones. Thank you for choosing Sony. Erin
Good buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised with these headphones. I can shut out the world and hear every detail of the songs I play. I hear things I didn't know were there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClassicRockInStock,
That is wonderful to hear! We are delighted that you are pleasantly surprised by the WH-1000XM4 headphones and that the combination of our premium noise cancellation and high-fidelity audio allows you to hear every intricate detail of your music.
Thanks for choosing Sony.
Best regards, Eliab
My Favorite Head-Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These feel more sturdier than my beats love how they feel around my ears and how quickly They Connect to my devices and tune out the surrounding the noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBstrauther, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these headphones for a few weeks now and they're great. I had the Bose QC45 but decided to return those, as the XM4s were just better. They have more rich sound and more features. They also make the QC45 feel cheap in comparison. The only con is that the noise cancellation isn't as good as on the Bose. I also tried the XM5s recently and found that these sound better (and these fold inwards and have a nice case, the XM5s do not). To conclude, best purchase I've made in a while. I hope they'll last long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeshawnS, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. The noise cancellation is great and so is the sound quality. Also the midnight blue color is gorgeous
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your kind feedback regarding the WH-1000XM4 headphones! We are thrilled to know that you are enjoying the exceptional noise cancellation, impressive sound quality, and beautiful midnight blue color.
If you have any additional feedback or require assistance, please don't hesitate to reach out. We are always here to help and would be more than happy to assist you!
Thank you for choosing Sony!
Best regards,
Gus
Was a bit sceptical but truly surprised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, great battery life and the extra features really make this one of my top favorite headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexaS, this is nice to hear. We appreciate your positive feedback regarding our product! Thanks for choosing Sony! ~Earl
Best headphones on the market
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high quality audio and noise cancellation for a reasonable price. Better then the other brands and is light on your head so its very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luke, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing sound and comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried so many brands of kver the ear headphones and these are my favorite. They have great comfort and amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RocketCity, awesome! We're glad you are enjoying the comfort and sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Birthday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones absolutely brought joy to my daughter for her birthday. She loves how comfortable they are and the charge time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaleV,
Thank you for choosing Sony!
We’re honored to hear that the WH-1000XM4 headphones brought such joy to your daughter on her birthday. Knowing she appreciates the comfort and charge time makes us proud to be part of her special moments.
Best regards,
-Fred
WH-1000XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impeccable quality. I was hearing musical textures in songs I've listened to for years for the first time. The only negative thing I have to say about it is how sensitive the touch pad is. I'm always accidently hanging up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User144668,
We feel privileged to know that our headphones have allowed you to rediscover your favorite songs by revealing musical textures you hadn't noticed before. We also appreciate your honest feedback regarding the sensitivity of the touch sensor; if you find it a bit too reactive for your style, you can actually disable the "Touch Sensor Control Panel" within the Sony Headphones Connect app to prevent those accidental hang-ups.
Thank you for trusting Sony and making us a part of your daily listening.
Regards,
Dominick
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is by far the best. Much more comfortable than my Beats 3 Studio!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndyT, That's cool! Thanks for sharing your experience with your new WH-1000XM4 Headphones. We really love to hear you are satisfied with the high-quality sound and exceptional comfort of these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. Thanks so much for your purchase and for choosing Sony! -Jess
love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! they do a great job at canceling noise without taking away your hearing entirely like airpods! and super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello eenie, We are glad that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Sweet headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation feature works perfectly. Great for air travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChantillyLace,
Thanks for the excellent review! We're thrilled to hear the noise cancellation on your WH-1000XM4 headphones is right what you needed for air traveling!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Boom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds just try them , good One of the ultimate best all around has forms for that 3D surround sound you've been waiting for buy them or don't buy them but you will regret
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Masterplan,
We're thrilled to hear you experienced the Sony's 360 Reality Audio technology designed to provide an immersive audio experience by simulating a 3D sound field. This technology can enhance the perception of sound directionality, making it feel as though the sound is coming from different directions.
We understand how important it is to find the features enjoyable, so we do our best to take those features to the next level. We highly appreciate your recommendation.
Thank you for choosing Sony!
-Aldair
Great sound and noise canceling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing and the noise canceling works very well. They also have the ability for transparent sound so you can hear your surroundings. My biggest complaint are the touch controls on the side of the ear cup. I constantly brush up against it causing the volume to change and/or pause. I would much rather have physical buttons, this feels more like a gimmick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duder, we're glad you like the sound quality and noise canceling of our industry-leading noise canceling headphones. We're sorry to hear that you have an issue with your SONY unit. You may find this link helpful in your touch control issues:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Feature packed amazing set of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation. Can't hear anything with music and ANC turned on. With just ANC on, I can still hear loud noises but much more suppressed. Easy to use 2 devices without having to forget and re-connect. Amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Matt,
We appreciate the positive feedback regarding the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio, comfortable on head and ears, quality overall is better than other headphones available.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trent, Amazing! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, exceptional comfort, and overall features of your WH-1000XM4. Good to know these headphones were a great gift for someone. Thank you for choosing Sony! -Jess