Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and active noise cancellation. Very comfortable to wear while staying securely on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tablet, Awesome! Good to know you're enjoying the great sound, excellent noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Good buy for Phone, Not for Computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great sounding headphones but there is a bit of an issue with the Bluetooth connection. You can connect to 2 systems at the same time but can’t actually utilize both at the same time. It will default to whichever is playing audio first. I usually use my work computer and my phone. Switching back and forth is easy enough. Just pause the music on your computer to watch videos on your phone or vice versa. Audio from the computer cuts in and out at times. I had not had that same issues connected other Bluetooth headphones to the computer. All that being said, I bring these with me every single day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xDarkDeadpool,
Thank you so much for your thoughtful feedback and for choosing the WH1000XM4 headphones! We're glad to hear you're enjoying the sound quality and that they've become a part of your daily routine. We appreciate you sharing your experience with audio intermittency on your work computer.
Bluetooth performance can vary depending on the computer's Bluetooth drivers and signal environment. We recommend ensuring your computer's Bluetooth drivers are fully updated. You might also try to check the firmware version on the headphones. Please check this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613
If you need further assistance, we recommend that you reach out directly to our technical support team. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks again for being part of the Sony Community!
Best regards,
- Stephanie
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones out there, have tried the bose as well but i believe these are the ones that take the cake. The build the design is 100. The sound is premium i think with bose they do have a slightly higher quality but i feel these have a better build and strong enough for running, gym and everyday use. Its storage case is so great you can take it anywhere and love that the headphones can fold and be taken anywhere, recorded for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MrComex,
Great! Thank you for sharing your feedback and we are delighted to hear that you are pleased with the premium sound quality of our WH1000XM4. Also, we're glad that you like the design and the carrying case. Thank you for choosing Sony! - Marco
Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones By far. It has noise cancellation. Durability and light weight. Gym bro approved
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanB, Thank you for the 5-star rating! We're glad you like the industry-leading noise cancellation, and durable and lightweight design of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
A game changer for my studies!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purpose for buying this is for my studies. The noise cancellation in this headphones are insane. I don’t study outside because its noisy. But now i have no problems studying outside because of this. Plus its cool to wear around. Overall, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielG, Great! You definitely made the right choice. We're pleased to hear that you like the overall features of the WH-1000XM4 and that it is helping you stay focused while studying. Your assessment is spot on! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Thank you so much for choosing Sony! -Jess
GOAT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not an audiophile by any means so I don't know how "premium" the sound quality actually is but by far these have been the best headphones I've ever had the pleasure of owning. Noise cancelation works like a dream and it's packed with a ton of neat little features that make you appreciate not opting in for the competition, well worth the pricetag, if you're in the market for an amazing pair of over-the-ear Noise-cancelling headphones then look no further.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian, thanks for your feedback. We're glad that you like the sound, noise canceling, and features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headset, great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W headphones, the quality is amazing and the build is great aswell. One of the best for gym goers and students aswell
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AakifR,
Great! We're glad that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
Well balanced between bass and loudness
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have to take headphones off if someone is trying to talk to me with the active noise cancellation which is really cool! Bass to sound is well balanced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanQ, Awesome! We are so glad to hear that you are happy with the noise canceling and audio quality of your new WH1000XM4. Thank you for choosing Sony! -Carl
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and finish are very nice. I bought these because I was dissatisfied with my Bose 700 and these beat them in every way. They connect to my devices very fast which is something my Bose and AirPods don’t do. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlaM,
Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing by far one of the best Sony headphones they ever made no competition Sony is best at making headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SiL3nC3r666, Thank you for the 5-star rating! We are thrilled to hear that you find them to be one of the best Sony headphones ever made. Thanks for choosing Sony! -Sam
It’s a yes from me, dog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for everyday noise cancellation to help with sensory issues, as well as for studying and classes, and they’re the best I’ve tried. Comfortable, adjustable, and has Bluetooth connectivity. Make sure to download the app for pairing and control!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kalboyd,
Amazing! We're thrilled that you are enjoying the noise canceling function, comfort, design, Bluetooth connectivity, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price munus a few of the conveniences of the newer models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamH,
We are pleased to hear you are enjoying your WH-1000XM4 headphones! We appreciate your feedback regarding the features and are glad to know you find them to be a great value.
Thanks for choosing Sony.
Best regards, Eliab
Sounds awesome, better then a thought!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it sounds better than the Bose! Battery lasts all day. Depending on what I am doing, I am connected to my phone, laptop, or Nintendo Switch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! Good to know you're enjoying the amazing sound quality, long-lasting battery life, and multipoint connection feature of your new Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best head phone ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I use them for the gym, and for school I’ve had them for about 3 years now they sound like new every time and I just love them so much. I would totally recommend these headphones to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dulce, Thank you for the positive review! We're glad you like the overall features of your Sony WH1000XM4. Thanks for choosing Sony! -Carl
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation! Very comfortable for long wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayden44, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Alright headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable but at times it feels a bit flimsy. The audio quality is good but honestly didn't feel much different than my airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Monica,
Thank you for the purchase! You can use the Sony Headphones Connect app to customize the equalizer to see the audio difference. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality. Can block out background noise very well. Was on a plane using them and I could not hear the sound of the plane. A little expensive but these headphones are amazing so worth the price. I can tell they will last years. Already lasted a year and a half at this point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aleks,
Thank you for your purchase and for sharing your review. We are pleased to hear your satisfaction on the noise canceling capability of our WH1000XM4 as well as the quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Awesome noise cancelling, good sound, cool design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy to get this headsets. Noise cancellation is awesome. Sound is very good also. Tested on Linux, Windows, iPhone and Android. I found only one issue: they have some problems in videogaming with voice chat via Bluetooth (for gaming you need to use separate mike with this headsets connected via cable to keep sound quality and be able to voice chat). Despite this little issue I still very happy to have one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Thank you for sharing your honest review of your WH-1000XM4. We're glad you like the amazing noise cancelling feature, sound quality, and design of the headphones. We value your opinion and appreciate your feedback regarding the mic compatibility of this WH-1000XM4 on video gaming applications. These headphones are designed for music playback. We cannot guarantee that it will work flawlessly with computer applications. Additionally, the mic function is also disabled when using the supplied headphones cable. Check if your device supports both HFP and HSP, when you make a video call/voice chat on your computer, select calling connections (HFP/HSP) and not music playback connections (A2DP). If you select music playback connections, the microphone/voice chat may not be available. Please note that you will notice a bit of quality difference.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Sony headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good. I got them mostly for travel and study purposes and I can say the noise cancellation is ok. It doesn’t really cancel everything but it’s cute.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DmytroT,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM4 headphones are serving you well for travel and study. We appreciate your thoughtful insight on the noise cancellation—it’s great to know they bring a comfortable and enjoyable experience to your routine. Thank you for sharing your perspective with us!
Best regards,
-Fred
Sony the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best noise canceling head phones… I returned my Bose 700 headphones, not even close in sound and comfort..!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HJjj, Thank you for the 5-star rating! We're very happy to hear you appreciate the amazing sound quality and comfortable fit of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam