Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
I recommend these headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly purchased these headphones for the noise canceling feature. They have good noise canceling and sound quality. The battery last a very long time and chage very fast. A great value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esalmon, we're glad you like the noise canceling feature, sound quality, and the battery of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Eargasm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been doing a lot of upgrades and this is cool! Thought was defective because it kept shutting off. But that’s a feature to pause when someone talks to you. Great feature, but better that I can turn it off too. Very customizable and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Berto, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. -Carl
- Pros mentioned:Comfort, Sound quality
Lovely
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound quality is amazing and a comfortable feel, met all the expectations i had for a quality pair of headphones gr8 for gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkB,
Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best in class noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to spend this much on a set of headphones that I would be using for things like biking, working out, outdoor work but after using these for a few weeks I am incredibly happy with the build quality, convenience features, and anc performance. They have been dropped several times and hit a tree branch, still in perfect shape. ANC on these is amazing, truly the best in class until Bose releases their equivalent. The Sony headphones connect app used with the headphones works great so far as well. The automatic audio passthrough works great 99% of the time, the only thing I have found that activated it when not intended are loud lawn mowers but turning that setting off takes all of 1 button press in the app. Finally the most important part, sound quality is fantastic as expected by Sony's flagship ANC headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoshBlus,
Great! We're glad that these headphones have exceeded your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Mom's Headphones from Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased for my mom as she lives in a building where folks have music going till late, loud parties in the summer till the wee hours and the Boom of the Base rolls through her apartment. We initially looked at other brands that offer noise cancelling headphones, yet Sony is a name we have purchased in the past and it never disappoints with regard to quality and sound. The color is also a nice alternative to black or red. Mom can still kick it but does so on her own terms with her own music, or just sitting quietly without all the noise. These headphones are priced right and were the right choice for our mom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyNoSounds, great! We are glad to hear that your mom loves the quality and sound of the newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Love Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st pair of Sony headphone! Very solid and the sound quality is outstanding! Battery life is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zango, we're glad you like our product! Enjoy your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life
AMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE these headphones! I've had them for a bit over a year and they work like they are brand new. At first, they can be a bit tricky to use if you don't find the right settings for you, but once you adjust the settings to your liking and fit, they're the best. I would recommend using and buying when going on walks and to study. The battery lasts so long which is such a plus! 100% charged can last a whole day and sometimes even up to more days depending on the use you give them. I recommend to give them a try!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea,
That's very nice to hear! We're glad that you love the sound quality and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones with awesome sound quality with noise cancellation feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SinghalT,
Thank you for your review of the WH-1000XM4 headphones! It is great to hear that you are enjoying the awesome sound quality and the noise cancellation feature.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Bass, Sound quality
>>>>> airpods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best headphones I’ve ever owned!! The sound quality and bass of these headphones are the best there is!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaO, We are glad to hear that you like the sound quality and bass of your Sony wireless noise canceling headphones and that they are the best headphones you have ever owned. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Great noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, and sound! I bought these to help when travelling and the loud airplane engine noises. They are comfortable and pack easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferC, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy at Thanksgiving, worth every penny. Sound quality is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vignesh,
It is fantastic to know that your WH-1000XM4 was such a great Thanksgiving find! We are thrilled that you find them worth every penny and that the outstanding sound quality is making your purchase feel like a success.
We appreciate you choosing Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing, making the price I paid (~$270) feel like a steal, after you try noise cancelling on this device you'll be crying like a spoiled baby whenever you have to bear with any other competing products. I have brought by XM3 which is last generation of this product onboard a few flights and it easily guaranteed me no more humming plane engines when I try to get some rest, I have faith this one will do a even better job. One complaint is that the multi point connection support that is exclusive to this new XM4, I find the setup process a little bit clumsy. I also hope the same functionality can be provided to earlier products such as XM3. Thank you Sony for bringing us such a fantastic product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi networking15tardigrade, We're glad that you like the noise canceling function of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Must set of headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I had imagined that I would use them for flying only, but love using them around the house as well. They are comfortable and do a fantastic job with sound and noise cancelling. What's not to love?!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChillingOut, thank you so much for the 5-stars rating and feedback! We are really delighted to hear you are happy and satisfied with the outstanding sound quality, features, and comfortable fit of these headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality, Weight
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had xm3, airpods (1,2,pro), skullcandy anc crusher, beats. Xm4 better than any of them. Its the best headphone that you can expect. Deep bass and more clear sound. This is the update version of xm3. Very light weight and soft ear piece.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestheadphone,
Great! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony.
~Ralph
- Pros mentioned:Battery life
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC is great on these headphones. The controls on the headset is easy to use with no problem with accidental touches. The battery life is good for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sevsun,
Thank you for the amazing review! We're honored to hear that you're enjoying your WH-1000XM4 headphones. It's wonderful to hear that the ANC (Active Noise Cancellation) is living up to your expectations and that you find the controls easy to use without accidental touches. We also appreciate your feedback on the battery life, as we designed these headphones to keep you listening for extended periods of time!
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Terrific headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome noise cancelling headphones. They are very comfortable and have a nice carring case. Recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeeC,
Great! Thank you for your 5-star rating and we're glad that you are pleased with the noise canceling capability, comfort as well as the carrying case. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and super comfortable. My daily headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, I loved it, it met my expectations, great sound, I would recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelizlS!
Thanks so much for sharing your feedback with us. We are thrilled to hear that you’re loving your new headphones and that you'd recommend them to others. It’s awesome to know they are a great fit for you!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Best in class in my opinion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC on these is the best ive seen in its price range, the battery life is incredible and theyre easy to travel with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LucasW,
Perfect! That's nice to hear that you are enjoying your Sony WH1000XM4 for having such an awesome ANC, long battery life and easy to travel with. Listen to your favorite tunes without distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
SONY Is The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY Headphone’s are Amazing, Best Sound Quality and Best Noise Cancellation
I would recommend this to a friend